Claims Assessor and Technical Advisor

2 weeks ago

Calgary, Canada Alberta New Home Warranty Program Group of Companies Full time

The Alberta New Home Warranty Program Group of Companies (ANHWP Group), is Alberta’s most experienced and most trusted new home warranty provider and educator for homebuilders. As Alberta’s leader in new home warranty products and services for over 45 years, we continue to raise the bar to meet the needs of homeowners and our Builder Members.

This position resides with The New Home Warranty Insurance (Canada) Corporation (NHWICC) and works alongside the Alberta New Home Warranty Program (ANHWP) and the Professional Home Builders Institute of Alberta (PHBI).

**Accountable for**:
Reporting to the Claims Manager, the successful incumbent will manage files in accordance with policies and procedures established by the Claims Assessment Department. This position represents the Organization in a professional manner, providing technical assistance to Builder Members of The Alberta New Home Warranty Program (ANHWP) as well as to the Homeowners.

**Work location**:
This position is based in Calgary, Alberta and has hybrid work flexibility.

**Responsibilities**:
The primary responsibilities of the Claims Assessor/Technical Advisor are:

- Complete claims assessment inspections and reports as outlined in the policies and procedures in a timely manner
- Manage files to ensure that timelines and strategic goals are met
- Conduct thorough claims assessment of all issues that have been identified to the Organization
- Provide clear, concise and professional reports in a timely manner to the Homeowner and Builder
- Bring closure to all disputed issues as identified in the claims assessment
- Ensure file information is up to date and complete
- Provide technical opinions to staff and Builder Members of ANWHP
- Liaise between ANHWP, Builder Members and Homeowners.
- Maintain and build relationships with the Builder Members of ANHWP
- Provide a high level of commitment to serve the Organization’s clients in a professional manner
- Complete training as required for the position
- Participate in and provide input in a team focused environment
- Attend industry functions (i.e, Builder Breakfasts, Technical Committees and Home Builder functions) to stay current with industry developments
- Attend Arbitration or Litigation proceedings as required.

***

**Skills and Experience**:

- 5 + years of new home construction experience
- Journeyman ticket or equivalency an asset
- Ability to work in a team environment
- Ability to work under time constraints and meet deadlines
- Ability to establish and maintain working relationships with Builder members
- Strong technical knowledge of new home construction
- Industry knowledge of acceptable building practices
- Excellent written and oral communication skills, relationship builder, interpersonal skills, self-motivated

**Knowledge**:

- Knowledge of warranty or insurance products and services
- Understanding of regulatory and legislative requirements relating to the industry
- Very strong technically and at least on a par with senior construction managers within residential home builder groups
- Ability to write and edit reports

***

**Why you should join us**:
The Alberta New Home Warranty Program Group of Companies offers challenging and meaningful work, a positive work environment with amazing colleagues. Our benefit package includes:

- Hybrid/remote work structure
- Annual short-term incentive pay (bonus program)
- Paid sick time and flex days
- Medical, dental and vision benefits
- Health Spending Account or Personal Spending Account
- Pension plan (RPP company matching)
- On the job training
- Company events
- Inclusive and diverse corporate culture that supports our greatest assets - our people

We thank all applicants for your interest in this role. Our People & Culture team will contact only those selected for an interview.

**Please note**:

  • Claims Advisor

    4 weeks ago

    Calgary, Canada BFL Canada Full time

    We offer more than a job, we offer a career! We support our employees to shape their career by encouraging continuing education and investing in training and development. We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. We inspire people...

  • Claims Advisor

    1 month ago

    Calgary, Canada BFL Canada Full time

    We offer more than a job, we offer a career! We support our employees to shape their career by encouraging continuing education and investing in training and development. We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. We inspire people...

  • Claims Advisor I

    2 months ago

    Calgary, Alberta, Canada TD Bank Full time

    Job Title: Auto Claims AdvisorJob Summary:TD Insurance is seeking a skilled Auto Claims Advisor to join our team. As an Auto Claims Advisor, you will provide advice and support to customers and ensure they feel taken care of in their time of need. You will represent TD Insurance and assist in facilitating and coordinating a claim from start to finish.Key...

  • Auto Claims Advisor

    4 weeks ago

    Calgary, Alberta, Canada TD Bank Full time

    Job Title:Auto Claims AdvisorJob Summary:We are seeking a highly skilled Auto Claims Advisor to join our team at TD Insurance. As an Auto Claims Advisor, you will be responsible for providing excellent customer service and resolving claims in a timely and efficient manner.Key Responsibilities:Investigate and analyze claims to determine the extent of damages...

  • Claims Advisor

    3 months ago

    Calgary, Canada Peace Hills Insurance Full time

    We currently have two openings for an Auto Claims Advisor in Calgary. Reporting to the Claims Manager, this role involves investigating, evaluating, negotiating, and settling claims arising under the policy. More specifically, the responsibilities would include the following: **Primary Duties and Responsibilities** - Confirming coverage is in place and...

  • Claims Advisor

    2 months ago

    Calgary, Canada Peace Hills Insurance Full time

    We currently have one opening for an Auto Claims Advisor in Calgary. Reporting to the Claims Manager, this role involves investigating, evaluating, negotiating, and settling claims arising under the policy. More specifically, the responsibilities would include the following: **Primary Duties and Responsibilities** - Confirming coverage is in place and...

