Client Care Specialist

2 months ago


Winnipeg, Canada People Corporation Full time

We are seeking a **Client Care Specialist** to join our team in Winnipeg, MB.

This is an exciting time to join People Corporation. Our high level of acquisition activity and our consistent organic growth continue to define and further enhance our benefits, pension, and HR products and services and how they are delivered to our clients.

As a key member of the Client Experience organization, the Client Care Specialist will work directly with our plan members, plan sponsors, clients, advisors, and service providers to provide an exceptional experience. This will include being the voice of the People Corporation brand through our client care centre by responding to general inquiries about the plans, benefits, and coverage, assist with troubleshooting and resolving problems with the goal of doing so with a single contact.

**The Client Care Specialist will**:

- Provide exceptional customer care.
- Ensure that service standards are met or exceeded.
- Obtain, analyze, and verify the accuracy of claim submissions and data.
- Assist members with the online portal and mobile app.
- Assist service providers with the online portal for submission of claims.
- Initiate and/or implement correct action as needed to ensure that an excellent standard of service and a high level of client satisfaction is maintained.

**T**o be successful **as a** Client Care Specialist **with People Corporation, you will need**:

- Minimum 3 years of customer care experience in the insurance industry.
- Flexible working hours - Willing to complete an 8-hour shift between 7:00am - 7:00pm (Central)
- Sound knowledge of Microsoft Office and standard office administration procedures.
- Strong communication skills, both verbal and written.
- Strong attention to detail.
- A desire to provide exceptional customer service and a valuable experience to clients.
**- Experience in a similar customer care related role within the group benefits insurance industry is considered an asset.
- Fluency in both English and French is considered an asset.

**What's in it for you**:

- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.


  • Client Care Specialist

    2 months ago


    Winnipeg, Canada People Corporation Full time

    We are seeking a **Client Care Specialist (Bilingual)** to join our team in Winnipeg, MB. This is an exciting time to join People Corporation. Our high level of acquisition activity and our consistent organic growth continue to define and further enhance our benefits, pension, and HR products and services and how they are delivered to our clients. As a key...


  • Winnipeg, Canada People Corporation Full time

    We are seeking a **Client Care Specialist (Term)** to join our team in Winnipeg, MB. This is a 6-month term position as part of our peak season hiring. This role may require extended or varying hours, and the ability to thrive in a fast-paced, high-volume environment. If you're ready to contribute during this busy period, we encourage you to apply! This is...

  • Client Care Specialist

    2 months ago


    Winnipeg, Canada Aurora Recovery Centre Full time

    Client Care Specialist (CCS) General: Reporting to the Client Care Supervisor, the Client Care Specialist aids clients in their recovery progress consistent with the philosophy and intent of Aurora Recovery Centre (ARC). **Responsibilities**: - Be available on an as needed basis to clients seeking assistance. - Seek consult regarding problems related to...

  • Client Care Specialist

    5 months ago


    Winnipeg, Canada Aurora Recovery Centre Full time

    Client Care Specialist (CCS) General: Reporting to the Client Care Supervisor, the Client Care Specialist aids clients in their recovery progress consistent with the philosophy and intent of Aurora Recovery Centre (ARC). **Responsibilities**: - Be available on an as needed basis to clients seeking assistance. - Seek consult regarding problems related to...


  • Winnipeg, Manitoba, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a Client Care Specialist to join our team at beBee Professionals in Winnipeg, Canada. In this role, you will work closely with clients to provide high-quality care and support, and help them maintain their independence and quality of life.Key Responsibilities:Provide support with daily living activities, including personal hygiene, dressing,...


  • Winnipeg, Canada Aurora Recovery Centre Full time

    **Client Care Specialist**Aurora Reunification Vilpage Winnipeg, MB | Part Time | Full Time| Casual Client Care Specialist (CCS) General: Reporting to the Client Care Supervisor, the Client Care Specialist aids clients in their recovery progress consistent with the philosophy and intent of Aurora Recovery Centre (ARC). **Responsibilities**: - Be...


  • Winnipeg, Canada Hoya Vision Care Full time

    **Join The Hoya Vision Care Canada Team!** For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals. We are currently hiring a **Customer Care Specialist...


  • Winnipeg, Canada Southern First Nations Network of Care Full time

    **Summary**: The Southern First Nations Network of Care (SFNNC) receives its mandate from the First Nations in southern Manitoba and through the Child and Family Services Authorities Act. The SFNNC, along with the other three CFS Authorities in Manitoba, are responsible for the establishment and management of a province-wide service delivery system. This...


