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Product Owner, Grs Member Journey

4 months ago

Waterloo, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

**This is an 18-Months Contract Position**.

The **Product Owner - GRS Member Journey** role focuses on building amazing digital experiences that delight our Clients while also ensuring we maintain a balance in our experience that attracts Employers to wanting have Sun Life support their Group Retirement plan provider. You’ll lead a vision for our Client website platform with a clear roadmap and prioritized features for what needs to be built. You will be guided by your deep understanding of our Clients, our competitors, as well as digital innovators, and your close relationships with business and other stakeholders. You will manage priorities carefully, ensuring that we deliver on the features that are core to our business and align with our overall strategy.

The individual interested in this role is passionate about building client experiences that can support clients in meeting their long-term retirement goals. You are a leader who has delivered complex, and large-scale projects, in an agile methodology.

**What will you do?**
- Setting an ambitious and clear product vision and communicate that vision effectively to stakeholders, your team, and the organization
- Collaborate with stakeholders to ensure digital vision and products align with team strategy and requirements
- Work closely with business leaders to establish each product’s business value, and support messaging communication and customer outreach as necessary
- Prioritize and manage items in the back-log that allow you to maintain a back-log that is 3 to 4 sprints ahead of the team
- Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for the team
- Determine end-to-end team output strategy from inception to production
- Facilitate release planning with stakeholders as well as demos
- Integrate usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design
- Be accountable for product specific OKRs and communicate progress to stakeholders

**What do you need to succeed?**
- Proven knowledge of Group Retirement space
- 5+ Year of project experience related to Group Retirement products & channels
- Ability to manage and lead a team to push an end solution forward
- Experience in facilitating agile ceremonies & back-log/release plans
- A depth of strategic experience with a focus on business model evolution
- Strong communication skills and comfortable speaking with business stakeholders
- Effective at influencing others in supporting product direction
- Able to navigate an large organization at a senior level
- Ability to collaborate and make decisions effectively with Technical Leads and Scrum Masters
- Skilled in handling change management
- Excellent ability to problem solve, and analyze options, to arrive at the best solution
- Measurement-driven mindset, passionate about achieving OKRs and quantifying client-value
- Firm grasp of development methodologies, particularly agile development
- A curious and continuous learning mind-set to test-and-learn
- Able to empower others to fail, learn, and grow
- Encouraging of an experimental mindset to drive innovation

**What's in it for you?**
- We’re honoured to be recognized as a 2023 Best Workplaces in Canada by Great Place to Work® Canada
- Being part of an organization that offers the best experience by doing what is right and caring for our Clients
- Wellness programs that support the three pillars of your health - mental, physical and financial
- An environment of continuous learning and improvement with a friendly, collaborative and inclusive culture

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
82,000/82 000 - 135,000/135 000

**Job Category**:
Product Owner

**Posting End Date**:
27/03/2024