Community Outreach Representative 2

4 weeks ago

Burnaby, Canada BC Hydro Full time

Powered by water... and by people like you

Providing clean electricity to 4 million customers takes a diverse workforce and that’s where you come
in. We need your talent to help us build major projects to meet growing demand. To help our
customers find clean energy solutions for their homes and businesses and to be ready to respond
during storms and outages to keep our system reliable.

Working for BC Hydro is meaningful. And now, the stakes have been raised as we work towards a
solution to climate change while safely providing clean, affordable electricity to our customers.

We offer a healthy work life balance, training opportunities and career progression. We're proud to be
ranked as one of B.C.'s Top Employers and one of Canada's Best Diversity Employers. Join us as we
build an even cleaner B.C.

**JOB DESCRIPTION**
**Duties**:

- Assists the Community Outreach Representative (COR) Work Leader with event coordination

by: setting and filling staffing schedules and providing on-site leadership during an event in the
absence of the Work Leader. Provides technical guidance and advice to incumbents in the COR 1
job assigned to an event by outlining and reviewing event expectations and key educational
messages for the venue prior to their assigned shifts and by providing feedback on a task-by-task
basis throughout the event.
- Identifies partnership opportunities and initiates working relationships with a variety of

community stakeholders in order to reach and educate more customers and to encourage
stakeholder participation in future BC Hydro events and initiatives.
- Establishes and maintains effective working relationships with key media/communications

contacts. Drafts media-related materials, such as press releases, social media posts, media
advisories, news stories and online articles. Approves communications materials such as event
and campaign posters created by incumbents in the COR 1 job to support event logistics.
- Acts as a media spokesperson and provides media coaching to a team of CORs on a regular

basis. Develops region-specific media plan and key messaging and prepares media advisories
and news stories. Creates presentations and reference materials for media, community groups,
customers, internal and external stakeholders, etc. Identifies and escalates media-related
problems as they arise to media relations staff.
- Monitors, checks and/or prepares expense claims and project expenses for managerial

approval; follows up to ensure costs remain within project limits; purchases promotional and other
items related events. Arranges travel and accommodation for self and team members.
- Performs some or all the duties of the COR 1 job.
- Performs minor duties related to the above duties that do not affect the rating of the job.

**Qualifications**:
***
- Diploma in Business Administration, Marketing, Communications, Human Resources, Social

Sciences or a related field of study.- One (1) year of marketing and/or customer service experience.
- Must possess a valid class five (5) driver's licence.

**ADDITIONAL INFORMATION**
***
**This position is affiliated with the Movement of United Professionals union (MoveUP/COPE).**
- There is one full-time temporary position expected to last approximately 12 months.
- This position is covered under MOU #74 of the Collective Agreement between MoveUP, Local

378 and BC Hydro.
- Responsible for planning and attending virtual and in-person events across the province on

behalf of BC Hydro, year-round, to educate British Columbians about topics including energy
efficiency, electrification, and electrical safety. Shares information about BC Hydro programs and
resources.
- This position includes virtual and in-person events. Applicants should be comfortable on-camera

and speaking with customers in-person.
- The position also includes planning and filming social media content for BC Hydro’s social

channels.
- Please note that frequent travel around B.C. is required as part of this role. Also, the normal

schedule is Wednesday through Sunday with shifts varying between morning and evening hours.
- A condition of employment for this job is that you maintain the following requirements in good

standing: Driver's License Type = Class 5
- Knowledge of a second language would be considered an asset.

We're always looking for exceptional people to bring new ideas, fresh thinking and the motivation
to help shape the electricity system in B.C. It's an exciting time to be a part of our team as we
invest in our system and prepare to meet the challenges of tomorrow.

Our values guide our work. Want to join us?

We are safe.
We are here for our customers.
We are one team.
We include everyone.

We act with integrity and respect.
We are forward thinking.

BC Hydro is an equal opportunity employer.

minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual
orientations and gender identities, and others with the skills and knowledge to produc

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