E-commerce Operations Supervisor

19 hours ago


York, Canada Hong Mall Canada Full time

Job Responsibilities:

- Lead the development and implementation of operational strategies for English-speaking customers to ensure that the goals are successfully achieved;
- Assist in planning product selection strategies that meet the needs of HongMall's English customer group, and follow up the product launch process;
- Assist in the planning and organization of online and offline activities;
- Assist in the implementation of media delivery plans and follow up on the results.

Job Requirements:

- Rich Experience in the FMCG or retail market in North America;
- Proven track of success in commodity selection, have keen market insight;
- Familiar with mainstream media delivery platforms (e.g. Google Ads, TikTok, etc.);
- Excellent communication and coordination skills in English;
- Work eligibility in Canada.

Bonus points:

- Familiar with the operation of e-commerce platforms or comprehensive shopping apps, such as TikTok Shop is preferred ;
- Fluency in Mandarin.

**Benefits**:

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Paid time off
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Language**:

- Mandarin (preferred)

Work Location: In person



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