Employer Services Representative

3 weeks ago

Mississauga, Canada People Corporation Full time

We are seeking a Employer Services Representative to join our BPA team in Mississauga.

Please note that this position is 100% in-office (90 Burnhamthorpe Rd. West, Mississauga).

Hours: 8:30am - 4:30pm Monday to Friday.

Reporting directly to the Employer Services Manager, the Employer Services Representative’s job functions include processing of employer benefit contributions reports and maintaining enrollment data of benefit plan participants as specified by client Collective Bargaining Agreements, contract specifications and the benefit plan summary. He or she ensures contribution reports are verified for accuracy in order to determine benefit plan entitlements for members, identify employer payment irregularities, initiate collection efforts and carry out delinquency procedures.

The Employer Services Representative will:
  • Learn and understand the applicable Collective Agreement and the benefit entitlements as per the benefit plan summary in order to accurately process member and employer information
  • Receive cheques and employer contribution reports on daily basis, and is responsible to ensure payments accurately match to report. Balance and audit reports. Details to check include hours, rates, calculations plus additional information. Credit employer accounts. Close analysis of employer reporting is required to ensure accuracy
  • Process a large number of member status changes and updates employer information on a monthly basis. Follows up with employers regarding member status changes (eg. Sick, laid off, terminated)
  • Monitor employer account details to identify irregularities and over or under payments. Run monthly delinquency reports to determine missing employer contributions. Follow steps to collect delinquent accounts in timely manner including telephone calls, emails, and registered letters in accordance with the BPA Delinquency Guide
  • Escalate appropriately to management, accounts that remain as delinquent for further investigation
  • Analyze member status (AMS) to update members’ eligibility for benefits
  • Direct funds and initiate appropriate payments for benefit fund expenses and member entitlements
  • Provide daily updates with drug providers
  • Adhere to BPA and Trust Fund privacy policies
  • Perform other duties as assigned by management
To be successful as an Employer Services Representative with BPA, you will need:
  • Exposure to office administration and clerical processes particularly related to data analysis, and account reconciliation
  • Demonstrated mathematical aptitude
  • Minimum secondary school graduate, post secondary education preferred
  • The ability to closely analyze and focus on detailed reporting and investigate discrepancies
  • The ability to organize and prioritize workload
  • To be PC proficient with strong knowledge of Microsoft Office, particularly Excel with the ability to create basic pivot tables
  • To possess excellent written and verbal communication abilities
  • Strong interpersonal and customer service skills.
  • The ability to multi-task, work under pressure and meet deadlines
All-Star Candidates Will Have:
  • Familiarity with AS400
  • Experience in the group benefits space
What's in it for you:
  • Learn by working alongside our experts
  • Extended health care and dental benefits
  • A retirement savings plan with company contributions
  • A suite of Health & Wellness offerings
  • Mental Health programs and support for you and your family
  • Assistance for the completion of industry designations
  • Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

About BPA:
BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958. BPA is dedicated to providing a superior benefits experience to our members, businesses, and trusts in the local communities in which they live and operate.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employeehas the opportunity toreach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com

#J-18808-Ljbffr

  • Employer Services Representative

    6 days ago

    Mississauga, Canada People Corporation Full time

    We are seeking a Employer Services Representative to join our BPA team in Mississauga.Please note that this position is 100% in-office (90 Burnhamthorpe Rd. West, Mississauga). Hours: 8:30am - 4:30pm Monday to Friday. Reporting directly to the Employer Services Manager, the Employer Services Representative’s job functions include processing of employer...

  • Employer Services Representative

    4 weeks ago

    Mississauga, Canada People Corporation Full time

    Job Description We are seeking a Employer Services Representative to join our BPA team in Mississauga. Please note that this position is 100% in-office (90 Burnhamthorpe Rd. West, Mississauga). Hours: 8:30am - 4:30pm Monday to Friday. Reporting directly to the Employer Services Manager, the Employer Services Representative’s job functions...

  • Employer Services Representative

    4 weeks ago

    Mississauga, Canada People Corporation Full time

    We are seeking a Employer Services Representative to join our BPA team in Mississauga.Please note that this position is 100% in-office (90 Burnhamthorpe Rd. West, Mississauga). Hours: 8:30am - 4:30pm Monday to Friday. Reporting directly to the Employer Services Manager, the Employer Services Representative’s job functions include processing of employer...

  • Employer Services Representative

    4 weeks ago

    Mississauga, ON, Canada People Corporation Full time

    We are seeking a Employer Services Representative to join our BPA team in Mississauga. Please note that this position is 100% in-office (90 Burnhamthorpe Rd. West, Mississauga). Hours: 8:30am - 4:30pm Monday to Friday. Reporting directly to the Employer Services Manager, the Employer Services Representative’s job functions include processing of...

  • Employment Services Coordinator,employer Engagement

    4 weeks ago

    Mississauga, Canada Achev Full time

    At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto...

  • Employment Services Coordinator

    1 month ago

    Mississauga, Canada ACHEV Full time

    At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto...

  • Donor Services Representative

    1 month ago

    Mississauga, Canada Canadian Blood Services Full time

    Canadian Blood Services is looking for a **Donor Services Representative **to join our dynamic **Donor Relations & Collections ONN **team in Mississauga, ON. **Job category**: Customer service **Job posting ID**: 3977 **Employment status**:Regular part-time **Possible schedule/FTE**:0.5 **Classification**:BT OPSEU 5103 **Salary/Rate of...

