Product Owner

6 months ago

Waterloo, Canada Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

Hybrid

**The opportunity**

**Responsibilities/Key Accountabilities**:
**Individual Responsibilities**:
The Senior Product Owner's primary responsibilities can be divided into three categories and may cross multiple squads. This **may **have direct reports and provides management and career development for one or more Product Owner(s).

**_Voice of the Business, Customer, and End-User (in context of direction from the Experience Strategist) _**
- Responsible for business outcomes in alignment with segment/global priorities for assigned area of the value stream(s)
- Acts as the voice of the business and voice of the customer within the squad(s) to ensure business and end-user satisfaction
- Drives prioritization decisions, in partnership with the business, to enable team to deliver business outcomes
- Maintains a firm understanding of business, customer, and end-user pain points, needs, and preferences
- Maintains a firm understanding of relevant personas and customer journeys in order to advocate for the ideal experience
- Monitors industry, competitive and general business trends to enable strategic planning and delivery of outcomes in alignment with segment priorities
- Works as the “customer proxy” and consistently applies to customer lens to solutions
- Ensures the voice of the customer/stakeholder is prominent and accurate in the definition of user stories

**_Value/Backlog Management _**
- Drives the strategy, planning and delivery of key capabilities aligned to the Value Stream customer journey, including features
- Translation of objectives and strategy to the team for tactical delivery
- Primarily leads the squad(s) in ensuring value creation for the business, customers, and end-users by owning the squad backlog and ensuring that the highest value work is always being executed
- Work with squad(s) to define hypotheses, run experiments (surveys, concept testing, analytics tools, A/B testing), and analyze data to make decisions on user stories that influence the direction of delivery
- Builds and grooms the user story backlog for one or more squads (prioritizing based on value)
- Ensures the backlog is visible, clear and understood by all squad members
- Incorporates feedback from stakeholder demos, interviews, user research, and engineering into the squad backlog
- Accepts the work outputs (i.e. completed user stories) of the squad by ensuring all stories meet the definition of done

**_Squad Alignment & Communication _**
- Provides strategic team leadership in managing delivery of business outcome-focused work
- Brings coaching mindset to agile practices and product content knowledge
- Specify and effectively communicate desired outcomes for current and future capabilities
- Leads or assists in demonstrations of the squad’s outputs (i.e. working software)
- Reviews and contributes to the value stream roadmap
- Drafts the squad’s specific objectives and key results (OKRs) in alignment with those of the value stream

**Shared Responsibilities**:

- Shares accountability with Value Stream Owner, Experience Strategist, and all Product Management roles for addressing customer needs, validating solutions, and improving user experiences
- Collaborates with VSLT, HCD, and Product Management to continually uncover pain points and opportunities in order to ensure the continuous delivery of the highest value outcomes
- Shared accountability with Scrum Lead for delivery of measurable business value
- Shared accountability with Scrum Lead and Delivery Lead to define and continually improve the work intake and prioritization process within the value stream squads
- Shared accountability with Scrum Lead for alignment on release strategy and release content with pertinent stakeholders In instances where there is no Scrum Lead, the Senior Product Owner may assume and/or share certain responsibilities normally associated with the Scrum Lead. These responsibilities may be shared or owned on a rotational basis with other members of the squad.

**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up. You share your humanity, helping us build a diverse and inclusive work e

  • Product Owner

    3 weeks ago

    Waterloo, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Product Owner

    4 months ago

    Waterloo, Canada GHD Full time

    Title: Product Owner Reports To: Head of Product or Senior Product Manager Department: Product Management (PDM) At GHD Digital, our people-centric and innovative approach combines industry insights with digital mindsets to maximize opportunities for growth and success. Our complete offering builds business value - from location intelligence and data...

  • Product Owner

    6 months ago

    Waterloo, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Agile Product Owner

    1 month ago

    Waterloo, Canada Definity Financial Corporation Full time

    p>Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. p>We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who...

  • Product Owner

    7 months ago

    Waterloo, Canada IMS Full time

    Job Purpose: The Product Owner is a key role within the Product Development team, by working with multiple cross functional teams to prioritize and define product features. Specifically working closely with Product Management and Engineering teams, they will align product features and deliverables with the product roadmap and corporate strategic...

  • Canada Retirement

    3 months ago

    Waterloo, Canada Manulife Full time

    **The opportunity**: Within Canada Retirement we are seeking a highly motivated Product Owner for our Pre-Enrolment and Statements products, who will work closely with the technology team and various third-party vendors to deliver market leading plan education and statement experiences to our plan members. This is a fast paced, changing environment where...

