Service Contract and Training Administrator

5 months ago


Mississauga, Canada Arjo Canada Full time

**Empowering careers at ARJO**

**What moves you?** Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges. Develop your skills alongside industry professionals serving your community every day
- Arjo welcomes people from all backgrounds and walks of life. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. We believe our people make all the difference in cultivating an inclusive, relatable culture that welcomes ideas, encourages innovation, and values belonging._

Position: Service Contract and Training Administrator

Location: Mississauga, ON

Job type: Fulltime

**The impact you will have**

As a Service Contract and Training Administrator, you will responsible for the regular maintenance of service contracts, including changes in agreement details as well as annual renewals for all Arjo service customers. This position is also responsible for providing administrative/creative support in creating training material and technical resources in collaboration with technical experts.

As a Service Contract and Training Administrator**,** you will be responsible for:

- Assist in ERP system launch: Aid in the introduction of a new ERP system, ensuring a smooth transition and implementation process.
- Manage service agreement renewals: Create annual renewal documents, adjust pricing, and process changes in the system for service agreements.
- Customize ERP system fields: Develop new service-related fields upon request, including agreement types, parts, and labor categories.
- Handle corporate account requirements: Validate service agreements, update equipment lists, and ensure accurate invoicing based on unique program needs.
- Provide back-office support: Make changes to field service orders and maintain current service information in the ERP system.
- Understand system functionalities: Possess comprehensive knowledge of the ERP system to offer additional administrative support as required.
- Develop technical training materials: Collaborate with experts to create training resources for technicians, focusing on repair and maintenance.
- Produce diverse content: Utilize creative and technical skills to generate various content types such as documents, presentations, videos, and interactive tools.

**The skills you will need**
- System administration experience: 1-3 years' experience, including expertise in ERP systems and a solid grasp of service management principles.
- Proficiency in service-based ERP systems: Familiarity with using service-based ERP systems, with preference for experience with Infor M3.
- Training and launch experience: Bonus points for involvement in ERP system launches or providing training on ERP systems.
- Problem-solving skills: Strong ability to solve complex problems efficiently.
- Organization and results orientation: Highly organized and driven to achieve results in all tasks undertaken.

**What we will offer in return**

You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. Our Total Rewards programs reflect who we are as an organization and the value we have in our people. Our programs support our commitment to open communication, ethical behavior and safety, and growth and development of our employees. All of these programs help to promote our highly engaged and vibrant workplace - our most recent employee engagement survey score was 8.2/10 In addition, you will be eligible for:

- A positive employee experience is centered on trust, pride, and teamwork, which is reflected in our recent Great Place to Work® certification.
- Full Benefit Coverage - medical, dental, vision, life insurance
- Registered Pension Plan (RPP) - 4.5% company contribution plus a 20% match of voluntary employee contributions
- Education Assistance Program
- December 24 and your birthday as extra paid days off
- Statutory Holiday Substitution Program
- Volunteer Time Off Program - paid time off to volunteer
- Participation in social and wellness events
- Base pay and variable compensation. Vary based on the nature of the job
- Paid Training and Development -We support the development and growth of our employees through constant training opportunities.

**Why diversity matters to us**

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment - not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.

Great discoveries happen when people from a diverse set of backgrounds come together. The people at our company support one another. At Arjo Canada Inc. we



  • Mississauga, Canada Arjo Canada Full time

    **Empowering careers at ARJO** **At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?** **This could be your opportunity to begin a challenging and...


  • Mississauga, Canada GardaWorld Full time

    We are currently looking for a Training Administrative Assistant at our location in Mississauga, Ontario on a 6-month contract. **JOB OVERVIEW** The Training Administrative Assistant reports directly to the Manager, Training. Providing support to theTraining Department in all areas related to employee training, scheduling, and customer service. The...


  • Mississauga, Canada GardaWorld Full time

    We are currently looking for a Training Administrative Assistant at our location in Mississauga, Ontario on a 6-month contract. **JOB OVERVIEW** The Training Administrative Assistant reports directly to the Manager, Training. Providing support to theTraining Department in all areas related to employee training, scheduling, and customer service. The...

  • Contract Administrator

    5 months ago


    Mississauga, Canada Quest Full time

    Quest Window Systems Inc (“Quest”) is a manufacturer of a window wall system designed for high-rise residential developments, based in Toronto, Ontario Canada. Quest services clients from all over North America, including major metropolises such as New York, Los Angeles, Washington DC, Toronto and Vancouver. Purpose The Contract Administrator prepares,...

  • Contract Administrator

    5 months ago


    Mississauga, Canada Quest Window Systems Inc Full time

    **Get to know us** Quest Window Systems Inc (“Quest”) is a manufacturer of a window wall system designed for high-rise residential developments, based in Toronto, Ontario Canada. Quest services clients from all over North America, including major metropolises such as New York, Los Angeles, Washington DC, and Toronto. **Purpose** The Contract...

  • Contract Administrator

    3 months ago


    Mississauga, Canada Fuze HR Solutions Inc Full time

    We are currently seeking an Inspector / Contract Administrator for** Barrie and Mississauga, **with a minimum of two years of civil construction, contract administration and client relationship management skills to join the Residential Development Group. This role requires an individual with an extensive civil field construction background as well as an in...

