Account Manager

3 weeks ago

Kingston, Canada Battlefield Equipment Rentals Location d’équipement Battlefield Full time

Battlefield Equipment Rentals has an immediate opening for an Account Manager (Sales rep), operating out of our Kingston branch. This store is a constantly busy, growing facility, operating with a goal-oriented and customer-driven team. The Account Manager operates as the direct liaison between our branches and our customers, and is a crucial position in developing and maintaining the relationships that are required to grow our business.
- Continuously look for ways to develop & maintain relationships that are essential to the growth of our business;
- Consistent use of our CRM to manage accounts;
- Manage customer disputes by finding solutions to their issues, and maintain a positive relationship between both parties for future business ventures.
- Retain customers and nurture key relationships. Form strategic partnerships with our customers.
- Work as a team with our branch staff to satisfy customer needs & requests;
- Develop strategies to prospect new business within the assigned territory;
- Determine customer requirements and provide solutions;
- Respond to customer needs, requests and concerns in a timely, professional manner;
- Cater to customer schedules, attend possible after-hour events and adapt to an on-call schedule at times;
- Dedication to ongoing professional development;
- Schedule your week ahead of time, adapt to change and set goals;
- Develop an extensive knowledge of Battlefield and the products/services we offer;
- Deliver equipment to customers when necessary;
- Deliver and communicate promotional material;
- Quote new equipment, building products and rental equipment;
- Perform other-job related duties as assigned.

**Key Qualifications**
- The ability to provide excellent customer relations while keeping a positive attitude;
- Previous experience in a related field, and knowledge of construction equipment and building products;
- Attention to detail and effective paperwork organization;
- A self-starter, with a keen sense of time-management and effective planning skills;
- Good communication and people skills, and the desire to work effectively within a team environment;
- Ability to cater to customer schedules, after-hour events and emergencies, as well as on-call schedules;
- Familiarity with the territory and willingness to travel as required;
- A clean driver’s abstract is mandatory.

**Additional Qualifications**
- Proficiency/prior experience with Systematics would be considered an asset;
- Technical aptitude of CAT equipment and operations would be considered an asset.
- Battlefield Equipment is an equal opportunity employer who recognizes and values diversity. Upon request, Battlefield is committed to accommodating employees with disabilities._

**Salary**: $60,000.00-$70,000.00 per year

**Benefits**:

- Dental care
- Employee stock purchase plan
- Life insurance
- Paid time off

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kingston, ON K7M 8R7: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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