Medical Office Assistant

2 weeks ago

Brampton, Canada Dr. Seema Shahzad Medicine Professional Corporation Full time

Duties and responsibilities include:

- Answer the phone, schedule and confirm medical appointments, greet patients, guide them to exam rooms, and receive and communicate messages.
- Use EMR software (OSCAR) to book appointments or prepare reports, invoices, financial statements, letters, case histories, and medical records.
- Ask patients questions to complete intake forms or other documents. Help patients complete health history forms.
- Transcribe, from handwritten notes, electronic dictation, or oral instructions whenever needed.
- Complete insurance and other claim forms.
- Process payments, bank documents, lawyer documents, and accounts receivable.
- Set up and maintain records management systems. This includes classifying and coding electronic, and hardcopy files.
- Operate office equipment. This includes voice mail messaging systems, photocopiers, fax system, EMR software, and document scanners.
- Keep work areas, including examination rooms, clean, orderly, and stocked with all essential supplies.
- Use word processing, spreadsheet, database, and presentation software for various tasks and to prepare medical documentation.
- Perform other clerical and minor administrative functions. This might involve, for example, ordering and maintaining an inventory of supplies and Vaccines.
- Help the management in devising and establishing office procedures and routines.
- May supervise and train other staff members in procedures and in the use of current software.

Desired skills include:

- Necessary education and/or work experience to perform the above-mentioned duties.
- The ability to maintain patient confidentiality.
- Excellent oral and written communication skills.
- Good organizational and time management skills.
- The ability to maintain accuracy while doing multiple tasks or working under pressure.
- A mature attitude toward the human body, wellness, and disease.
- The ability to follow directions closely and accurately.
- The ability to establish a professional relationship with patients and ensure that they have confidence in you.
- The ability to deal effectively with the difficult behaviors that can sometimes be shown by people in distress.
- The ability to work independently or as part of a team.
- Punjabi/Hindi/Urdu will be considered an asset.
- Having a medical education or background will be considered an asset.
- Familiarity with OSCAR EMR will be considered an asset.

IMGs are welcome and highly encouraged to apply.

We offer competitive salaries and an excellent work environment.

**Job Types**: Full-time, Part-time

Pay: $17.00-$22.00 per hour

**Benefits**:

- On-site parking

Flexible Language Requirement:

- English not required
- French not required

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed

Work Location: In person

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