Wait List Information Clerk

7 months ago

Regina, Canada eHealth Saskatchewan Full time

**Employment Type**: SGEU Term 9 months or more**Location(s)**: SK-Rgna-Regina**Salary Range**: $20.610 - $25.826 Hourly**Why eHealth?**
We may be biased, but eHealth Saskatchewan is the place to be right now As the result of a province wide consolidation of IT services in the health care sector, we have seen substantial growth in our organization that is only going to increase as we aim to meet our expanded mandate and the immense need for our support. This gives our people a unique and rare opportunity to truly create, build, improve, and leave their mark on a growing organization.

We are a Treasury Board Crown Corporation that focuses on digital technologies to enable, support, and enhance high quality health services across the entire province. There is no greater job satisfaction than knowing the work you do is directly related to saving a life or bringing a new one into the world. Although we may not be front facing with patient care, we have a huge role in maintaining and improving IT systems and supporting health care providers and teams throughout Saskatchewan in delivering the best possible care to patients, citizens, and health system users. Programs range from primary care to acute care, and includes laboratories, pharmaceuticals and diagnostics. Additional programs and services that support patient care and information include Virtual Care, MySaskHealthRecord, the Provincial Electronic Health Record, Health Registries (eligibility for health services/distribution of health cards) and vital event records.

Our vision is “Connected healthcare, accessible to everyone, everywhere” with a mission to “Collaborate to transform healthcare through the use of information and innovative technology”. It is a complex environment, constantly evolving and quick to change as we live our values of excellence, integrity, teamwork, courage, resilience and collaboration.

**About the role: Wait List Information Clerk**
Reporting to the Assistant Manager, Provider Services, this role acts as the point of contact for Referral Management Service inquiries from referring providers, medical office assistants, specialist offices, and the Saskatchewan Cancer Agency regarding patient referrals. Inquiries can include but are not limited to: referral status, urgency, redirects, specialist exceptions, etc.

**Typical daily duties will include**:

- Deliver accurate, appropriate and timely support to our stakeholders providing patient
- centered care.
- Meet the needs of our patients, working in this type of environment calls for very strong interpersonal and excellent communications skills to establish and maintain effective working relationships as well as above average typing/data entry skills.

**What are we looking for**:

- Minimum of 12 months of experience working in a medical office or similar environment;
- Strong medical terminology understanding;
- Excellent data entry skills with a minimum typing speed of 45 wpm;
- Knowledge of customer service principles and experience providing patient-centered care;
- Experience working with healthcare professionals and/or patients who may be upset;
- Ability to provide excellent service through strong demonstrated interpersonal skills and patient-centered care oriented attitude;
- Excellent interpersonal skills; ability to communicate effectively in the English language both verbally and in writing;
- Exceptional time management, prioritization, and organizational skills with the ability to prioritize workloads and meet deadlines;
- Knowledge of Microsoft Office;
- Gather, understand, and synthesize specialized information in a way that can be applied to meet the needs of the organization and of the patient;
- Recognize information that must remain confidential and comply with privacy and security policy legislation; and
- Strong analytical and problem solving skills.

**You will have knowledge of**
Typically, the knowledge and skills required for this role are obtained from through previous experience in a medical office environment utilizing medical terminology coupled with strong customer service-related experienced that is supplemented with data entry experience.

The knowledge and skills required for this position would be attained through the completion of a high school diploma or equivalent. An Office Administration certificate is beneficial. An equivalent combination of experience, education and training may be considered.

**You will have the ability to**:

- Troubleshoot problems and identify resources required to resolve an issue;
- Solve problems;
- Prioritize issues and one’s workload;
- Ability to meet critical deadlines and service levels in a reactive work environment;
- Understand when to escalate issues to other team members and/or management;
- Communicate effectively, both written and verbal with customers and team members;
- Effectively work independently and participate as a team member to meet the needs of patients, physicians and co-workers

  • Wait List Information Clerk

    7 months ago

    Regina, Canada eHealth Saskatchewan Full time

    **Employment Type**: SGEU Term 9 months or more**Location(s)**: SK-Rgna-Regina**Salary Range**: $20.610 - $25.826 Hourly**Who is eHealth Saskatchewan?** We may be biased, but eHealth Saskatchewan is the place to be right now! As the result of a province wide consolidation of IT services in the health care sector, we have seen substantial growth in our...

