Information Clerk
3 months ago
**Key Responsibilities**
Under the direction of the Police Information and Evidence Management Manager, provides general information, document handling and scheduling support for PIEM. Does Viclas documentation coordination for the RPS.
1. Provides service at the inquiry counter, sorting received documents and mail to the appropriate area, conducts report pickup and delivery to Duty NCO, Headquarters, Operational Services and Court Services, sends, receives and delivers faxes for the members of the RPS.
2. Handles internal and external phone inquiries for the PIEM department.
3. Distributes and tracks officer notebooks, both new and archived.
4. Maintains the work schedule for PIEM both internally and on CARM ensuring accuracy for both operational and payroll purposes, as approved by section management. Ensures casual timesheets are submitted bi weekly.
5. Creates correspondence, and other documents under the direction of PIEM management.
6. Coordinates the completion and submission of Viclas booklets. Completes Viclas booklets on historical files (prior to 1998) as requested.
7. Transcribes 911 calls, suspect and witness interviews as required.
8. Performs general office duties as required.
9. Distributes and coordinates faxed requests from outside agencies. Creates Assist outside agency files and tasks accordingly.
10. Assists with the assignment of paper folder numbers and filing as required.
11. Other related duties as required.
**Competencies**
1. Grade 12 or Grade 12 equivalent and Office Education Certificate or equivalent.
2. Minimum typing ability 50 w.p.m., word processing and computer knowledge with previous experience in an office environment.
4. Excellent oral and written communication skills and the ability to deal with incoming calls and persons in efficient and professional manner.
5. Ability to work in a team environment.
6. Ability to organize, and prioritize work to respond to high demand and high degree of accuracy.
7. Ability to analyze a situation based on policy and standards and make a decision.
**Job Types**: Full-time, Permanent
Pay: $58,568.00-$70,340.00 per year
**Benefits**:
- Company pension
- Dental care
- Employee assistance program
- Life insurance
- On-site gym
- On-site parking
- Tuition reimbursement
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
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