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Parts Representative/ Csr
4 weeks ago
**Responsibilities**:
- Provide exceptional customer service by assisting customers with their inquiries, concerns, and requests
- Process customer orders and ensure accurate and timely order fulfillment
- Maintain customer records and update information as needed
- Assist with cashiering duties, including handling cash transactions and processing payments
- Utilize Excel and other software programs to track and manage customer accounts
- Collaborate with sales team to meet sales goals and provide support in sales management
- Maintain a clean and organized work environment
**Qualifications**:
- Previous experience in a customer service role is preferred
- Strong organizational skills and attention to detail
- Proficient in Microsoft Office Suite, particularly Excel
- Ability to multitask and prioritize tasks effectively
- Knowledge of CMMS (Computerized Maintenance Management System) is a plus
- Familiarity with automotive repair industry is beneficial
**Salary**: $40,000.00-$120,000.00 per year
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Concord, ON: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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