Logistics Coordinator

1 week ago

Winnipeg, Canada Logistics In Motion Full time

COME JOIN OUR TEAM
Logistics in Motion is a privately owned third-party provider of customized logistics solutions with operations across Canada. A leader in supply chain, we have strong partnerships with our customer supported by our service-oriented culture.

Join Logistics in Motion, and you'll be part of a diverse team focused on delivering the best possible service to our customer, creating a fun and collaborative work environment, and giving back to the community.

**SUMMARY**:
Logistics Coordinator takes care of logistics and customer service activities such as responding to inquiries, supporting delivery personnel, handling complaints, all in a prompt, courteous and efficient manner. Responsibilities also include answering the phone, and other clerical duties requested by the supervisor.

**MAJOR DUTIES AND RESPONSIBILITIES**:

- Route distribution and support to delivery drivers on the road (monitoring).
- Follow up on orders and notify the customer of any activity related to their merchandise.
- Correct inventory errors and communicate daily with the client and the operations team to address various issues. Provide proof of shipment to the customer if required.
- Prepare, classify, and distribute billing papers for delivery partners and ensure accurate billing by checking invoices generated by the system.
- Maintain strong relationships with clients by responding to all their requests in a courteous and efficient manner.
- Prepare various reports for the management team
- Control all documents associated with orders.
- Coordinate the implementation of a logistics plan to achieve delivery time and productivity objectives.
- Participate in the implementation of work procedures developed jointly with operations, transport, and customer service.
- Responsible for on-time shipments as prioritized by customer ensuring daily workload is executed well.
- Monitor productivity levels of operations and communicate problems to supervisor.
- Train staff, when necessary, on procedures, policies, and special projects.
- Promote a clean, safe, and positive work environment
- Other duties as required

**EXPERIENCE**:

- 3 years of experience in a 3PL warehouse/transportation environment
- 1-2 year of experience in an office environment
- Previous experience with Warehouse Management Information System (WMS)

COMPETENCIES
- Customer Centricity
- Fostering Culture
- Collaboration
- Problem Solving & Decision Making
- Managing Through Change
- Developing Self & Others
- Planning & Results Orientation
- Communication
- Always Improving Mindset
- Business & Financial Savvy

EDUCATION
- High school education. Post-Secondary education preferred.
- Working towards a logistics management or supply chain certificate program preferred.

**Why Join Us**:

- Work in an environment where safety is our first priority
- The opportunity to build a career with a growing company
- Company provided medical, dental and vision coverage for you and your family
- Life insurance, disability and wellness programs including an Employee Assistance Program that covers you and your family’s well-being
- Retirement savings program
- Social events, employee appreciation days & community volunteering
- Company team wear allowance
- Tuition re-imbursement program

Should you require accommodation for a special ability or need during any stage of the recruitment process, please contact a member of our Human Resources Team.

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