  • Wait List Information Clerk

    7 months ago

    Regina, Canada eHealth Saskatchewan Full time

    **Employment Type**: SGEU Term 9 months or more**Location(s)**: SK-Rgna-Regina**Salary Range**: $20.610 - $25.826 Hourly**Who is eHealth Saskatchewan?** We may be biased, but eHealth Saskatchewan is the place to be right now! As the result of a province wide consolidation of IT services in the health care sector, we have seen substantial growth in our...

  • Wait List Information Clerk

    3 months ago

    Regina, Canada eHealth Saskatchewan Full time

    **Employment Type**: SGEU Term 9 months or more**Location(s)**: SK-Rgna-Regina**Salary Range**: $20.610 - $25.826 Hourly**Why eHealth?** eHealth Saskatchewan is a Treasury Board Crown Corporation with a unique blend of healthcare, information technology, and citizen services. A large and complex organization, eHealth is comprised of 30+ clinical and...

  • Wait List Information Clerk

    4 weeks ago

    Regina, Canada eHealth Saskatchewan Full time

    **Employment Type**: SGEU Term 9 months or more**Location(s)**: SK-Rgna-Regina**Salary Range**: $22.230 - $27.856 Hourly**Why eHealth?** We may be biased, but eHealth Saskatchewan is the place to be right now! As the result of a province wide consolidation of IT services in the health care sector, we have seen substantial growth in our organization that is...

  • Pension Information Officer

    3 months ago

    Regina, Canada Plannera Pension & Benefits Full time

    **About Us** **Join the Plannera Team: A Career with Purpose. A Future with Possibilities**. Join our team of passionate pension and benefits professionals dedicated to helping members build a secure financial future! Plannera Pensions & Benefits (Plannera), formerly known as the Public Employees’ Benefits Agency, is on the lookout for talented...

  • Reception/warranty Clerk

    3 months ago

    Regina, Canada Dilawri Group of Companies - Saskatchewan Region Full time

    **ABOUT US** Dilawri Group of Companies is Canada's largest automotive group, representing over 35 brands at more than 80 franchised dealerships. We are dedicated to providing exceptional customer service and fostering a culture of innovation and excellence. Join our team and become part of an organization that values people, performance, and...

  • Front Store Clerk

    6 months ago

    Regina, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is looking for a Front Store Clerk to join our Regina-University Park, SK location at Pharmasave #421 University Park. **About Us**: Neighbourly Pharmacy is Canada's largest and fastest-growing network of community pharmacies. With over 295+ locations, our team of experienced industry leaders is passionate about providing...

  • Front Store Clerk

    3 months ago

    Regina, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is seeking a Fixed-Term Front Store Clerk to join our Regina, SK location at Pharmasave #421. **About Us**: Neighbourly Pharmacy is Canada's largest and fastest-growing network of community pharmacies. With over 295+ locations, our team of experienced industry leaders is passionate about providing exceptional patient care to our...

  • Front Store Clerk

    4 months ago

    Regina, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is seeking a Front Store Clerk to join our Regina-Dewdney, SK location at Pharmasave #420. **About Us**: Neighbourly Pharmacy is Canada's largest and fastest-growing network of community pharmacies. With over 295+ locations, our team of experienced industry leaders is passionate about providing exceptional patient care to our...

  • Front Store Clerk/receiver

    3 months ago

    Regina, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is seeking a Front Store Clerk/Receiver to join our Regina-Dewdney, SK location at Pharmasave #420. **About Us**: Neighbourly Pharmacy is Canada's largest and fastest-growing network of community pharmacies. With over 295+ locations, our team of experienced industry leaders is passionate about providing exceptional patient care to...

