Team Leader, Technical Processing

2 months ago

Waterloo, Canada Definity Financial Corporation Full time

Economical is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

**What can you expect in this role?**
- You’ll develop, coach/mentor and manage the performance of Direct Reports, including achievement of business, functional and individual productivity levels and service level agreements
- You’ll work with team members to deliver differentiated service to our Platform and Key/Strategic Broker Partners
- You’ll continuously focus on supporting our culture of high performance and sustained profitable growth by promoting and supporting an environment that encourages innovation, collaboration and teamwork
- You’ll work with the Farm Technical Specialist to review Quality Reviews in support of the Regional processing teams
- You’ll work with the Farm leadership team and the Manager, RPC & Intake to forecast demand for Regional Processing capacity and manage scheduling for Direct Reports (e.g., vacation scheduling, training scheduling, paid and unpaid personal leave, etc.), with input and guidance from HR
- You’ll create and maintain Standard Operating Procedure documents for new or existing processes.
- You’ll support Onboarding requirements in collaboration with Senior leaders and HR

**What do you bring to the role?**
- University degree or College diploma
- CIP and/or CRM is an asset
- 3-5 years of relevant insurance experience, including 1-3 years of formal / informal supervisory experience managing a team of resources in the Commercial Insurance industry
- Strong customer service, verbal and written communication skills

Excellent decision making and underwriting skills, sound judgement, negotiation and analytical abilities.

Salary range: $66,300 - $122,100

**What’s in it for you?**
- Hybrid work schedule for most roles
- Company share ownership program
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services

**Go ahead and expect a lot — you deserve it.**

It’s better here — but don’t take our word for it. Definity was named by Great Place to Work ® as one of the Best Workplaces in Canada for women, for youth, and for inclusion.

**Background checks**

This role requires successful clearance of background checks (including criminal checks and leadership references).

LI-Hybrid

IND1

  • Technical Leader

    4 weeks ago

    Waterloo, Canada Teledyne Technologies Inc. Full time

    Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas...

  • Mineral Processing Expert

    2 weeks ago

    Waterloo, Ontario, Canada KNG Technical Inc. Full time

    Senior Process EngineerAt KNG Technical Inc., we're committed to innovation and excellence in the allergy diagnostic market. We're seeking a talented Senior Process Engineer to join our team and contribute to the development of our point-of-care testing system.The ideal candidate will have a strong background in process development, with experience in...

  • Technical Team Lead

    4 weeks ago

    Waterloo, Ontario, Canada Cedent Consulting Inc Full time

    Job Title: Technical Team LeadSalary: $120,000 - $180,000 per yearAbout Cedent Consulting Inc.Cedent Consulting Inc. is a reputable company seeking a dynamic leader to oversee its software engineering team.Key Responsibilities:Lead and manage a high-performing software engineering team.Develop and implement effective engineering processes to ensure timely...

  • Technical Leader for IT Infrastructure Services

    4 weeks ago

    Waterloo, Ontario, Canada Perimeter Institute Full time

    Job SummaryWe are seeking a highly skilled Technical Leader for IT Infrastructure Services to join our team at Perimeter Institute. This is an exceptional opportunity to lead the development and implementation of cutting-edge technology solutions that will support our world-class research environment.About UsPerimeter Institute is a leading independent...

  • Technical Project Leader

    6 days ago

    Waterloo, Ontario, Canada Natural Factors Full time

    At Natural Factors, we're committed to building a diverse and inclusive team that reflects the world around us. As a Technical Program Manager, you'll play a key role in leading complex projects from start to finish.About the JobWe're looking for a skilled professional to join our team as a Technical Program Manager. In this role, you'll use your technical...

  • Mineral Processing Engineer

    3 months ago

    Waterloo, Canada KNG Technical Inc. Full time

    div>Our client is poised to disrupt the allergy diagnostic market with the introduction of a point-of-care testing system that dramatically enhances the speed, convenience, and accuracy of allergy testing. Their development centre is in Ontario, Canada, where they are building their future success based on the talent, energy, and commitment of over 30...

  • Senior Technical Solutions Leader

    2 months ago

    Waterloo, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full time

    About the RoleWe are seeking a highly skilled Senior Technical Solutions Leader to join our team. As a key member of our technology leadership team, you will be responsible for designing and leading technical vision, collaborating with business, operations, and engineering teams to craft and implement cross-platform solutions that support our customers'...

  • Office Technical Leader, Assurance

    4 months ago

    Kitchener-Waterloo, Canada BDO Full time

    **Putting people first, every day** BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your...

  • Team Leader, Digital Mail Services

    2 days ago

    Waterloo, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Sanitation Team Leader

    3 months ago

    Waterloo, Canada Sunrise Farms Full time

    Grand River Foods is a leading food solutions company serving customers in the North American grocery and food service industry. As a member of the Sunrise Farm family, we remain as dedicated as ever to both providing a quality work environment for our employees, as well as producing only the highest quality products for our customers. We are known for the...

  • Team Leader, Accident Benefits Claims

    6 months ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7031 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back...

  • Team Leader, Accounts Payable

    6 months ago

    Waterloo, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Manager, Technical Support

    3 weeks ago

    Waterloo, Canada Open Text Corporation Full time

    OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...

  • Team Leader, Billing Support

    6 months ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7030 Category : Finance Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back...

  • Team Leader

    4 days ago

    Waterloo, Canada Splitsville Entertainment Waterloo Full time

    Splitsville Entertainment is Canada’s premier family entertainment center! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience. We are looking for a Team Leader to join our dynamic team. As a Splitsville **Team Leader**,...

  • Team Leader, Small Business New

    6 months ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7514 Category : Commercial Insurance Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Posting Range : $66,300 - $122,100 Economical is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family...

  • Counselling Services Team Leader

    4 weeks ago

    Waterloo, Ontario, Canada University of Waterloo Full time

    About the RoleWe are seeking an experienced Counselling Services Team Leader to join our team at the University of Waterloo.Job SummaryThe Counselling Services Team Leader will provide leadership and supervision to a multidisciplinary team of mental health professionals, providing clinical services to students, managing staff, policies, processes, and...

  • Technical Project Coordinator for Food and Beverage Processing

    4 weeks ago

    Waterloo, Ontario, Canada GHD Full time

    GHD is a leading global professional services company committed to sustainable development. We improve the physical, natural, and social environments of the communities we operate in.We are seeking a motivated Technical Project Coordinator to join our Food and Beverage team in Waterloo, Ontario. This role offers an excellent opportunity to develop your...

  • IT Manager

    1 month ago

    Waterloo, Ontario, Canada CB Canada Full time

    Job SummaryCB Canada is seeking an experienced IT Manager to oversee the development and implementation of technology solutions. The ideal candidate will have a strong background in IT management, with a focus on technical leadership and problem-solving.Key ResponsibilitiesLead IT teams to deliver projects on time and within budgetDevelop and implement...

  • Technical Leader, Insurance Technology

    4 weeks ago

    Waterloo, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full time

    About UsCompany 1 - The Manufacturers Life Insurance Company is a leading international financial services group that helps people make their decisions easier and lives better. Our global headquarters are in Toronto, Canada, and we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.We...