  • Sre Technical Product Owner

    7 months ago

    Waterloo, Canada NCR VOYIX Full time

    About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. SRE Technical Product Owner LOCATION:...

  • Product Owner

    6 months ago

    Waterloo, Canada Equitable CA Full time

    At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable...

  • Product Owner

    7 months ago

    Waterloo, Canada Equitable CA Full time

    At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable...

  • Accounting Product Owner

    2 months ago

    Waterloo, Canada Dayforce HCM, Inc. Full time

    it's about being part of a workplace that helps you grow and reach your full potential. p>Position Title: Product Owner - CAX Dig Prop-Self Serv Txn - S&RReports To: Director, Digital Experience, Savings & RetirementDepartment: Savings & RetirementTerm: Permanent Full-TimeWork Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a...

  • Accounting Product Owner

    1 month ago

    Waterloo, Canada Equitable Life of Canada Full time

    it's about being part of a workplace that helps you grow and reach your full potential. p>Position Title: Product Owner - CAX Dig Prop-Self Serv Txn - S&R Reports To: Director, Digital Experience, Savings & Retirement Department: Savings & Retirement Term: Permanent Full-Time Work Arrangements: This is a hybrid role. You will work in our office in Waterloo,...

  • Product owner

    4 weeks ago

    Waterloo, Canada Société Financière Manuvie Full time

    p>Within Canada Retirement we are seeking a highly motivated Product Owner for the Sponsor & Advisor Experience Pillar who will work closely with the technical lead and scrum master to deliver market leading digital experiences to market sources. You will be partnering closely with the squad to evolve the online experiences through simplified and intuitive...

  • Data Product Owner Senior H/F

    2 months ago

    Waterloo, Canada Société Financière Manuvie Full time

    p>The Manulife Bank Delivery team is seeking a passionate Senior Product Owner who can drive our digital banking transformation. You will collaborate with cross-functional teams to translate business and customer needs into innovative digital banking solutions. Leverage your technical background to lead product development, ensuring alignment with our...

  • Product Owner

    4 weeks ago

    Waterloo, Canada Manulife Insurance Malaysia Full time

    Full timePosted on: Posted 3 Days AgoTime left to apply: End Date: November 29, 2024 (6 days left to apply)Job requisition id: JR24110357Within Canada Retirement, we are seeking a highly motivated Product Owner for the Sponsor & Advisor Experience Pillar who will work closely with the technical lead and scrum master to deliver market-leading digital...

  • Owner Experience Representative

    1 month ago

    Waterloo, Canada Libro Credit Union Full time

    **Career Opportunity** **_Libro is growing - and Libro is hiring._** **_Our expansion plans include a series of new hires across the organization. _**_Take a look_**_._** **Who We Are** Imagine working for an organization where every employee and customer is an Owner. **What Opportunity Awaits?** As we continue to grow, Libro is on a mission to find a...

  • Owner Experience Representative

    7 months ago

    Waterloo, Canada Libro Credit Union Full time

    Career Opportunity Libro is growing - and Libro is hiring. Our expansion plans include a series of new hires across southwestern Ontario. Take a look. Who We Are Imagine working for an organization where every employee and customer is an Owner. No matter whether a customer Owner or employee Owner, everything we do at Libro is about helping people like...

  • Business Value Owner

    7 months ago

    Waterloo, Canada Airbus Full time

    **Job Summary**: Navblue is looking for an Entrepreneur with a well rounded aviation background to join the Business Growth team, as Business Value Owner. We are seeking an individual who is passionate, collaborative and articulate, who can envision the needs of the industry, and deliver best-in-class products to the market. The Business Growth team is part...

  • Owner Experience Representative

    2 months ago

    Waterloo, Canada Libro Credit Union Full time

    **Career Opportunity** **_Libro is growing - and Libro is hiring._** **_Our expansion plans include a series of new hires across the organization. _**_Take a look_**_._**Who We Are** - Imagine working for an organization where every employee and customer is an Owner.- **What Opportunity Awaits?** - As we continue to grow, Libro is on a mission to find a...

  • Field Data Collection Service Owner

    6 months ago

    Waterloo, Canada Stantec Full time

    Field Data Collection Service Owner - ( 230004JS ) **Description** **Your Opportunity** Stantec's Environmental Services Practice is seeking a Technology Service Leader to oversee the development and management of a Field Data Collection platform for the Environmental Services BOU. This role will report to the Data Practice Lead and will oversee a team of...

  • Senior Digital Transformation Product Manager

    1 month ago

    Waterloo, Ontario, Canada Definity Financial Corporation Full time

    Definity Financial Corporation is the parent company to some of Canada's most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance.We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they...