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Operations Coordinator

4 weeks ago

Toronto, Canada Edgewood Health Network Inc Full time

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are. EHN Canada prides themselves on providing both excellent and accessible care to_ all_ Canadians.

If you are looking for a challenging and rewarding career, come join us

**Responsibilities**

As an Operations Coordinator, they will play a vital role in building and maintaining positive relationships. They will be the face of EHN Bellwood Toronto and will have a wide range of responsibilities aimed at supporting the smooth operation of the organization.
- Ensure all visitors and clients are checking in upon arrival and departure.
- Work with the admissions, intake team and MSW to ensure proper bed allocation.
- Assist in coordinating special projects and initiatives.
- Track project timelines and milestones.
- Research and compile data as needed for reports and presentations.
- Collaborate with staff, external vendors or stakeholders to ensure smooth coordination and implementation of events including holiday events, team building, cultural events, charity events etc.
- Help provide clear communication with clients when required, by assisting with overhead announcements, and maintaining digital screens with updated programing.
- Assist in the success and growth of the Wellness Centre (chiropractic, physiotherapy, RMT, acupuncture) scheduling appointments, accepting payment and producing clients with invoice/receipts for their insurance.
- Overall, this position plays a vital role creating a supportive environment and streamlining operations.

**Qualifications**
- Education in Mental Health field (social work or health administration) is an asset.
- Excellent communication and interpersonal skills with the ability to engage with diverse communities, interact compassionately and effectively with clients, families and staff.
- Strong organizational skills, ability to multitask, prioritize, and manage time effectively.
- Ability to work independently as well as part of a team with the commitment to collaborate and demonstrate good teamwork skills.
- Proficiency in Microsoft Office, familiarity with electronic health record systems and the ability to troubleshoot computer issues is an asset.

**Hours of work**

This is a casual position. Availability to work shifts between the hours of 10:00am and 8:00pm Monday though Sunday. 10-15 hours per week

**Employee Benefits and Perks**:

- Comprehensive benefits package, including a yearly allowance of $1,500 for mental health and addiction services, as well as $500 per service for various paramedical services, such as massage and physiotherapy
- 24/7 Employee Assistance Program through GreenShield Health
- Competitive paid time off policies, including a paid day off on your birthday
- Access to in-house fitness facilities where applicable or discounted external gym memberships
- Perks and discounts with Perkopolis - entertainment, home/auto/pet insurance
- Personal and professional development through our Education Support Assistance program
- Nationwide presence allows for supportive relocation opportunities
- Defined Benefit pension through CAAT with up to a 4% employer contribution
- Maternity and parental leave top-up
- Access to discounts at Kids & Co. Daycare

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.