Program Support and Service Innovation Lead

1 month ago

Edmonton, Canada University of Alberta Full time

**Department** Alberta School of Business - Undergraduate Office

**Salary range** $64,618.31 to $90,053.44

**Hours per week** 35

**Grade** 11

**Posted date** October 3, 2024

**Closing date** October 16, 2024

**Position Type** Full Time - Operating Funded

**Description**:
**_This position is a part of the Non-Academic Staff Association (NASA)._**

This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits.

**Location - **This role is hybrid with a mix of remote and in-person work at North Campus Edmonton.

**Working at the University of Alberta**
- The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community._

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. **Learn more**.**

**Working for the Alberta School of Business**

The Alberta School of Business is one of the world's leading institutions in business education and research and is the first and longest continually accredited business school in Canada. We're positioned to help shape the future of business with over 140 tenured, tenure track faculty and full and part-time academic teaching staff members who are at the forefront of cutting-edge research and innovative teaching. With 3,400 students in our undergraduate program and 950 students in our graduate programs (including 58 PhD students), we are dedicated to fostering a welcome and supportive environment where every student has the opportunity to thrive and reach their full potential. We equip our faculty and students with the latest insights and tools to ensure students receive a transformative learning experience that prepares them for success in a rapidly evolving business landscape.

Since 1916, the innovative ideas, entrepreneurial spirit and leadership of the school's more than 33,000 alumni have strengthened businesses and communities worldwide. We actively foster partnerships with local businesses, organizations and government agencies, allowing our students and faculty to address real-world challenges and contribute directly to the local and global economy. Our outreach programs extend beyond the classroom, empowering students to use their skills for the betterment of society.

At the Alberta School of Business, you'll be part of a dynamic and forward-thinking community that values collaboration, inclusivity and continuous growth, making it an exceptional place to contribute your talents and expertise.

**Position**

Are you a business expert who is passionate about delivering excellent service? Do you have a talent for working with systems, people and processes?

The Alberta School of Business is looking for a driven individual who will be dedicated to creating a leading edge student experience that is proactive, responsive, consistent, scalable and technology-savvy.

Reporting to the Manager, Undergraduate Office, the Program Support and Service Innovation (PSSI) Lead is a technical expert with a strong focus on creating opportunities for business insights and leading service excellence initiatives. The PSSI Lead also provides day-to-day functional supervision, leadership and training for staff in the UG Office.

The Faculty of Business offers a wide array of options for students across 5 degree programs, 11 majors, a growing number of certificates, campus partnerships, and many opportunities for experiential learning (e.g. over 20 student clubs, conference opportunities, national and international case competitions, etc.). The Faculty is also the administrative home for the Peter Lougheed Leadership College, for which the UG Office directly provides services.

**Duties**

Functional Supervision and Leadership
- In collaboration with the Manager, Undergraduate Office and Associate Dean, ensures effective operation of the Undergraduate Office team.
- Engages staff and fosters a collaborative approach based on trust and open communication.
- Monitors Program Support team's workload and tasks to ensure deadlines are met and works with the Manager, Undergraduate Office to redistribute work as necessary.
- Acts in the absence of the Manager, Undergraduate Office during absences, with respect to program support and service innovation oversight duties.
- Promotes the vision of the Undergraduate Office, and by extension, the Alberta School of Business, to support an en

  • Programs and Innovation Specialist

    5 months ago

    Edmonton, Canada Chrysalis: An Alberta Society For Citizens With Disabilities Full time

    Programs and Innovation Specialist Chrysalis, An Alberta Society for Citizens with Disabilities **Job description**: - The Programs and Innovations (PI) Specialist is a critical position to deliver results and meet_ - business objectives. This position is a critical role in leading our Human Centered Design (HCD)_ - service delivery model and innovative...

  • Program Manager, Environmental Innovation

    1 month ago

    Edmonton, Canada Alberta Innovates Full time

    **Program Manager, Environmental Innovation** Alberta Innovates is seeking a Program Manager of Environmental Innovation who will be responsible for overseeing the management and execution of projects and initiatives within the Environmental Innovation Program. This role requires a broad range of knowledge and expertise in areas such as climate change,...

  • Environmental Innovation Program Manager

    3 days ago

    Edmonton, Alberta, Canada Alberta Innovates Full time

    Job Opportunity: Environmental Innovation Program ManagerAlberta Innovates is seeking an experienced Program Manager to lead the Environmental Innovation Program. As a key member of our team, you will be responsible for overseeing the management and execution of projects and initiatives within the program.Key Responsibilities:Lead and support the...

  • Program Lead, Grief Support Services

    5 months ago

    Edmonton, Canada Pilgrims Hospice Society Full time

    **Pilgrims Hospice Society (PHS) is a registered charity that provides supportive and compassionate family-centered care to enhance the quality and dignity of life for those diagnosed with a progressive, life-limiting illness as well as support to those who are grieving the death of a loved one, from any cause.** **POSITION DESCRIPTION - PROGRAM LEAD, GRIEF...

  • Program Lead

    4 months ago

    Edmonton, Canada City of Edmonton Full time

    **Job Number**:49493** Reporting to the Director of Development Approvals and Inspections, and guided by the Section’s leadership team and work unit business plans - the Program Lead, Service Support and Implementation is responsible and accountable for managing and leading strategic and program development work for the Section. The role formally...

