Unit Secretary, Complex Care Program

3 weeks ago


London, Canada St. Joseph's Health Care London Full time

The Complex Care program comprises three units that provide care for individuals with a variety of chronic and complex medical conditions.

The Medically Complex Service provides care to patients who require ongoing medical management as well as rehabilitation following a major medical event, accident or illness. We provide support to individuals with a range of chronic complex conditions including designated beds for patient's requiring chronic ventilator support. The goal of the Complex Care unit is to return individuals to the community; either to their home or to a long-term care setting.

The 18 bed Palliative Care Unit, provides compassionate end of life care and pain and symptom management for individuals and their families.

The Unit Secretary is an integral part of the Complex Care program. The role includes: scheduling of staff members, booking transportation for appointments and providing administrative support to the team.

**Essential Qualifications**
- Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
- Ontario Secondary School Diploma or recognized equivalent by the Province of Ontario
- Graduate of a recognized medical secretarial certificate program
- Previous experience scheduling staff and working with payroll systems
- Experience in a healthcare environment
- Demonstrated computer skills with Outlook and MS Office Suite, including an intermediate level of knowledge of Word and basic Excel
- 40 wpm typing speed
- Excellent communication skills, both written and verbal as well as excellent grammar, spelling, proofreading and composition skills
- Strong interpersonal skills with a demonstrated customer focus to assist internal and external customers
- Excellent organization and time management skills to effectively provide support to all team members
- Ability to work independently as well as on a team
- Ability to prioritize multiple demands
- Detail oriented
- Strong knowledge of medical terminology

**Preferred Qualifications**
- Proficiency in French would be an asset
- Previous experience using a computerized scheduling system, e.g. Workbrain

**Teaching and Research**
- St Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St Joseph's you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties

**Immunization Requirements**
- Provide documentation you have received two doses of the Covid-19 vaccine and a written commitment to follow any future Public Health recommendations and St. Joseph's Health Care London policies and processes related to Covid management in the workplace.
- Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox)
- Provide documentation of the Tuberculosis skin testing

**Posting date**:March 13, 2023
**Submission deadline**:March 19, 2023

**Stacy Kearns, Human Resources**
- Your interest in this opportunity is appreciated. _
- Only those under consideration will be contacted._



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