IT Manager

5 months ago


Montréal QC, Canada Velixo Full time

Velixo is an award-winning vendor of Excel-based reporting solutions for Enterprise Resource Planning (ERP) software, such as Acumatica, MYOB, Cegid and Sage Intacct. We serve customers of every size, in every industry, by enhancing their reporting and planning experience, and introducing a world of innovative features and integrations in the Excel they love.

Headquartered in Montreal, Canada, we are a diverse and fast-paced organization that is rapidly growing in revenue and personnel. Our team is spread out across the world to support a growing base strong of 2000+ customers and 250+ value-added resellers worldwide.

**Job Summary**

**Key Responsibilities**
- Manage and maintain internal systems including **HubSpot**, **Acumatica**, **Office 365**,** Azure AD (Entra), Freshdesk**, and other systems as they are integrated.
- Perform **system configurations** to tailor software solutions to meet business needs.
- Handle **access management** tasks, ensuring secure and appropriate access rights for users across various platforms
- Enforce **security policies** to safeguard information assets.
- Provide **general IT support** to staff, addressing and resolving issues in a timely manner, including desktop administration.
- Develop, document, and maintain **comprehensive system procedures**, ensuring they are accessible and understandable for all relevant stakeholders.
- Enforce **best practices** in system usage to maintain high standards of security and efficiency.
- Conduct regular **reviews and audits** of system data and procedures to identify areas for improvement.
- Provide **training and guidance** to staff on proper system usage and adherence to documented procedures.
- Write and maintain **scripts** in **PowerShell** for task automation and system management.
- Deploy new development and testing environments with **Windows Server, IIS, SQL Server.**:

- Collaborate with cross-functional teams to understand IT requirements and deliver solutions that enhance productivity.
- Stay abreast of the latest in software updates and IT best practices to suggest and implement improvements.

**Qualifications**:

- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Proven experience as a System Administrator or similar role.
- Strong knowledge of system administration and IT support principles.
- Familiarity with **CRM** and **ERP** systems, particularly HubSpot and Acumatica.
- Experience with **Microsoft Office 365** administration and support.
- Excellent problem-solving skills and the ability to prioritize tasks.
- Strong communication and collaboration skills.
- Knowledge of information security frameworks (SOC 2, ISO 27001) an asset.
- Experience with **AWS** and **Azure** an asset.

**What We Offer**:

- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits package.

Buy6YXYeRK


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