Volunteer Resources Coordinator

2 weeks ago


Edmonton, Canada Canadian Mental Health Association Edmonton Region Full time

**Identifying Information**

Job Title: Volunteer Resources Coordinator

Program Area: Crisis Services

Job Level: Program Coordinator

Reports to: Manager, Crisis Services

**Organization Summary**

CMHA-Edmonton is a non-profit organization whose mission is to ensure that all people experience good mental health and well-being. We increase awareness and understanding of mental health, mental illness, recovery, and suicide prevention through education. We support the resilience and recovery of people in distress including those affected by mental illness or suicide by providing crisis intervention; safe, long-term and affordable housing; peer support; suicide grief and family support; information and referral support; and providing opportunities to improve your wellness.

**Job Summary**

Reporting to the Manager, Crisis Services, the Volunteer Resources Coordinator is responsible for managing volunteer resources to assist in the delivery of the agency’s programs and services. The Coordinator is responsible for full cycle volunteer management (recruitment, screening, orientation, training, recognition and evaluation). The Coordinator is also responsible for providing guidance, support, resources and tools to staff who supervise volunteers. The position works primarily, but not exclusively, with the Distress Line program, ensuring that there are qualified volunteers to take on roles as Distress Line Volunteers. The Coordinator will be an active member of a Distress Line Volunteer Work Group to ensure smooth recruitment, training, recognition and evaluation of Distress Line Volunteers. They will also complete the required paperwork and secure necessary licensing. The Coordinator also supports the volunteer needs of other agency service areas including practicum support, fund development, peer support, administrative services as well as education and awareness. The Coordinator will be responsible for maintaining all volunteer digital files, compiling program statistics, developing and maintaining a comprehensive volunteer recognition program, preparing monthly program reports, and meeting the requirements of the agency communications plan. They will also coordinate the placement of practicum students into the different programs that fit with their areas of study and interest. They will become familiar with the requirements of the different universities/colleges, and act as a support for all student supervisors.

**Job Duties and Responsibilities**

**Program Planning and Implementation**
- Assesses the need for volunteers to enhance program and service delivery across CMHA-Edmonton
- Develops and implements effective strategies to recruit the right volunteers with the right skills
- Researches best practices, develops and implements an intake and interview protocol screening process for potential volunteers, to ensure the best match between the skills, qualification, and interests of the volunteers and the needs of CMHA-Edmonton
- Identifies volunteer assignments that provide meaningful work for volunteers and writes the volunteer position descriptions in consultation with other staff as appropriate
- Evaluates the potential risks associated with each volunteer position and attempts to mitigate those risks to the program or service by placing the most appropriate volunteer in each role
- Orientates volunteers to increase their understanding of the agency, its clients, its services and the roles and responsibilities of volunteers
- Provides training to CMHA-Edmonton staff to assist them in working effectively and cooperatively with volunteers
- Ensures that volunteers receive the appropriate program area training to be successful in their roles
- Ensures that volunteers receive the appropriate level of supervision from program staff in the area in which they are volunteering
- Ensures that volunteer check-in procedures are followed and that records of volunteer hours are maintained according to established procedures
- Assists with conflict resolution among clients, staff and volunteers (as required) according to established procedures
- Conducts ongoing evaluations of the programs and services delivered by volunteers and implements improvements as necessary
- Undertakes a process to evaluate the contribution of each volunteer on an annual basis
- Plans and implements formal and informal volunteer recognition activities to recognize the contribution of volunteers to CMHA-Edmonton
- Identifies programs that would be of interest to practicum students and brainstorm tasks and projects with the potential supervisor
- Undergoes the same processes (recruitment, orientation, training, evaluation, recognition, exiting) with practicum students as with volunteers.

**Program Administration**
- Promotes the volunteer program by utilizing the agency website, social media and other means, to gain community support of the program and of CMHA-Edmonton
- Develops and implements goals and objectives for the volunteer program


  • Volunteer Coordinator

    4 weeks ago


    Edmonton, Canada Candora Society of Edmonton Full time

    **Job description** **Position**:Volunteer Coordinator Candora is currently seeking a Volunteer Coordinator for a 0.8 F/T position (32 hour work week). Reporting to the Administrative Supervisor, the volunteer coordinator supports the operations of the organization through appropriate internal placement of volunteers and CEPP participants. **Who We...

  • Volunteer Specialist

    2 weeks ago


    Edmonton, Canada Recruitment Partners inc. Full time

    1 week ago Be among the first 25 applicants Our client is searching for a Volunteer Specialist to join their team. This role will be responsible for developing and executing a comprehensive volunteer strategy to support events and overall operations. A successful candidate will play a vital part in fostering positive relationships with volunteers and...

  • Volunteer Specialist

    2 weeks ago


    Edmonton, Canada Recruitment Partners inc. Full time

    1 week ago Be among the first 25 applicants Our client is searching for a Volunteer Specialist to join their team. This role will be responsible for developing and executing a comprehensive volunteer strategy to support events and overall operations. A successful candidate will play a vital part in fostering positive relationships with volunteers and...

  • Volunteer Specialist

    2 weeks ago


    Edmonton, Canada Recruitment Partners inc. Full time

    1 week ago Be among the first 25 applicants Our client is searching for a Volunteer Specialist to join their team. This role will be responsible for developing and executing a comprehensive volunteer strategy to support events and overall operations. A successful candidate will play a vital part in fostering positive relationships with volunteers and...