  • Manufacturing Cleaner

    6 months ago


    Mississauga, Canada Contract Pharmaceuticals Full time

    **WHO WE ARE**: At CPL, we are passionate about pharmaceutical product development and contract manufacturing. Our aim is to be the top choice CDMO in the non-sterile liquid and semi-solid pharmaceutical products domain, and ultimately bring benefits to the customers using our manufactured products. For more than 30 years CPL has partnered with the...

  • Contract Administrator

    6 months ago


    Mississauga, Canada OM Financial Inc. Full time

    Contract Administrator - Full Time, Permanent **Duties**: - Initiate, Organize and Complete contracts and related documentation. - Review and analyze contract terms and conditions - Ensure compliance with contract requirements and deadlines - Coordinate with internal departments to gather necessary information for contract administration - Ensure advisors...


  • Mississauga, Canada Kenaidan Full time

    **Who we are** Kenaidan is an employee owned general contractor building heavy civil/structural concrete, water works and ICI projects and we're looking to build on our team. We offer exceptional opportunities including career development and training through our Kenaidan Centre for Learning and grow from within potential for skilled, motivated construction...


  • Mississauga, Canada Weldtech Training Full time

    Weldtech Training is a leader in the field of welding training and education. Known for our comprehensive and high-quality training programs that produce skilled welders who are sought after by industries worldwide. Joining the team would offer the opportunity to be part of an organization with a strong reputation and expertise in the welding industry. We...

  • Contract Administrator

    7 months ago


    Mississauga, Canada Consor Full time

    The Opportunity: CONSOR is currently looking for **Contract Administrators** for our Transportation group operations in a variety of locations across Ontario. As a dynamic and growing engineering consulting firm, Consor is full of opportunities for career development Essential Duties & Responsibilities: - Analyze project billings and prepare payment status...


  • Mississauga, Canada Diploma Healthcare Group Full time

    **The Company**: **Vantage Endoscopy & AMT Surgical are divisions of Acernis Medical Inc. **is a leading distributor of highly specialized medical products. We are a high energy, fast growing company with a fun and dynamic philosophy and corporate culture. We are looking for an upbeat, energetic person to join our commercial support team in the role of...


  • Mississauga, Ontario, Canada ACTIVE GREEN AND ROSS Full time

    Job Summary: ACTIVE GREEN AND ROSS is seeking a highly skilled Administrative Services Director to manage corporate governance, regulatory compliance, and administrative services. This role requires a professional with 2 years of experience in managing budgets, supervising teams, and working under tight deadlines.About the Role:Key Responsibilities:Direct...

  • Contract Administrator

    7 months ago


    Mississauga, Canada WSP Full time

    **WSP **is currently seeking a **Contract Administrator **to join our Transportation team in the GTA and East. You will work as part of a dynamic, energetic project team to support the oversight of construction contracts, primarily working out of a dedicated project site office

  • Contract Administrator

    6 months ago


    Mississauga, Canada ETG Commodities Inc. Full time

    **About our Company** ETG Commodities Inc. is one of the world’s largest trusted processors, supply chain managers and exporters of premium quality plant-based food products & ingredients. Our headquarters are based in Mississauga, Ontario, Canada. We are the North American subsidiary of Export Trading Group, the largest integrated agricultural...


  • Mississauga, Canada Philips Full time

    **Job Title**: Service Contract Specialist **Job title**: Service Contract Specialist **Your role**: - Prepare service agreement quotations for Account Managers (POS), and Regional Service personnel, obtaining necessary management approval. - Ensure the accuracy and completeness, (pricing and configuration) of all service contract quotes and orders prior...


  • Mississauga, Canada The College of Family Physicians of Canada Full time

    **JOB OPPORTUNITY** **About the CFPC** The College of Family Physicians of Canada (CFPC) is the professional organization that represents more than 45,000 members across the country. The College establishes the standards for and accredits postgraduate family medicine training in Canada's 17 medical schools. It reviews and certifies continuing professional...

  • Administrative Manager

    6 months ago


    Mississauga, Canada MBMR AUTO SERVICE INC. Full time

    Education: Bachelor's degree - Experience: 2 years to less than 3 years **Budgetary responsibility**: - 0 - $100,000 **Tasks**: - Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services - Direct and control corporate governance and regulatory compliance procedures...

  • Contract Administrator

    6 months ago


    Mississauga, Canada ETG Commodities Inc. Full time

    **About our Company** ETG Commodities Inc. is one of the world’s largest trusted processors, supply chain managers and exporters of premium quality plant-based food products & ingredients. Our headquarters are based in Mississauga, Ontario, Canada. We are the North American subsidiary of Export Trading Group, the largest integrated agricultural...


  • Mississauga, Canada Bayshore HealthCare Full time

    **Customer Service & Administration** - Handle, screen and redirect incoming partners and/or client phone calls using a customer first approach; - Discuss Vyta service offering and packages to new and existing clients and partners; - Develop strong relationships with clients and partners of Vyta; - Assist with coordination and oversee service delivery with...