  • Employment Consultant, Employment Services

    1 month ago

    Mississauga, Canada ACCES Employment Full time

    **Employment Consultant**: **Program: Employment Services** **Location: Mississauga/Brampton** **Contract length: 1 Year with Possibility of Extension**: **ACCES Employment** is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario and Canada. ACCES helps more than 40,000 job...

  • Employment Consultant, Employment Services

    1 month ago

    Mississauga, Canada ACCES Employment Full time

    **Employment Consultant **:**Program: Employment Services** **Location: Mississauga** **Contract length: 1 Year with Possibility of Extension**: **ACCES Employment** is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario and Canada. ACCES helps more than 40,000 job seekers each...

  • Employment Consultant, Employment Services

    4 weeks ago

    Mississauga, Canada ACCES Employment Full time

    **Employment Consultant**: **Program: Employment Services**: **Contract until the end of March 2023 with Possibility of Extension** **Location: Mississauga** **ACCES Employment** is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario and Canada. ACCES helps more than 40,000 job...

  • Service Representative, Hybrid

    4 weeks ago

    Mississauga, Canada Canada Post - Postes Canada Full time

    Job Requisition Id: 167349 Business Function: Customer Experience Primary City: Mississauga Other Location(s): Province: Ont. - GTA Employment Type: Full-Time Employment Status: Permanent Language Requirement: English Essential Employee Class and Level: SL 03 Job Closing Date : 11/04/2023 Reporting to the Manager, Commercial Service, the Service...

  • Employment Consultant, Employment Services

    4 weeks ago

    Mississauga, ON, Canada ACCES Employment Full time

    Employment Consultant Program: Employment Services Location: Mississauga Contract length: 1 Year with Possibility of Extension ACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario and Canada. ACCES helps more than 40,000 job seekers each year at seven...

  • Employment Counsellor

    4 weeks ago

    Mississauga, Canada Polycultural Immigrant and Community Services Full time

    **Position Title**:Employment Counsellor **Organization Structure**:Reports to the Programs Manager **Job Classification**:Counsellor **Job Status**:Full-time **Number of Positions**:1 **Location**:Mississauga **Wage**:$25.93/hour for 35 hours/week **This is a bargaining unit position.** **About Polycultural** Be a part of Polycultural Immigrant and...

  • Anticipatory- Service Representative Telephony

    4 weeks ago

    Mississauga, Canada Canada Post - Postes Canada Full time

    Job Requisition Id: 167350 Business Function: Customer Experience Primary City: Mississauga Other Location(s): Province: Ontario Employment Type: Temporary - New Employment Status: Term Language Requirement: English Essential Employee Class and Level: SL 03 Number of Vacancies: 1 Job Closing Date (MM/DD/YYYY):04/11/2023 Reporting to the Superintendent,...

  • Customer Service Representative

    19 hours ago

    Mississauga, Canada Lifemark Health Group Full time

    **Job Title: Customer Service Representative - Lifemark Physiotherapy Meadowvale Town Centre** - Location: 6855 Meadowvale Town Centre- Mississauga, Ontario- Employment Status: Temporary Full-Time (Mat leave)- Schedule: Monday - Friday (09:00 - 17:00 - times vary) - Rate Compensation: $17.00 - 18.00 per hourDo you want to work and enjoy the support of our...

  • Customer Service Representative

    2 hours ago

    Mississauga, Canada SYSCO FOOD SERVICES Full time

    **Customer Service Representative (6 month Contract)** - Reports To Customer Service Supervisor Location Mississauga, ON Type Contract Closing Date 05/31/2024 **Company Overview** Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants,...

  • Customer Service Representative

    1 hour ago

    Mississauga, Canada Omsun Recruitment Services Ltd. Full time

    **Hiring Customer Service Representative Immediately** Location of the Workplace: Near Airport Road and Orlando Drive, Mississauga **Requirements**: - Determine method of shipment and arrange shipping; prepare bills of lading, customs forms, invoices and other shipping documents manually or by computer. Please contact us at 437-776-4136...

  • Client Service Representative

    1 month ago

    Mississauga, Canada VPI INC. Full time

    VPI is a Service Provider for Employment Ontario, which is funded by the Ontario Government to support jobseekers and employers. VPI has been delivering employment programs for more than 30 years. We are based in Mississauga and have 17 branches across Southern Ontario. Our organizational values rest on 4-pillars which are Ethics, Passion, Innovation and...

  • Bilingual Customer Service Representative

    2 days ago

    Mississauga, Canada Kelly Services (Canada), Ltd. Full time

    Kelly Services is currently looking for a Bilingual Customer Service Representative (French) to join our team in Mississauga, ON . This role will be responsible for responding to a wide range of telephone inquiries from Nissan Canada Finance Customers and Dealers. Our candidate should understand it

  • Bilingual Customer Service Representative

    18 hours ago

    Mississauga, Canada Air Liquide Full time

    **Company Information** VitalAire Canada is the Canadian home healthcare subsidiary of Air Liquide, the world leader in gases, medical technologies and services for Industry and Healthcare. VitalAire empowers patients who have sleep apnea or require home oxygen therapy through ongoing respiratory support and compliance. **Here is what you will...