  • Inventory Clerk

    6 months ago

    Regina, Canada Bumper to Bumper Full time

    Job Description: Are you a Inventory clerk seeking exciting new opportunities? Join our thriving store team, where you will have the freedom to shape your role and contribute to the growth of our company in Regina. What You'll Gain Working at Bumper to Bumper? - A salary to match your skills. - Comprehensive benefits and employee assistance program...

  • Inventory Clerk

    6 months ago

    Regina, Canada Bumper to Bumper Full time

    Are you a **Inventory clerk** seeking exciting new opportunities? Join our thriving store team, where you will have the freedom to shape your role and contribute to the growth of our company in **Regina**. **What You'll Gain Working at Bumper to Bumper?** - A salary to match your skills. - Comprehensive benefits and employee assistance program accessible. -...

  • Front Store Clerk

    4 months ago

    Regina, Canada Neighbourly Pharmacy Full time

    Front Store Clerk 1695 Dewdney Ave E, Regina, SK S4N 4N6, Canada Req #701 Friday, September 6, 2024 Neighbourly Pharmacy  is seeking a  Front Store Clerk  to join our  Regina-Dewdney , SK  location at  Pharmasave #420. About Us: Neighbourly Pharmacy is Canada's largest and fastest-growing network of community pharmacies. With over...

  • Payroll Clerk

    7 months ago

    Regina, Canada Compass Group Full time

    **Working Title**:Payroll Clerk **Employment Status**: Full-Time **Starting Hourly Rate**: 20.20 **Address**:1700 Elphinstone St, Regina, SK Regina SK S4P 2Z6 **New Hire Schedule**:Full time, m-f, some evenings You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services...

  • Legal Counsel

    4 weeks ago

    Regina, Canada Information Services Corporation Full time

    Company Name: Information Services Corporation Location: Regina, SK Status: Permanent, Full-time Job Close Date: January 5, 2025 We are ISC, an industry leading employer with a global presence. We provide registry and information management services for public data and records to our customers. Our mission of putting the right information in the right...

  • Information Clerk

    3 months ago

    Regina, Canada Regina Police Service Full time

    **Key Responsibilities** Under the direction of the Police Information and Evidence Management Manager, provides general information, document handling and scheduling support for PIEM. Does Viclas documentation coordination for the RPS. 1. Provides service at the inquiry counter, sorting received documents and mail to the appropriate area, conducts report...

  • Accounting Clerk

    6 months ago

    Regina, Canada Compass Group Full time

    **Start** **Date**: ASAP **Status**: Full Time **Schedule**:Monday - Friday. Some weekend and evening work may be required, based on event schedule. **Wage**: 17.27 **Location**: Regina Exhibition Association Limited - 1700 Elphinstone Wat, Regina, SK You might not know our name, but you know where we are. That’s because Compass Group Canada is part...

  • Access to Information Clerk

    6 months ago

    Regina, Canada Regina Police Service Full time

    **Key Responsibilities** Under the direction of the Access to Information Supervisor, processes requests for information including criminal record disclosures. Registers and fingerprintsindividuals ensuring excellent customer service and adherence to legislation and policy. (1) Receives general public for fingerprinting and for requests for information...

  • Access to Information Clerk

    1 month ago

    Regina, Canada Regina Police Service Full time

    **Key Responsibilities** Under the direction of the Access to Information Supervisor, processes requests for information including criminal record disclosures. Registers and fingerprints individuals ensuring excellent customer service and adherence to legislation and policy. (1) Receives general public for fingerprinting and for requests for information...

  • Leasing Agent

    7 months ago

    Regina, Canada Broadstreet Properties LTD Full time

    Do you thrive in a sales environment and enjoy the thrill of problem-solving? Are you a people person who excels at building strong relationships? If so, we have an opportunity for you! Broadstreet Properties is seeking a Leasing Agent to join the Rent-Up Team in **Regina, SK!** As the Rent Up Leasing Agent, you will be responsible for building client...