  • Edmonton, Canada Recruitment Partners inc. Full time

    1 week ago Be among the first 25 applicants Our client is searching for a Volunteer Specialist to join their team. This role will be responsible for developing and executing a comprehensive volunteer strategy to support events and overall operations. A successful candidate will play a vital part in fostering positive relationships with volunteers and...


  • Edmonton, Canada The Mustard Seed Full time

    Are you looking to build your career in the Edmonton community? Come join us at The Mustard Seed! We are a certified Best Christian Workplace and humanitarian organization whose vision is to build community, grow hope and support change. The Mustard Seed is seeking an individual who is organized, communicates well and is passionate about supporting community...

  • Volunteer Specialist

    2 weeks ago


    Edmonton, AB, Canada Recruitment Partners inc. Full time

    1 week ago Be among the first 25 applicants Our client is searching for a Volunteer Specialist to join their team. This role will be responsible for developing and executing a comprehensive volunteer strategy to support events and overall operations. A successful candidate will play a vital part in fostering positive relationships with volunteers and...

  • Event Coordinator

    3 days ago


    Edmonton, Canada Parkinson Canada Full time

    Parkinson Canada Volunteer Opportunity Volunteer SuperWalk Coordinator Parkinson Canada believes in a better life today for People Living with Parkinson’s, and a world without Parkinson’s tomorrow. Canada has some of the world’s highest rates, and it is growing quickly. People living with Parkinso


  • Edmonton, Canada Youth Unlimited Edmonton Full time

    Do you enjoy: being with people, playing games and having fun, being creative and crafty, engaging in meaningful conversations, and creating a welcoming place for others to belong? May you even be looking for a place to develop leadership and mentoring skills? **You belong at Youth Unlimited Edmonton - investing in the lives of at-risk youth one...


  • Edmonton, AB, Canada 10 Percent Recruiting Ltd Full time

    Position Title: Education and Volunteer Coordinator Location: Edmonton, AB (Fully On Site) Type: Permanent All applicants must be legally entitled to work in Canada. The Position Our Downtown Edmonton Client, is seeking a passionate and organized Education and Volunteer Coordinator to join their team. This role is crucial to their group as it...


  • Edmonton, Canada Mennonite Central Committee Full time

    **Position Title** - Volunteer and Marketing Coordinator, Edmonton MCC Thrift **FTE** - 0.60 **Compensation Type** - Salary **Salary Minimum** - $27,501.00 **Salary Description** **Benefits** - Employer paid health, dental & vision, AD&D, Life - available upon hire. Matching 5% RRSP program. Optional critical illness coverage. **Location City** -...


  • Edmonton, Canada Edmonton Public Library Full time

    Are you a consummate people-person with expertise in volunteer management? Are you a self-motivated, organized, and clear communicator? Do you want to engage more library lovers in supporting one of Edmonton’s favourite causes by coordinating EPL’s Volunteer Program framework? If so, this is the place for you! EPL continues to be one of the most used...


  • Edmonton, Canada Edmonton Youth Justice Committee Society Full time

    The position is responsible for the “Volunteer, Board and Staff Enhancement and Development Project.” The purpose of the project is to update the organizational volunteer and board management processes, procure new online management software, offer training, and create resource handbooks. **KEY AREAS OF RESPONSIBILITY** 1. Acquire and implement...


  • Edmonton, Canada The Mustard Seed Society Full time

    Reporting to the Housing Manager in Edmonton, the Housing Volunteer Support and Program Coordinator will support the programs and housing initiatives. The role of the Housing Volunteer Support and Program Coordinator is to play a part in enhancing the physical, emotional, social, and spiritual growth of residents Housing Team, Property Management, Street...


  • Edmonton, Canada Youth Unlimited Edmonton Full time

    **Youth Unlimited** **desires to see every young person explore their potential, understand their worth and discover hope.** **Volunteer Opportunity** **Prayer Coordinator** **Responsibilities**: - Hear the needs of the students and leadership team and lay them at God’s feet. - Pray over the space that we use, either during the program or outside of...


  • Edmonton, Canada GROW Women Leaders Full time

    Upon completing our program, a woman transitions into our Alumni Group, where she gains access to ongoing support and opportunities for relationship building. The volunteer alumni group coordinator collaborates with other coordinators to maintain an updated contact list, organize Alumni Group events, and communicate pertinent information to members.Discover...


  • Edmonton, Canada GROW Women Leaders Full time

    Job DescriptionUpon completing our program, a woman transitions into our Alumni Group, where she gains access to ongoing support and opportunities for relationship building. The volunteer alumni group coordinator collaborates with other coordinators to maintain an updated contact list, organize Alumni Group events, and communicate pertinent information to...


  • Edmonton, Canada Canada Cartage Full time

    Human Resources Coordinator **Why you’ll love Canada Cartage** An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks,...


  • Edmonton, Canada GROW Women Leaders Full time

    The People Culture Coordinator facilitates the matching process between employers and women in our database who are alumni of our program. As a volunteer in this role, you'll receive training to confidently facilitate this process. This position is the most time-intensive but offers a high level of interaction, allowing for relationship-building and...


  • Edmonton, Canada GROW Women Leaders Full time

    Job DescriptionThe People Culture Coordinator facilitates the matching process between employers and women in our database who are alumni of our program. As a volunteer in this role, you'll receive training to confidently facilitate this process. This position is the most time-intensive but offers a high level of interaction, allowing for...