  • Environmental Innovation Program Manager

    4 weeks ago

    Edmonton, Alberta, Canada Alberta Innovates Full time

    Job Title: Environmental Innovation Program ManagerAlberta Innovates is seeking a highly skilled and experienced Environmental Innovation Program Manager to oversee the management and execution of projects and initiatives within the Environmental Innovation Program. This role requires a broad range of knowledge and expertise in areas such as climate change,...

  • Environmental Innovation Program Manager

    3 weeks ago

    Edmonton, Alberta, Canada Alberta Innovates Full time

    Environmental Innovation Program ManagerAlberta Innovates is seeking a highly skilled Environmental Innovation Program Manager to oversee the management and execution of projects and initiatives within the Environmental Innovation Program. This role requires a broad range of knowledge and expertise in areas such as climate change, nature-based solutions,...

  • Environmental Innovation Program Manager

    4 weeks ago

    Edmonton, Alberta, Canada Alberta Innovates Full time

    Job Title: Environmental Innovation Program ManagerAlberta Innovates is seeking a highly skilled and experienced Environmental Innovation Program Manager to oversee the management and execution of projects and initiatives within the Environmental Innovation Program. This role requires a broad range of knowledge and expertise in areas such as climate change,...

  • Environmental Innovation Program Manager

    4 weeks ago

    Edmonton, Alberta, Canada Alberta Innovates Full time

    Job Title: Environmental Innovation Program ManagerAlberta Innovates is seeking a highly skilled and experienced Environmental Innovation Program Manager to oversee the management and execution of projects and initiatives within the Environmental Innovation Program. This role requires a broad range of knowledge and expertise in areas such as climate change,...

  • Environmental Innovation Program Manager

    4 weeks ago

    Edmonton, Alberta, Canada Alberta Innovates Full time

    Job Title: Environmental Innovation Program ManagerAlberta Innovates is seeking a highly skilled and experienced Environmental Innovation Program Manager to oversee the management and execution of projects and initiatives within the Environmental Innovation Program. This role requires a broad range of knowledge and expertise in areas such as climate change,...

  • Program Support Administrator

    2 weeks ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    **Program Support Administrator** **Full-time** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Program Support Administrator, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre...

  • Program Manager, Environmental Innovation

    1 month ago

    Edmonton, Canada Alberta Innovates Full time

    Program Manager, Environmental Innovation Alberta Innovates is seeking a Program Manager of Environmental Innovation who will be responsible for overseeing the management and execution of projects and initiatives within the Environmental Innovation Program. This role requires a broad range of knowledge and expertise in areas such as climate change,...

  • Environmental Innovation Program Manager

    2 weeks ago

    Edmonton, Alberta, Canada Alberta Innovates Full time

    Environmental Innovation Program ManagerAlberta Innovates is seeking a highly skilled and experienced Program Manager to oversee the management and execution of projects and initiatives within the Environmental Innovation Program. This role requires a broad range of knowledge and expertise in areas such as climate change, nature-based solutions, remediation...

  • Environmental Innovation Program Manager

    3 weeks ago

    Edmonton, Alberta, Canada Alberta Innovates Full time

    Environmental Innovation Program ManagerAlberta Innovates is seeking a highly skilled and experienced Program Manager to oversee the management and execution of projects and initiatives within the Environmental Innovation Program. This role requires a broad range of knowledge and expertise in areas such as climate change, nature-based solutions, remediation...

  • Environmental Innovation Program Manager

    1 month ago

    Edmonton, Alberta, Canada Alberta Innovates Full time

    Job Title: Environmental Innovation Program ManagerAlberta Innovates is seeking a highly skilled Environmental Innovation Program Manager to oversee the management and execution of projects and initiatives within the Environmental Innovation Program. This role requires a broad range of knowledge and expertise in areas such as climate change, nature-based...

  • Environmental Innovation Program Manager

    3 weeks ago

    Edmonton, Alberta, Canada Alberta Innovates Full time

    Job Title: Environmental Innovation Program ManagerAlberta Innovates is seeking a highly skilled and experienced Program Manager of Environmental Innovation to oversee the management and execution of projects and initiatives within the Environmental Innovation Program. This role requires a broad range of knowledge and expertise in areas such as climate...

  • Program Supervisor Full-time: Youth Support Centre

    2 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    Youth Support Centre Full-time Positions available: 1 Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Program Supervisor, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre...

  • Program Supervisor Full-time: Youth Support Centre

    2 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    Youth Support Centre Full-time **Positions available**: 1 Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Program Supervisor, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre...

  • Innovation Manager

    3 weeks ago

    Edmonton, Alberta, Canada MNP Full time

    Job OverviewMNP is seeking a talented Manager to lead our Assurance Innovation team. As a trusted advisor, you will provide thought leadership on emerging trends and changes, ensuring team members adhere to the highest industry standards.Key ResponsibilitiesManage and complete initiatives and tasks, ensuring successful execution and alignment with the...

  • Innovation Manager

    2 months ago

    Edmonton, Alberta, Canada MNP Full time

    About MNPMNP is a leading national accounting, tax and business advisory firm in Canada. We are a proud Canadian company that provides business strategies and solutions to our clients.Job DetailsDescriptionWe are seeking a talented and experienced Innovation Manager to join our Assurance Innovation team. As a trusted advisor, you will provide thought...