Restaurant Success Manager

7 months ago

Toronto, Canada SkiptheDishes Full time

**Ready for a Challenge**

**Description**:
We’re looking for an industry expert who can be the bridge between SKIP and our Restaurant partners for collaboration, mutual growth and long-term success. You will be responsible for driving strong relationships with independently owned restaurant partners in Western Canada.

We are looking to foster long-term partnerships with our restaurant partners whilst learning how to provide more added value. More and more brands each day, both independent and national chains, choose to deliver with Skip. With your passion for building a team, driving results, and developing others, you’ll help us continue to expand our reach while setting our partners up for success.

**What’s On Your Plate**:

- Develop and communicate network best practices in collaboration with your partners and internal team.
- Lead employees using a performance management and development process that provides an overall context to encourage employee contribution.
- Develop strong working relationships with a variety of internal stakeholders in a proactive and professional manner, advocating for cross-team collaboration to deliver on growth strategies.
- Lead employees to meet the organization’s expectations for productivity, quality, continuous improvement, and goal accomplishment
- Analyze insights to monitor the success of partnerships and optimize tactics based on data-driven findings. Create data visualization and present findings to our partners.
- Track partnership performance and deliver accurate results to internal stakeholders
- Build and maintain strong and lasting partnerships with Restaurant partners.
- Communicate job expectations; planning, monitoring, appraising and reviewing job contributions

**Recipe for Success**:

- Post Secondary degree or diploma in Business Administration or related field.
- 5+ years of related experience is preferred eg. Team Leadership, Account Management.
- Experience in the restaurant industry or retail management with an in-depth knowledge of operations and cost structures within these sectors considered an asset.
- Experience and ability to manage, train, cultivate and motivate talent within a fast-paced and growing environment.
- Proven track record of business development and collaborative account management.
- Strong project management, problem-solving, decision-making and negotiation skills
- Experience developing and executing on growth strategies to deliver on specific targets.
- Ability to communicate and work with cross-functional teams across all levels of the organization.
- Able to understand and communicate data, insights and trends.
- Highly organized; excels at planning and prioritizing tasks.
- Exceptional communication skills, additional languages considered an asset.
- Ability to understand complex systems.
- Detail-oriented, resilient, and adaptable.
- Have a great attitude and a proven self-starter.
- Thrive in a rapidly changing environment with high levels of ambiguity.

**At JET, this is on the menu**:
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

**Inclusion, Diversity & Belonging**

**What else is cooking?**

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

LI-BA1

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