Customer Service Support
Found in: beBee jobs CA - 1 week ago
The Customer Service Support is a "people person", loves to problem solve, and can communicate effectively with a multitude of different personality types and stakeholders. You are responsible for creating and maintaining strong customer relationships, handling their product inquiries, and executing their product orders with our warehouse & logistics partners. You think one step ahead of our customer by ensuring product is available when they call and signal changes in their demand when they happen.
This is a a Temporary role thru the summer.
Key Job Responsibilities:
- First point of contact with customers via phone or email
- Build and maintain relationships with customers and the multitude of personality types
- Willingness to engage with customers as well as adapt and learn about different geographies
- Execute product orders and product inquiries from customers
- Oversee facilitation of logistics from warehouse to customers
- Proactively manage inventory at warehouses – supply request, counts, forecast demand
- Collaborate with the supply chain team to ensure proper product placement and product availability
- General understanding of Accounts Receivable and invoicing
Required Qualifications:
- Excellent communication, interpersonal skills and organizational skills
- Customer service or related experience
- Exceptional attention to detail
- Diploma or Degree in Business or Agriculture
About Land O'Lakes, Inc.
Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.
We provide a broad portfolio of benefits to keep you and your family at your best. Land O'Lakes is Where Your Future Takes Root.
Land O'Lakes and our global entities support diversity in employment practices.
Neither Land O'Lakes, nor its affiliates or search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.
If you need to submit a reasonable accommodation request to complete the employment application process, please call the HR Solution Center at 844-LOL-HR4U M-F 8:00am-4:30pm CT.
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