Product Delivery Manager

2 weeks ago

Vancouver, Canada Neon Full time

We believe the world needs a redesign.

Our vision is to build a better world through purpose-driven products. This vision rallies us, guides us, and informs every part of the process - from an idea scribbled on a napkin to shipping a product.

Ultimately, we take pride in partnering with exceptional people to create products that matter. People, the planet, and profits should thrive and grow together. This is how we do business.

Based in Vancouver, Canada, Neon is growing and we’re always looking for amazing people to join our team. If you’re ready to do the best work of your career, we’d love to meet you.

**Product Delivery Manager**

**Vancouver, Canada | Remote**

**About the role**:
As our Product Delivery Manager, you’ll be responsible for planning and overseeing Neon’s engagements with our Partners and our internal team, including product strategists, product designers and developers. From ideation sessions to product releases and post-shipment optimization, you will lead the team, creating a culture of accountability. You’ll be involved in every stage of the product life cycle and are hands-on and accountable throughout each engagement.

You value collaboration and keep things moving seamlessly, balancing patience and urgency every step of the way. Our Partners love to work with you; they are in your capable hands and you are committed to stepping in whenever you are needed to ensure our engagements get across the finish line as promised.

**What you do well**:
Your experience with digital and emerging technology helps you to uncover untapped market opportunities. Both your resilience and engaging personality push you to uncover the opportunity. You can read between the lines and seek undiscovered areas of revenue. Your understanding of technology will allow you to identify and meet the business needs of Neon’s potential partners. You’re great at getting a partner excited to keep the conversations going.

**What you’ll do**:

- Act as the main point of contact with our Partners and internal team
- Work on multiple engagements, switching context and moving seamlessly between different tasks and projects
- Proactively share updates regarding schedule, communications, risk, and key deliverables
- Ensure engagements are delivered on time, budget and within scope
- Work collaboratively with cross-functional teams, both Partner-side and internally
- Run sprint planning, sprint grooming, sprint reviews, and retros

**Our non-negotiables**:

- You leave your ego at the door and judge ideas based on their merit
- You have a deep sense of curiosity; eager to learn about our partners and their businesses
- You care deeply about building products that matter

**What you bring**:

- You have a successful track record of shipping quality digital products for your partners
- You have worked in a fast-paced digital agency environment
- You understand and can implement process improvements across multiple tools and functions
- You manage tight deadlines and driving results with an empathetic approach
- You are a clear communicator, with a nuanced understanding of working with both Fortune 500s and startup Partners
- You are able to identify and mitigate risks with ease
- You are a teammate and coach. You know what people need to succeed and how to get them there (even if they don’t know themselves

**What you can expect from us**:

- Competitive salary and an amazing benefits plan (including RRSP matching and a wellness allowance)
- Health Care Spending Account
- A beautiful, Gastown office and a flexible hybrid workplace plan
- A dynamic environment with opportunities to learn across a variety of industries and backgrounds with partners who align with our values
- Growth culture with many opportunities to develop both personally and professionally
- Fun and collaborative work environment with a focus on growth
- Collectively, we are committed to cultivating and preserving an environment of inclusion and connectedness. Our team’s strength is in the sum of our diversity of thought, self-expression, innovation, life experiences, knowledge, and talent._

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