  • Claims Advisor I

    2 months ago

    Calgary, Canada TD Bank Full time

    **Work Location**: Calgary, Alberta, Canada **Hours**: 35 **Line of Business**: TD Insurance **Pay Details**: $47,900 - $71,900 CAD TD Insurance is part of TD Bank Group (TD) and we’re driven to provide legendary experiences and trusted advice to our customers. We help protect clients from the ‘accidents of life’ with a wide range of products...

  • Auto Claims Advisor

    6 months ago

    Calgary, Canada Aviva Full time

    We have incredible opportunities at Canada’s leading property and casualty insurance group, Aviva Canada. Our Auto Claims team is on the hunt for experienced Auto Claims Advisors - empathic, motivated and customer focused individuals. If you enjoy working in a fast-paced environment, have the passion to help people and the desire to grow professionally, we...

  • Claims Advisor, Commercial Insurance

    1 month ago

    Calgary, Canada Acera Insurance Services Ltd. Full time

    We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _ Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _ Empowered with a sense of accountability and autonomy to...

  • Claims Advisor Ii

    7 months ago

    Calgary, Canada TD Bank Full time

    **Claims Advisor II**: - 415881BR **Job Category - Primary** - Insurance **Work Location** - 125 - 9th Avenue Southeast **Employment Type** - Regular **City** - Calgary **Time Type** - Full Time **Province/State** - Alberta **Hours** - 35 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - Manage the client relationship and...

  • Bodily Injury Claims Advisor

    3 months ago

    Calgary, Canada Desjardins Full time

    As a Bodily Injury Claims Advisor you help serve and maintain business relationships with clients for automobile liability claims. You handle high-complexity property insurance claims and medium-complexity bodily injury claims. You investigate and approve claims. You solve problems using your analytical skills and extensive discipline-specific knowledge. You...

  • Claims Advisor

    1 week ago

    Calgary, Canada Peace Hills Insurance Full time

    We currently have two openings available for a Claims Advisor in Calgary. Reporting to the Claims Manager, this role involves investigating, evaluating, negotiating, and settling claims arising under the policy. More specifically, the responsibilities would include the following: **Primary Duties and Responsibilities**: - Confirming coverage is in place and...

  • Claims Advisor

    2 months ago

    Calgary, Canada Peace Hills Insurance Full time

    We currently have two openings available for a Claims Advisor in Calgary. Reporting to the Claims Manager, this role involves investigating, evaluating, negotiating, and settling claims arising under the policy. More specifically, the responsibilities would include the following: **Primary Duties and Responsibilities**: - Confirming coverage is in place and...

  • Auto Appraisal Claims Technical Advisor New

    6 months ago

    Calgary, Canada Definity Financial Corporation Full time

    Job ID : 7231 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Calgary, Canada Posting Range : $66,300 - $122,100 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...

  • Claims Advisor I: Auto Insurance Specialist

    1 week ago

    Calgary, Alberta, Canada TD Bank Full time

    Job SummaryWe are seeking a skilled Claims Advisor I to join our team at TD Bank Group. As an Auto Insurance Specialist, you will be responsible for providing exceptional customer service and ensuring that claims are resolved efficiently and effectively.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment,...

  • Auto Claims Specialist

    2 weeks ago

    Calgary, Alberta, Canada TD Bank Full time

    Company OverviewTD Bank Group is one of Canada's largest financial institutions, and TD Insurance is part of its operations. With a wide range of products including General Insurance and Life and Health, the company provides protection and support to over four million customers across Canada.Job SummaryWe are seeking a skilled Auto Claims Advisor to join our...

  • Bodily Injury Claims Advisor Ii

    6 months ago

    Calgary, Canada TD Bank Full time

    **Work Location**: Calgary, Alberta, Canada **Hours**: 35 **Line of Business**: TD Insurance **Pay Details**: **Department Overview** **TD Insurance is an integral part of TD Bank Group (TD) and we're driven to provide legendary experiences and trusted advice to our customers. We help protect our clients from the ‘accidents of life’ by offering a...

  • Roof Damage Assessor

    4 months ago

    Calgary, Canada Avalon Construction Full time

    About the Role: As a Roof Damage Assessor, you will be responsible for assessing and documenting roof damage. This contractor role is ideal for individuals experienced with home exteriors, comfortable working at heights, and who enjoy working independently in the field. Key Responsibilities: - Visit residential properties to assess roof damage on roofing...

  • Ground Damage Assessors

    4 months ago

    Calgary, Canada Avalon Construction Full time

    About the Role: As a Ground Damage Assessor, you will play a crucial role in evaluating and documenting damage to home exteriors. This contractor role is perfect for individuals with a strong understanding of exterior components of homes and who enjoy working independently in the field. Key Responsibilities: - Visit residential properties to conduct visual...

  • Claims Advisor

    2 days ago

    Calgary, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence. Our home warranty is on the hunt for an experienced claims adjuster skilled in handling litigated matters. In this role you will be responsible for managing claims submitted by homeowner...