Business Development Coordinator

7 days ago

Toronto, Canada Marks & Clerk Full time

Marks & Clerk is one of the world’s leading intellectual firms, with our first Canadian office being established in 1921. With a qualified team of seasoned patent and trademark associates, we offer a full spectrum of technical expertise on all aspects of intellectual property matters - patents, trademarks, designs, and copyright. This includes strategic and commercial advice on portfolio management, licensing, enforcement and litigation, and due diligence and valuation of intellectual property.

Through a global network of 15 offices in Canada, the UK (across eight cities), Europe and Asia, Marks & Clerk has long-established relationships with other trusted IP firms worldwide and a unique ability to secure IP protection for clients looking to safeguard their innovations in multiple jurisdictions. Our clients come from a diverse range of industries and include start-ups, small and medium sized businesses and large multi-national corporations who have long trusted us to deliver high quality, seamless and cost-effective services, both locally and globally.

Reporting to the Head of Business Development (Canada), and working closely with the Canadian practice partners, associates, and other firm administration colleagues, you will provide support across the full range of sales and marketing initiatives in line with the firm’s strategic objectives, brand maintenance and client care goals. From the start, you will take ownership of many of the department’s routine and recurring responsibilities. Over time, you will be empowered to take the lead on certain of the department’s initiatives.

**RESPONSIBILITIES**
- Business growth - work with the Head of BD to develop client care objectives and tactics for practice groups, sectors, key client teams and individual partners and associates. Track results and suggest areas for improvement.
- Pitches, Proposals and Presentations - develop and update information packages and other pitch and proposal materials. Assist with customized responses to RFPs. Ensure all communications are brand compliant.
- Directory and Award Submissions - maintain a calendar of preferred and planned opportunities, manage a database of work examples, and assist with the preparation of submissions. Track results.
- Conferences and Client Visits - assist in the preparation of conference attendance and client visit planning and proposed budgets; ensure conference registrations are made on a timely basis and in accordance with approved budgets; work with attendees to prepare for client and contact meetings and, post event, to organize follow-up activities.
- Events - assist with the planning, administration and delivery of in-person and virtual events.
- Website - collaborate with the firm’s Global Digital Manager to create and update content for practice areas, sector pages, articles, news items, biographies, etc.
- Social Media - collaborate with the firm’s Global Communications Manager to develop and finalize social media posts for the Canadian practice. Provide guidance to firm members on best practices to leverage social media to build their professional profiles.
- Budgets and expenses - assist in the preparation of the annual department budget, quarterly monitoring of actual expenses and explanation of variances.
- Branded items: make recommendations for creative and practical branded items; source items and work with Office Managers to monitor inventory.
- Vendors - be the first point of contact for specified vendors (business cards, photography, etc.); obtain quotes where required, obtain approval for expenditures, and provide Finance with the information required to process payments.
- Department Inbox - monitor the Business Development Inbox and triage requests.

**SKILLS AND QUALIFICATIONS**
- Client service orientated
- Positive, can-do attitude with good problem-solving skills
- Thrives on constructive feedback
- Proven ability to work well both independently and in a team-oriented environment
- Embraces continuous learning
- Strong interpersonal skills
- Ability to handle various stakeholder demands with tact and diplomacy, especially when under time pressures
- Excellent communication skills
- Excellent time management and organization skills
- Excellent attention to detail
- Tech savvy
- Advanced level skills in Word, Excel, and PowerPoint
- A working knowledge of Canva or similar graphic design platform
- French language skills are desirable, but not essential

Professional qualifications and experience
- a minimum of 5 years’ experience in a business development / marketing role.
- experience working within a professional services environment

Marks & Clerk Canada is an equal opportunity employer and will provide accommodations during the recruitment process upon request.
Currently, firm members enjoy a hybrid arrangement, working 1 to 2 days in the office and from home.
Marks & Clerk Canada requires all firm members to be fully vaccinated against COVID-19. Any exempt

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