Program Manager

2 weeks ago


Montréal, Canada Q1 Technologies Full time

Ø **Program and Project Management Delivery**
- Accountable for driving execution and delivery of moderately complex projects or programs from start to finish
- Demonstrates a clear understanding of the program’s vision, objectives, scale, and scope of work, expected outcomes, business value and impact, timelines, roadmaps, resource level requirements
- Establishes strong partnerships and engagement with Program or Project Stakeholders
- Create full-scale master program and project schedules and communication plans consisting of multiple projects or components
- Creates governance practices and protocols to control and monitor the program/projects
- Ensure proactive scheduling of key deliverables, milestones, and deliverable tasks
- Establish program and project financial forecasts including resource plans and other expense plans
- Actively participates in process and practice improvements in the project management environment and serves as a catalyst for project management excellence
- Provides management oversight, aligns and leads cross-functional and international project teams to ensure critical day-to-day program/project deliverables progress forward to deliver specified requirements, objectives, and value
- Identifies gaps in the project team’s accountability and ownership of deliverables
- Fosters a team environment of self-organization, retrospect to learn and adapt with the goal of delivering the highest value to our guests and cast
- Drives escalations to remediate risks/blockers impeding vendor’s forward progression, as necessary

Ø **Financial Management**
- Responsible for finance/budget responsibilities for programs of high complexity and large budgets
- Analyzes, measures, and recognizes the financial impact of various project actions, participate in analyzing and using financial data to identify key project issues, and maintains budget tracking and monitors budget expenditures

Ø **Status Reporting**
- Prepares program/project status reports to demonstrate project overall health, key performance indicator (KPI), risk, issues, accomplishments, next steps, and escalation requests
- Proactively identifies and resolves issues and risks on programs/projects to meet program commitments
- Supports executive-level project status presentations and dashboards
- Creates data visualization elements to provide a graphic demonstration of project analytics and metrics

Ø **Communication**
- Leads with practicality and wisdom during competing priorities and diverse personalities. Operates as an independent and dynamic program leader. Highly adept at influencing without direct authority
- Facilitates Program updates and project team meetings effectively, ensuring the desired outcomes are achieved
- Distributes timely and effective Program or project meeting updates and call-to-action updates across project teams
- Demonstrates effective communication skills to facilitate project-related conversations with technology senior leaders/managers/directors and service owners alike, and driving tasks and project dependencies to completion across multiple supporting teams
- Escalates need for guidance and support to direct manager effectively

Ø **Project Management Lifecycle Disciplines**
- Demonstrated understanding of product and software development lifecycle processes, procedures, and tools and/or thorough understanding of network infrastructure deployment.
- Demonstrated understanding of technical project delivery with a focus on Agile delivery and Agile delivery tools such as Jira, Rally, VersionOne etc.
- Comfortable at using modern work management and collaboration tools (Smartsheet, JIRA, MS Project on the Web, Confluence, SharePoint/Teams, Slack)

Ø **Technical Depth**
- Strong Technical services working knowledge in one or more domains with the ability to flex across other domains
- Guidance in Program Management Discipline
- Participates in guiding the team to think Lean and be Agile

**Basic Qualifications**:

- 5+ years of applicable program management experience
- Knowledge of the Retirement Insurance domain is a plus
- Demonstrated total ownership behavior and attitude
- Advanced written and oral communication skills
- Experience across an array of business, reporting, and PM tools (including but not limited to Excel, PowerPoint, SharePoint, and MS Project).

**Education**:

- Bachelor’s degree in computer science, information technology, business management, project management, or a related field.
- Master’s degree preferred but not required

**Preferred Certifications, Licenses, Registrations**
- PMP, Program management level certifications
- Scrum Master Certification
- SAFe® 5.0

**Other Preferred Training, Technical Skills Or Knowledge**
- Jira and Atlassian Suite
- MS Project
- ServiceNow

Experience with Agile concepts (SCRUM, Kanban, etc.)

**Salary**: $75.00-$80.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Montréal, QC: reliably commute or plan t


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