Customer Service Manager

2 weeks ago


Saskatoon, Canada Greek House Family Restaurant Full time

Organize, and control over the reservations;
- Plan, quote, and advise any events requested by the customers or any group reservation;
- Establish or implement policies and procedures for staff
- Plan and control budget and inventory
- In charge of advertising, marketing strategies and plan, directly working with marketing agency;
- Hire, train and supervise staff.
- Address all the inquiries or complaints by the customers as well as solve problems;
- Ensure compliance with relevant regulations and policies

**Job Requirements**:
Strong leadership skills and the ability to motivate and inspire a team
Excellent communication skills, both written and verbal
Knowledge of customer service software and tools
Analytical skills and the ability to use data to drive decision-making

**Company Profile**:
We are a family-owned restaurant serving Greek cuisine and traditional Canadian food favourites such as pizza and dry ribs. Greek House also offers catering for both small and large groups, as well as a kids’ menu and senior selections.

**Salary**: $18.85-$25.00 per hour

**Benefits**:

- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person

Application deadline: 2023-06-27
Expected start date: 2023-05-15



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