Program Support Administrator

2 months ago

Edmonton, Canada Youth Empowerment & Support Services Full time

**Program Support Administrator**

**Full-time**

Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Program Support Administrator, to provide support at the Youth Support Centre(YSC).

What We Do

YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre provides immediate and low-barrier 24/7 sleep support and individualized wrap-around supports for young people aged 15 - 24.

We work collaboratively within a network of care focused on the prevention of youth homelessness by providing youth with the necessary supports to stabilize their housing, improve their wellbeing, build life skills, connect with community, and avoid re-entry into homelessness.

What You Will Do

The Program Support Administrator is responsible for managing and supporting YESS Efforts to Outcomes (ETO) and Basecamp system to ensure accurate data collection, reporting, and analysis of program outcomes. This role involves maintaining system functionality, user training, and ensuring data integrity across all program areas. They are also responsible for coordinating programs, services, and outgoings for youth while collaborating with internal staff and external partners.

**Shift Schedule**: 4 days on 4 days off

**Location**:9310-82 Avenue, Edmonton AB

**Responsibilities Include**:

- Develop and maintain Efforts to Outcomes database and Basecamp
- Provide training, technical support, and troubleshooting for staff members using the ETO system, ensuring they can effectively input and extract data
- Compile and analyze weekly, monthly and bi-annual reports required by internal and external stakeholders
- Collaborate with Program Leadership to analyze data and generate insights that improve program outcomes and decision-making processes
- Develop and run custom reports to support program evaluation, monitoring, and funder reporting requirements
- Assist in maintaining records and progress of all internal documents in preparedness for accreditation
- Develop and maintain user guides, training materials, and system documentation to ensure consistency in system use
- Coordinate programs and outings internally with YESS staff, ensure all affected parties are aware of any impacts on programs
- Establish and maintain relationships with Youth Agency Collaboration Partners and external agencies and coordinate offered services and programming opportunities, including transportation of youth to services and programming offered within the great Edmonton Area using a YESS-supplied vehicle.
- Develop, plan, schedule, implement and evaluate programming for youth
- Provide leadership and guidance to staff, volunteers and community partners who are delivering programs to youth
- In collaboration with the Medical Program Coordinator and Child and Youth Care Counselors, create and communicate programs and services calendar and schedule to the persons served, staff, and YAC Partners, as applicable.
- Establish positive relationships with persons served and staff to support connecting youth with relevant, accessible, and culturally appropriate programming and services as indicated in the youth’s Holistic Assessment and Case Plan/Transition Plan

Additionally, you will provide a professional level of service to donors, promote the agency in a positive manner to the outside community and share information, communicate, and collaborate with other YESS staff.

What You Bring
- Bachelor’s degree in Information Systems, Data Management, Social Services, or a related field.
- 2-4 years of experience working with data management systems, preferably ETO
- Strong analytical skills and experience in data analysis, reporting, and database management.
- Excellent communication skills (written and verbal) with the ability to train and support non-technical users.
- Familiarity with nonprofit or program evaluation processes is a plus.
- Experience with SQL, report-building tools, and system integration is preferred.
- Attention to detail and commitment to maintaining high data quality standards.
- Ability to work independently and collaborate across departments
- A minimum of one year of experience in administration/coordination/scheduling in an office setting
- Proficient in Microsoft 365 - Excel, Word, Teams
- Knowledge of the values, beliefs, and practices of Indigenous and other cultural and diverse groups
- Strong scheduling and time management competencies are necessary; one must be a highly organized individual.

Prerequisites
- Training in first aid, and/or non-violent crisis intervention
- Training in suicide intervention and harm reduction
- Trauma - Informed Care Training
- Clear Police clearance (CRIM) and a Child and Youth Intervention (CYIM) checks, both obtained within the last six months
- Valid driver’s license and driver’s abstract,
- Proof of vehicle insurance (at least $1 million third party liability)

YESS is an equal opportunity employer, c

  • Program Administrative Support

    1 month ago

    Edmonton, Canada City of Edmonton Full time

    **Job Number**:51068** Do you enjoy working in a challenging, dynamic and fast paced environment? Bring your leadership, administrative and organizational skills to this position to provide our patrons with educational, engaging and memorable experiences! This position offers program administrative support to the Edmonton Valley Zoo, Muttart Conservatory,...

  • Program Coordinator

    6 months ago

    Edmonton, Canada Abby Road Support Services Full time

    Abby Road Housing Co-operative is seeking a Program Coordinator for our Support Services Program. The co-op, and the support services program in particular, was founded in 1987 by people with disabilities who saw a need for accessible housing and wanted to maintain a degree of control over their care needs. The model of care that developed from this goal was...

  • Site Program Coordinator

    7 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    **Site Program Coordinator** **Full-Time** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Permanent Site Program Coordinator, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre...

  • Site Program Coordinator

    7 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    Full-Time Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Permanent Site Program Coordinator, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre provides immediate and low-barrier...

  • Site Program Coordinator

    4 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    Full-Time Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Permanent Site Program Coordinator, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre provides immediate and low-barrier...

  • Site Program Coordinator

    6 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    Full-Time Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Permanent Site Program Coordinator, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre provides immediate and low-barrier...

