Manager of HR Operations and Continuous Improvement

2 weeks ago


Mississauga, Canada TJX Canada Full time

Jaymin discovered PERSPECTIVE working at TJX

With honesty and teamwork, Jaymin has emerged as a respected leader at TJX. We think that's the perfect environment for sharing fresh ideas Here you can find your voice - and your impact. We want you to keep exploring - different roles, cities and opportunities with us.

What you’ll discover

Eligible Associates can look forward to:

- State-of-the-art amenities at our eco-friendly Home Office. Take a tour HERE
- One-of-a-kind, inclusive culture
- Health benefits that take effect your first day
- Management Incentive and Stock Plans
- Retirement Savings Plan
- Dedicated training and on-the-job resources to enhance your development
- Four weeks' vacation with the option to buy an additional week through our Vacation Trade Program
- Merchandise discount for yourself and eligible family members at all TJX Canada stores
- Associate and Family Assistance Program to support healthy living

What you’ll do

It’s safe to say, there’s no shortage of variety in what we do. Here are some key accountabilities of the role:

- Accountable for development, optimization and enhancement of current and future TJXC HR initiatives and compliance requirements to support the long-term growth and evolution of the HR operating model.
- Create the strategic direction of continuous improvement programs, new technological advances, business analytics, process design and for advising, managing and directing complex HR projects and other process improvement initiatives in alignment with HR operating model and TJXC business objectives.
- Develop and execute comprehensive improvement, analytics, and compliance strategy for HR aligned with organizational goals.
- Implement HR initiatives and programs in collaboration with stakeholders, ensuring effective management.
- Establish reporting tools to leverage data analytics for measuring HR process effectiveness and identifying areas for enhancement.
- Collaborate with global stakeholders to create and utilize dashboards for HR information accessibility.
- Establish an HR Project Management Office (PMO) for standardized project management.
- Provide strategic guidance to HR leadership and oversee Business Process Documentation and Analytics within HR.
- Manage seamless delivery of HR-related projects, ensuring sustainable gains and smooth change management.
- Ensure compliance with legal requirements and audit standards in HR practices, including privacy and policy governance.
- Develop and mentor a diverse team, setting talent strategy and fostering continuous learning.
- Drive leadership and talent development efforts, promoting a culture of innovation and proactive problem-solving.

What you’ll need

To continue your career with us, we require the following:

- Minimum 7 years work-related experience, preferably with at least 2-3 years in a leadership role within a PMO environment
- Bachelor’s degree or post-secondary education in Human Resources, Business Administration or related program or equivalent; PMP certification is an asset
- Demonstrated proficiency in leading and managing multiple projects and programs, utilizing consistent project management methodology and governance.
- Experience with all aspects of process management including: analysis, design, testing, implementation and optimization (Lean Six Sigma, Agile) is considered an asset
- Strong critical thinking and analytical skills with an ability to effectively communicate project objectives to global and local stakeholders.
- Strong leadership emphasizing coaching, mentoring and active listening skills
- Effective team management and guidance for problem resolution and performance evaluation
- Advance proficiency in Microsoft Office products, Shared Services and HRIS systems

Posting details
- Application closing date: March 31 2024

Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different?

Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.



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