Process Improvement Analyst

1 week ago

Vancouver, Canada PHSA Full time

**Process Improvement Analyst**

***

The Process Improvement Analyst is responsible for business process improvement, strategic planning, and the implementation of strategic projects and improvements. The role collaborates with various stakeholders to develop solutions for their business issues and provides strategic and comprehensive advisory services which assist in improving productivity, efficiency, strategic resource allocation and operational excellence. The Analyst contributes to creating a strong team environment by fostering trust and mutual respect, and supporting open dialogue on issues that allow for the optimization of projects and strategic goals.

**What you’ll do**
- Support the delivery of strategic programs and initiatives efficiently and effectively. Works closely with business leaders to review and develop process orientation, redesign end-to-end activities (current and future state), drive project requirements, develop institutional policy, develop implementation strategies and identify non-value added work.
- Supports leadership team with interventions such as change initiatives, strategy and planning facilitation, process re-design, role clarification, and restructuring. Provides support to the organization in recognizing current patterns across the system and partnering to develop and implement strategies to improve organizational effectiveness.
- Proactively identifies opportunities for process improvement that could result in added value, operational efficiencies or cost efficiencies and resolves complex issues, and makes recommendations for new approaches to issue resolution.
- Provides structure and order to undefined problems and/or large scale problems, making them easier to solve, and uses systemic thinking in devising solution options
- Researches, identifies, develops and recommends best business practices for strategic business initiatives which support the broader scope of the business specific vision and strategic goals.
- Gathers and analyzes information, anticipates and recognizes problems and opportunities, creates and evaluates alternatives, engages in continuous assessment and improvement to develop solutions, manages internal communications and makes appropriate recommendations regarding business processes and planning.
- Facilitates implementation of business process changes, assists in the development of capital and noncapital business cases, and participates in special projects as required.

**What you bring**

A level of education, training, and experience equivalent to a Master’s degree in Business or a related discipline and 3-5 years of recent related experience, including experience in program and business case research and development
- Knowledge and experience in project management, strategic planning and project implementation.
- Strong verbal and written communication skills
- Demonstrate ability in preparing professional reports and presentation materials
- Ability to work under pressure and multi-task without supervision.
- Ability to communicate complex and technical ideas in simple language.
- Demonstrated ability to perform accurate advanced data manipulation, analysis and information presentation using word processing, database and statistical software.
- Demonstrated administrative, organizational, work planning skills.

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth and development.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

**Job Type**:Temporary Casual

**Location**:V6J 1Y5

**Hours of Work**:Monday to Friday

**Requisition # **TOD092222

**What we do**

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs: jobs.p

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