  • Winnipeg, Canada Southern First Nations Network of Care Full time

    **Summary**: The Southern First Nations Network of Care (SFNNC) receives its mandate from the First Nations in southern Manitoba and through the Child and Family Services Authorities Act. The SFNNC, along with the other three CFS Authorities in Manitoba, are responsible for the establishment and management of a province-wide service delivery system. This...


  • Winnipeg, Manitoba, Canada Royal Bank of Canada Full time

    Job SummaryWe are seeking a highly skilled Client Care Advisor to join our team at Royal Bank of Canada. As a key member of our Client Care Centre, you will be responsible for delivering exceptional client experiences and resolving client concerns in a timely and professional manner.Key ResponsibilitiesTake ownership of client problems at first point of...


  • Winnipeg, Manitoba, Canada Drake International Full time

    Job Title: Pediatric Care SpecialistJob Summary: We are seeking a highly skilled Pediatric Care Specialist to join our team at Drake Medox Health Services. As a Pediatric Care Specialist, you will be responsible for providing high-quality care to medically complex pediatric clients in the community.Responsibilities:* Provide direct patient care to pediatric...

  • Nail Care Specialist

    2 weeks ago


    Winnipeg, Manitoba, Canada Nails 19s Full time

    Nail Care SpecialistWe are seeking a skilled Nail Care Specialist to join our team at Nails 19s. As a Nail Care Specialist, you will be responsible for providing exceptional nail care services to our clients, including manicures and pedicures.Responsibilities:Provide high-quality nail care services, including manicures and pedicuresConsult with clients to...


  • Winnipeg, Manitoba, Canada Royal Bank of Canada Full time

    Job DescriptionWhat will you do?Take ownership of client problems at first point of contact, applying the principles of exceptional client service.Follow a standard process for case resolution, utilizing the Operations Enablement Team, Service Partners, and Manager Client Care Centre.Demonstrate effective leveraging of Client Care Centre teams and partners...


  • Winnipeg, Manitoba, Canada Royal Bank of Canada Full time

    Job DescriptionWhat will you do?Take ownership of client problems at first point of contact, applying the principles of exceptional client service.Follow a standard process for case resolution, utilizing the Operations Enablement Team, Service Partners, and Manager Client Care Centre.Demonstrate effective leveraging of Client Care Centre teams and partners...

  • Nail Care Specialist

    2 weeks ago


    Winnipeg, Manitoba, Canada Manitoba Ltd Full time

    Nail Care SpecialistAt Manitoba Ltd, we are seeking a skilled Nail Care Specialist to join our team. As a Nail Care Specialist, you will be responsible for providing exceptional nail care services to our clients. Your duties will include making custom designs for clients, applying or removing artificial nails and nail art, cleaning, trimming, and polishing...


  • Winnipeg, Manitoba, Canada Venetian Nail Spa Full time

    **Job Title:** Nail Care SpecialistAt Venetian Nail Spa, we are looking for a skilled Nail Care Specialist to join our team. As a Nail Care Specialist, you will be responsible for providing exceptional nail care services to our clients, including manicures, pedicures, and nail extensions.Key Responsibilities:Provide high-quality nail care services, including...


  • Winnipeg, Canada The First Glance Aesthetic Clinic & Surgery Centre Full time

    The First Glance Aesthetic Clinic & Surgery Centre is a leader in medical aesthetics with a vision to provide the highest level of client care. We are a team of dedicated professionals who are passionate about elevating each patient’s natural beauty. We are hiring a full-time, term position, **Client Service Specialist.** The position has the possibility...


  • Winnipeg, Canada People Corporation Full time

    We are seeking Client Service Specialists to join our team in Winnipeg, MB. This is an exciting time to join People Corporation. Our high level of acquisition activity and our consistent organic growth continue to define and further enhance our benefits, pension, and HR products and services and how they are delivered to our clients. We are in search of a...

  • Nail Care Specialist

    2 weeks ago


    Winnipeg, Manitoba, Canada T T Nails & Day Spa Full time

    We are seeking a skilled Nail Care Specialist to join our team at T T Nails & Day Spa. As a Nail Care Specialist, you will be responsible for providing exceptional nail care services to our clients. Your duties will include making custom designs for clients, applying or removing artificial nails and nail art, cleaning, trimming, and polishing nails,...

  • Nail Care Specialist

    3 weeks ago


    Winnipeg, Manitoba, Canada Southside Nails & Beauty Bar Full time

    Nail Care Specialist Job DescriptionWe are seeking a skilled Nail Care Specialist to join our team at Southside Nails & Beauty Bar. As a Nail Care Specialist, you will be responsible for providing exceptional nail care services to our clients, including manicures, pedicures, and nail enhancements.Key Responsibilities:Provide high-quality nail care services,...