  • Administrative Program Support Specialist

    3 weeks ago

    Edmonton, Alberta, Canada Rupertsland Institute Full time

    About the RoleWe are seeking an experienced and detail-oriented Administrative Program Support Specialist to join our team at Rupertsland Institute (RLI) in Edmonton, AB.

  • Program Administrator

    7 months ago

    Edmonton, Canada Alberta Recycling Management Authority Full time

    The Alberta Recycling Management Authority (ARMA) acts on behalf of the province to oversee end-of-life processing of tires, electronics, paint and used oil materials. Our industry is rooted in the principle of circular economy where resources and products are kept in use for as long as possible, and regenerated into new products and materials at the end of...

  • Program Administrator

    7 months ago

    Edmonton, Canada Ballad Consulting Group Full time

    Salary: 40-45K **Ballad Group** Ballad Group is looking to hire a Program Administrator who is passionate about teaching, connecting, and changing the lives of those who attend Ballad Group's Work Employment Readiness and Connections Program (WERC). We know that's a mouthful, so you can call it the WERC Program, pronounced “work”. We invite those who...

  • Program Administrator

    1 month ago

    Edmonton, Canada KidSport Edmonton Full time

    KidSport Edmonton (KSE) is a local non-profit-organization that manages a fee assistance program called KidSport’s ‘So ALL Kids Can Play!’ Grant Program, subsidizing sport registration fees for kids who come from families that face financial hardship. **Role Overview** You will serve as an essential member on the KSE Team through co-coordinating...

  • Program Director

    6 months ago

    Edmonton, Canada Eating Disorder Support Network of Alberta Full time

    **Opportunity**: Programming Director **Position Type**: Part time, with the expectation to work some evenings and weekends as needed (Approx 25-29 hours/week with the potential for full time hours). **About the Organization**: _Founded in 2014, the Eating Disorder Support Network of Alberta (EDSNA) is an Alberta-based charitable organization providing...

  • Program Administrator

    4 months ago

    Edmonton, Canada Family Futures Resource Network Full time

    Family Futures Resource Network (FFRN) is a non-profit organization whose mission is to build on the strengths of individuals and families through connection, support and education to create a better future. We are looking for an individual who wants to make a difference in the lives of families and adults. **Program Administrator** **Full-Time - 37.5...

  • Health Programs Administrator

    6 months ago

    Edmonton, Canada Métis Nation of Alberta Full time

    **Health Programs Administrator** **Location**: Métis Nation of Alberta (MNA), Provincial Head Office (Edmonton, AB) **Position Status**: Full-Time (40 hrs per week), Permanent **The Organization** Within the MNA, the Department of Health is responsible for working to improve the health outcomes of Métis citizens. One way the Department of Health...

  • Engagement Programs Administrator

    7 months ago

    Edmonton, Canada Stantec Full time

    Engagement Programs Administrator - ( 2400022S ) **Description** Grow with the best. Join a smart, creative, and inspired team that works to support operational excellence. The Stantec community unites more than 28,000 employees working in over 400 locations across 6 continents. Our Functional Services Teams (FSTs) include Corporate Development, Finance,...

  • Administrative and Program Assistant

    2 days ago

    Edmonton, Canada Cornerstone Counselling Full time

    Cornerstone Counselling is looking for an **Administrative and Program Assistant** to join our Edmonton team. **Who We Are** Cornerstone Counselling is an inclusive, faith-based, not-for-profit agency with a 47 year history of offering compassion, support, and healing to people from all walks of life. We believe that everyone who needs help, irrespective...

  • Administrative Support

    6 months ago

    Edmonton, Canada Boyle Street Community Services Full time

    **HOURS**: Monday-Friday, 8:30AM-5:00PM, 37.5 hours/week - Temporary, Full Time Position, 2 months with possibility of extension_ **JOB BACKGROUND**: Connecting children and families through shared humanity. The Ubuntu CSD (Collaborative Service Delivery) Program is an innovative approach to child and family support which leverages a network of partner...

  • Program Support Supervisor

    6 months ago

    Edmonton, Canada Alta Care Resources Full time

    The Overnight Program Support Supervisor will provide direct support to both the Dragonfly and Resiliency Program in the areas of supervision, administration and safety. The Overnight Program Support Supervisor will be expected to establish and maintain open, effective communication between programs and other stakeholders to complete job duties. **The...

  • Program Administrator, Community Outreach

    7 months ago

    Edmonton, Canada Edmonton Humane Society Full time

    **Program Administrator, Community Outreach**: **Full-time, Permanent**: **About Us** The Edmonton Humane Society (EHS) has been an animal welfare leader in the Edmonton community since 1907. We strive to be a model of excellence in the advancement of animal welfare and to lead the movement in creating a more humane world. EHS is a safe haven for thousands...

  • Program Supervisor Full-time: Youth Support Centre

    3 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    Youth Support Centre Full-time **Positions available**: 1 Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Program Supervisor, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre...

  • Program Supervisor Full-time: Youth Support Centre

    3 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    Youth Support Centre Full-time Positions available: 1 Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Program Supervisor, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre...