Infrastructure Operations Coordinator

2 weeks ago

Ottawa, Canada NAV Canada Full time

Job Posting Title

Infrastructure Operations Coordinator

Job Category

Infrastructure

Language Requirements

Bilingual / Bilingue

Flexible Work Agreement Type

Posting End Date

2024-02-23

Job Grade

CS-3

Pay Range

$100,112 - $123,275

Job Summary

Provide the Endpoint Client Computing team support in the areas of Project Coordination, Endpoint Client Computing Operations, and Business Analysis. Coordinate and communicate support requests and clarify priorities involving cross-functional technical staff and management in the following areas: Enterprise Endpoint Client computing administration and management, Virtual Desktop Infrastructure operations, patch management, software distribution and operating system deployment.

Plan and organize project or life-cycle activities for Infrastructure services. Perform business analysis and requirements gathering, as well as support level of effort (LOE) estimates.

**Job Description**:
What NAV CANADA offers you:

- Challenging, team-oriented work environment
- Competitive compensation and flexible benefits
- Defined benefit pension plan
- Opportunities for growth and development
- Flexible work arrangements
- Diverse and inclusive workforce

Key Accountabilities:

- Provides project coordination under the guidance of a Project Manager or Functional Manager for Infrastructure related initiatives. Initiatives can range from Change Requests to OPEX or CAPEX projects.
- Applies IM Project Management Framework and ensures Project Monitoring and Control tasks are scheduled.
- Coordinates project tasks on a behalf of a project manager, program manager or project sponsor
- Assists with the creation of or modifications to Project Approval, Amendment and proposal documentation.
- Provide SAFe Agile Scrum Facilitator management for the EndPoint Client Computing team.
- Organize SAFe Agile Sprint PI Planning for the EndPoint Client Computing team, assist with determining team priorities, team objectives, overseeing and ensuring team-based projects and tasks are completed on time, and relaying information to the team, management, and stakeholders.
- Provides updates to Project or Functional Managers.
- Consults with clients to clarify business requirements, analyzes capacity, prepares proposals, conducts feasibility studies and provides solutions to achieve timely and cost-effective results.
- Coordinates a regular review of requests to prioritize and schedule requests.
- Documents business and functional requirements for Infrastructure changes.

**Education**:

- Degree from a recognized university or community college with an acceptable specialization in computer, electrical engineering, systems engineering, computer science or information systems, or an equivalent combination of education and experience.
- PMP certification is an asset.
- Agile Scrum certification is an asset.

**Experience**:

- 3+ years of experience in the development of business requirements and functional and technical requirements for simple and complex systems.
- Experience developing test cases and performing all levels of testing.
- Experience working directly with vendors communicating issues, priorities and coordinating delivery of assets and services.
- Experience with IT frameworks and process including ITIL, Incident Management, Change Management, Quality Management, Project Management, Patch Management and Life-cycle processes and guidelines.
- Experience in SAFe Agile Framework, principles and processes.

Knowledge:

- In-depth knowledge of specific critical systems, operations and maintenance techniques and practices
- Knowledge of configuration management and process engineering techniques
- Knowledge of small, medium, and large-scale IT / IM solutions, infrastructure, tests, software development, software configuration management tools and methods.
- Knowledge of network communications, Information Security and protocols.
- Sound knowledge of resource and financial tracking tools.
- Knowledge of ITSM management tracking tools.
- In-depth knowledge of Project Management.
- Knowledge of SAFe Agile Framework, principles and processes.

Abilities:

- Possess IT knowledge and skills to be able to conduct a review of project artifacts, functional and non-functional requirements for assessing quality and adherence to Solution Life Cycle (SLC).
- Ability to collaborate with internal and external stakeholders.
- Ability to work under pressure and adapt to changing priorities.
- Ability to document, confirm scope, order dependencies and refine level of effort estimations for technical work items.

Personal Suitability:

- Effective interpersonal relationships including reliability, judgement and adaptability.
- Tact and diplomacy dealing with others.
- High degree of initiative, and timeliness in delivering lifecycle and project outcomes.
- Excellent oral and written communication skills.
- Customer service orientation and strong relationship skills.

Working conditions:

- Travel may be requi

  • Operations Coordinator, Remote Contract

    2 weeks ago

    Ottawa, ON, Canada Adecco Canada Full time

    Datacentre Operations Specialist Adecco is currently recruiting for a Datacentre Operations Specialist for a 1-year ON-SITE contract. This role is with our Crown corporation client in downtown Ottawa, ON. Deploy and install hardware into the client’s two local datacenters in the National Capital Region; Coordinate with Service Providers for non-local...

  • Lead, Infrastructure Services

    4 weeks ago

    Ottawa, Canada National Research Council Canada Full time

    Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization. We are looking for a Lead of Infrastructure Services to support our Real Property Planning and Management (RPPM) Branch in Ottawa, Ontario. The Lead Infrastructure Services would be someone who...

  • Legal Operations Specialist – Trademarks | Ottawa ON

    1 day ago

    Ottawa, Canada Payroll & Benefits Coordinator | Toronto ON Full time

    Our client is recruiting for a Specialist, Legal Operations with Trademark experience to join their Intellectual Property team. You will be a key member of a dynamic and innovative group of lawyers, clerks and legal support staff, providing the highest level of service to clients, while having the opportunity to cultivate your skills as part of our...

  • Health, Safety and Environment Coordinator

    4 weeks ago

    Ottawa, Canada Green Infrastructure Partners Inc. Full time

    **HSE Coordinator** **Ottawa, ON** **Our purpose** At Green Infrastructure Partners (GIP), our people are second to none. The work we do impacts lives. It impacts our schools and neighborhoods and shapes our communities and cities. We are one of Canada’s largest and fastest growing construction companies. Every day our people are designing, delivering,...

  • Operations Manager

    4 weeks ago

    Ottawa, ON, Canada Payroll & Benefits Coordinator | Toronto ON Full time

    Our client is recruiting for a Specialist, Legal Operations with Trademark experience to join their Intellectual Property team. You will be a key member of a dynamic and innovative group of lawyers, clerks and legal support staff, providing the highest level of service to clients, while having the opportunity to cultivate your skills as part of our...

  • DataCentre Operations Specialist

    2 weeks ago

    Ottawa, Canada CQ Search Group Ltd. Full time

    Our client in Ottawa has a 3 year contract opportunity for a DataCentre Specialist. • Deploy and install hardware into the two local datacenters in the National Capital Region. • Coordinate with Service Providers for non-local datacenters. • Under the direction of the Senior resources, troubleshoot hardware installation issues. • Respond to project...

  • DataCentre Operations Specialist

    3 days ago

    Ottawa, Canada CQ Search Group Ltd. Full time

    Our client in Ottawa has a 3 year contract opportunity for a DataCentre Specialist.• Deploy and install hardware into the two local datacenters in the National Capital Region.• Coordinate with Service Providers for non-local datacenters.• Under the direction of the Senior resources, troubleshoot hardware installation issues.• Respond to project and...

  • DataCentre Operations Specialist

    2 weeks ago

    Ottawa, Canada CQ Search Group Ltd. Full time

    Our client in Ottawa has a 3 year contract opportunity for a DataCentre Specialist. • Deploy and install hardware into the two local datacenters in the National Capital Region. • Coordinate with Service Providers for non-local datacenters. • Under the direction of the Senior resources, troubleshoot hardware installation issues. • Respond to project...

  • DataCentre Operations Specialist

    2 weeks ago

    Ottawa, Canada CQ Search Group Ltd. Full time

    Our client in Ottawa has a 3 year contract opportunity for a DataCentre Specialist. • Deploy and install hardware into the two local datacenters in the National Capital Region. • Coordinate with Service Providers for non-local datacenters. • Under the direction of the Senior resources, troubleshoot hardware installation issues. • Respond to...

  • DataCentre Operations Specialist

    2 weeks ago

    Ottawa, Canada CQ Search Group Ltd. Full time

    Our client in Ottawa has a 3 year contract opportunity for a DataCentre Specialist. • Deploy and install hardware into the two local datacenters in the National Capital Region. • Coordinate with Service Providers for non-local datacenters. • Under the direction of the Senior resources, troubleshoot hardware installation issues. • Respond to project...

  • DataCentre Operations Specialist

    3 days ago

    Ottawa, Canada CQ Search Group Ltd. Full time

    Our client in Ottawa has a 3 year contract opportunity for a DataCentre Specialist. • Deploy and install hardware into the two local datacenters in the National Capital Region. • Coordinate with Service Providers for non-local datacenters. • Under the direction of the Senior resources, troubleshoot hardware installation issues. • Respond to project...

  • DataCentre Operations Specialist

    4 days ago

    Ottawa, Canada CQ Search Group Ltd. Full time

    Our client in Ottawa has a 3 year contract opportunity for a DataCentre Specialist.• Deploy and install hardware into the two local datacenters in the National Capital Region.• Coordinate with Service Providers for non-local datacenters.• Under the direction of the Senior resources, troubleshoot hardware installation issues.• Respond to project and...

  • Legal Operations Specialist

    4 weeks ago

    Ottawa, ON, Canada Payroll & Benefits Coordinator | Toronto ON Full time

    Our client is recruiting for a Specialist, Legal Operations with Trademark experience to join their Intellectual Property team. You will be a key member of a dynamic and innovative group of lawyers, clerks and legal support staff, providing the highest level of service to clients, while having the opportunity to cultivate your skills as part of our...

  • Datacentre Operations Specialist

    2 weeks ago

    Ottawa, Canada MDOS Consulting Full time

    We are looking for a Datacentre Operations Specialist for the Bank of Canada with Security clearance of Secret. Required Qualifications & Skills: The Consultant should have the following qualifications and skills: • A minimum of five (5) years of demonstrated experience in installation and power-up (Rack & Stack) of servers, peripherals, and network...

  • Datacentre Operations Specialist

    2 weeks ago

    Ottawa, Canada MDOS Consulting Full time

    We are looking for a Datacentre Operations Specialist for the Bank of Canada with Security clearance of Secret. Required Qualifications & Skills: The Consultant should have the following qualifications and skills: • A minimum of five (5) years of demonstrated experience in installation and power-up (Rack & Stack) of servers, peripherals, and network...

  • Datacentre Operations Specialist

    2 weeks ago

    Ottawa, Canada MDOS Consulting Full time

    We are looking for a Datacentre Operations Specialist for the Bank of Canada with Security clearance of Secret. Required Qualifications & Skills: The Consultant should have the following qualifications and skills: • A minimum of five (5) years of demonstrated experience in installation and power-up (Rack & Stack) of servers, peripherals, and network...

  • Datacenter Operations Specialist

    6 days ago

    Ottawa, Canada Radiant Systems Inc Full time

    Job Title: Datacenter Operations SpecialistLocation: Ottawa, ON (On-Site)Duration: 1 year (Optional Extension: 2 years) JOB DESCRIPTION:The Consultant will be responsible for providing the following Services to the client:Under the direction of Assistant Director Evergreening and Data Centre ServicesDeploy and install hardware into the Clients’s two local...

  • Datacenter Operations Specialist

    4 days ago

    Ottawa, Canada Radiant Systems Inc Full time

    Job Title: Datacenter Operations Specialist Location: Ottawa, ON (On-Site) Duration: 1 year (Optional Extension: 2 years) JOB DESCRIPTION : The Consultant will be responsible for providing the following Services to the client: Under the direction of Assistant Director Evergreening and Data Centre Services Deploy and install hardware into the...

  • Datacenter Operations Specialist

    6 days ago

    Ottawa, Canada Radiant Systems Inc Full time

    Job Title: Datacenter Operations SpecialistLocation: Ottawa, ON (On-Site)Duration: 1 year (Optional Extension: 2 years) JOB DESCRIPTION:The Consultant will be responsible for providing the following Services to the client:Under the direction of Assistant Director Evergreening and Data Centre ServicesDeploy and install hardware into the Clients’s two local...

  • Project Manager

    7 days ago

    Ottawa, Canada Turner & Townsend Full time

    Company Description Do you want to be part of our successful Infrastructure team supporting top clients for **Turner & Townsend** in **Ottawa**? We are hiring an ambitious and forward thinking **Project Manager** to work in our growing team. At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our...