Office and Delivery Coordinator

3 weeks ago


Richmond, Canada Dang Good Productions Full time

Office & Delivery Coordinator

Dang Good Ice is looking for a summer delivery coordinator

Helping you stay cool seven days a week, Dang Good Ice is an ice delivery company that services the Lower Mainland and up the Sea to Sky. We supply and serve ice for restaurants, bars, nightclubs, community events, weddings, or private venues.

**What we offer**:

- $20-22 per hour
- Paid training and development
- A flexible job managing all orders (delivery & pick-ups)

**When you’d work**:

- Tuesday-Saturday 10 AM-6 PM (24 hours)

**What you’d do**:

- Answer all phone inquiries for ice and direct booth calls in a polite and friendly manner
- Handling incoming calls and online orders and preparing daily driver routes
- Logistic planning is required for the transportation and shipping of all deliveries
- Assist with inventory preparation and receiving third-party deliveries
- Manage driver logs as applicable and completed workbook daily
- Manage all purchase orders for inventory and supplies
- Manage all pick-up orders and on-site purchases
- Update social media and products on shopify website accordingly

**What you’d need**:

- **EXPERIENCE WITH SHOPIFY IS A BONUS**:

- **EXPERIENCE MANAGING A HIGH VOLUME OF PHONE CALLS**:

- 5 star customer service attitude
- Ability to manage multiple phone calls and customer inquiries
- Willingness to work all scheduled hours and required overtime, which may include additional weekends
- Must be at least 19 years of age
- Team player with a positive attitude and excellent communication skills
- Experience using excel and or google sheets
- Experience with Shopify or similar website management software
- Works well under little to no supervision
- Ability to follow a GPS or route sheets accurately
- Must be family with Greater Vancouver, driving routes and streets
- Experience in an administrative position, retail sales, or customer service position
- Provides customers with friendly interactions - both in person and over the phone

**Job Types**: Full-time, Fixed term contract, Seasonal
Contract length: 4 months

**Salary**: $20.00-$22.00 per hour

**Benefits**:

- Casual dress
- Company events
- On-site parking

Schedule:

- 8 hour shift
- Every Weekend

Supplemental pay types:

- Bonus pay
- Tips

Ability to commute/relocate:

- Richmond, BC V6V 2R3: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have experience managing a high volume of phone calls?
- Do you have experience using SHOPIFY or similar platform?

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 2 years (preferred)
- Administrative experience: 2 years (preferred)

Work Location: In person

Application deadline: 2023-04-21
Expected start date: 2023-05-01


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