Technical Sales Representative

2 months ago

Langley, Canada Floworks International LLC Full time

AWC Process Solutions Ltd. is a distributor and integrator of industrial process equipment for a variety of industries including pulp & paper, water & wastewater, oil and gas, mining & metals, and chemical manufacturing. AWC is an exclusive distributor of industrial equipment for many world-class manufacturers of pumps, valves, motors & VFDs, and other equipment._

Additionally, this position facilitates order expedites, resolves any problems and finds solutions when needed. Must be knowledgeable of the organization's policies, procedures, practices, products and services.

**Some of the exciting things you will do in this role...**
- Soliciting potential customers for opportunities to provide services and products offered by AWC;
- Providing technical advice to customers and offer services and products to meet their requirements;
- Following up on outstanding leads, quotations, and opportunities;
- Utilizing various software programs used by the company to manage the business, including CRM;
- Traveling throughout Western Canada;
- Make sales calls and presentations to various parties including end users, engineering consultants, contractors, or other types stakeholders;
- Provide all necessary training and support to clients or potential clients to ensure maximum effectiveness when pursuing opportunities;
- Collaborate with AWC management and vendors to help establish and execute a sales goal for the territory;
- Maintain and expand customer base by building and maintaining rapport with key customers; identifying new customer opportunities;
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.

**_
A must _**
- Minimum 2-4 years of related technical, customer service and/or product support experience required
- Strong telephone, active listening, and customer service skills
- Strong research/problem-solving skills with ability to recommend solution (s)
- Strong Microsoft Office, Excel, CDM (Collaboration and Document Management) skills
- Strong ability to explain complex technical information to customers in a way that is easily understandable
- Excellent technical problem-solving and analytical skills
- Excellent verbal and written communication skills
- Excellent time management, organizational skills and ability to work independently

**_
The perks of working here _**
- Tuition Reimbursement
- Competitive Pay
- Retirement Savings Plan
- Employee Referral Program
- Volunteer Time Off

**Environmental Job Requirements**
- Professional office environment.
- Occasionally required to stand and walk.
- This job description provides a general overview of the role and responsibilities. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications. Management reserves the right to modify the role as needed. For questions regarding this position, please contact the reporting Manager or Human Resources._
- FloWorks is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status. FloWorks is Committed to fostering a culture where every individual is valued and empowered to contribute to a shared success._

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