Hospitality Supervisor
3 months ago
As our Hospitality and Floor supervisor your responsiblities would be overseeing daily/shift operations to ensure the floor runs at full efficiency and that customers receive the highest level of service excellence. The Supervisor will also support in inventory, ordering, and administrative duties. This entry-level role is a great opportunity to gain supervisory experience within hospitality. Do you love wine? Are you interested in pursuing your knowledge and experience? Paris Paris offers an opportunity to work within an incredible cellar of low intervention wines.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**:
- (Other duties may be assigned as required)_
Actively engage with guests, cultivating relationships and guest satisfaction
Support in recruitment and training of new front-of-house staff
Responsible for weekly and monthly inventory counts and inputting counts into reporting system
Proactively place orders each week and project upcoming inventory needs
Open/close when scheduled
Manage staff and effectively and efficiently run daily shifts to ensure labour targets are met
Respond to all incoming inquiries and provide extensive product knowledge to all guests
Troubleshoot any maintenance or technological issues throughout your shift
Manage guest complaints and resolve negative situations to guarantee guests leave Paris Paris with a positive experience
**Core Values**
- You value honesty and humility. You have integrity and do what you say.
- You approach life with fearless determination and a sense of fun.
- You are creative, risk-taking, visionary and cutting edge. You choose to lead.
- You contribute to a strong culture and are committed to the team.
- You are passionate about quality and professionalism.
- You believe in unleashing the potential in others.
**REQUIRED EXPERIENCE AND QUALIFICATIONS**:
**Requirements**:
- 1-3+ years customer service experience (If you have the potential and less experience, we still want to meet you.)
- A passion for hospitality and creating world-class experiences
- A desire to learn and grow through personal and career development
- An entrepreneurial mindset. You see things from a new perspective
- Smart Serve
An excellent multi-tasker with an eye for detail
- Organized and able to work under pressure in a very busy environment
- Excellent English communication skills
- Smart Serve Certification
- Ability to work a flexible schedule with early morning, weekend, and holiday shifts
- **Benefits**:
- Competitive compensation opportunity
- Ongoing mentorship to support personal and professional goals
- Fun, Team-driven and inclusive community
- Dynamic, fast-paced, and agile work environment
- Meal discounts
- Tips
Pay: $40,000.00-$60,000.00 per year
Additional pay:
- Tips
**Benefits**:
- Dental care
- Discounted or free food
- Extended health care
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Work Location: In person
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