![Inland Truck & Equipment](https://media.trabajo.org/img/noimg.jpg)
Service Manager
4 days ago
**DRIVE YOUR CAREER WITH INLAND**
- Inland Truck & Equipment is an industry leader in the heavy-duty truck & equipment sales, service and parts marketplace. As a rapidly growing company with over 1700 employees across 44 locations in North America, Inland offers exciting employment opportunities that can help you drive your futureThis position is located at our sales and service dealership in Prince George, BC.**THE OPPORTUNITY**
- The Service Manager - Equipment is a part of the dealership leadership team and will be responsible for running an efficient and profitable heavy equipment service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records. This position also ensures that the daily inventory of technicians’ time is consistently sold to service customers.**YOUR RESPONSIBILITIES**- Forecasts goals and objectives for the equipment department and strives to meet them.-
- Establishes and maintains good working relationships with customers to encourage repeat and referral business-
- Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys-
- Prepares and administers an annual operating budget for the service department.-
- Maintains open communications and good relationships with other department personnel - Parts, Body Shop, Sales, Administration, and Credit. Strives for harmony and teamwork within the department and with all other departments.-
- Maintains reporting systems required by general management-
- Reviews and initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations-
- Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality-
- Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.
- Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience and handles any customer issues promptly
- Ensures the safety of all employees by:- Maintains the company’s service vehicles by:- Ensuring that the vehicles are in good, safe running order
- Ensuring that regular maintenance service is performed on the equipment and that maintenance records are kept.**Supervisory Responsibilities**:
- Supervises the Equipment Technicians, Equipment Field Service Technicians and the Equipment Service Advisors
- Hiring, training, motivating and monitoring the performance of all service department staff
- Ensuring every employee has a thorough understanding of his or her duties and responsibilities;
- Monitoring service department employees' daily productivity reports and corresponding payroll records.**WHAT WE LOOK FOR**- High school diploma or general education degree (GED) essential
- Post-secondary diploma or trades certification in a related field preferred
- Heavy duty equipment technical knowledge
- Three years related experience and/or training
- Ability to read, analyze and interpret financial reports
- Strong leadership skills-
- Excellent customer relations skills
- Strong business ethics with a professional approach at all times
- Functions well with large volume and fast-paced work environment
- Valid Driver’s License
- Periodically lift up to 25 kgs or 50 lbs**CANADA BENEFITS PACKAGE**
- Our employees receive a generous benefits package including:- Extended Medical (including Vision)
- Dental
- Prescription benefits
- RRSP with employer matching program
- Long Term and Short Term Disability
- Life Insurance and Accidental Death and Dismemberment Insurance
- Paid Time Off
- On-going training opportunities
- Annual boot allowance
-
Isl 21r
3 weeks ago
Prince George, Canada BC Public Service Full timePosting Title- ISL 21R - Manager, System Services- Position Classification- Information Systems R21- Union- GEU- Work Options- Hybrid- Location- Prince George, BC V2N4P7 CA (Primary)- Salary Range- $67,728.87 - $77,012.22 annually- Close Date- 5/26/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Min of Trans...
-
Clk 12r
4 weeks ago
Prince George, Canada BC Public Service Full timePosting Title- CLK 12R - Customer Service Representative- Position Classification- Clerk R12- Union- GEU- Work Options- On-Site- Location- Prince George, BC V2N4P7 CA (Primary)- Salary Range- $52,803.18 - $59,607.79 annually- Close Date- 5/25/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Citizens'...
-
Cpo-ia 24r Supervisor, Service Delivery
4 weeks ago
Prince George, Canada BC Public Service Full timePosting Title- CPO-IA 24R Supervisor, Service Delivery- Position Classification- Community Prog Off-IA R24- Union- GEU- Work Options- Hybrid- Location- Prince George, BC V2N4P7 CA (Primary)- Salary Range- $73,855.42 - $84,134.34 annually- Close Date- 4/27/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service ->...
-
Cpo-ia 24r Supervisor, Service Delivery
2 weeks ago
Prince George, British Columbia, Canada BC Public Service Full timePosting Title- CPO-IA 24R Supervisor, Service Delivery- Position Classification- Community Prog Off-IA R24- Union- GEU- Work Options- Hybrid- Location- Prince George, BC V2N4P7 CA (Primary)- Salary Range- $73, $84,134.34 annually- Close Date- 4/27/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Social Dev &...
-
Service Manager
2 months ago
Prince George, Canada PrairieCoast equipment Full timeNoteworthy Awards: One of Canada’s Best Managed Companies™ each year since One of Canada's Top Small & Medium Employers™ , , and Recognition by John Deere as a top performing dealer in North America We Offer: A competitive compensation package with performance-based bonuses Extended health benefits including prescription, dental and vision...
-
Service Manager
4 weeks ago
Prince George, Canada PrairieCoast equipment Full timeNoteworthy Awards: One of Canada’s Best Managed Companies™ each year since One of Canada's Top Small & Medium Employers™ , , and Recognition by John Deere as a top performing dealer in North America We Offer: A competitive compensation package with performance-based bonuses Extended health benefits including prescription, dental and vision...
-
Manager, Service Management
2 weeks ago
Prince George, British Columbia, Canada Geotech Drilling Full timeGeotech Drilling is a dynamic international drilling company headquartered in Prince George, with offices in Vernon, Delta, and Grande Prairie. Our strategy is to grow our company by developing our pipeline of high-quality advanced-stage projects. We are one of Canada's largest geotechnical, environmental and exploration drilling companies, with a fleet of...
-
Manager of Financial Services
2 weeks ago
Prince George, British Columbia, Canada Regional District of Fraser-Fort George Full timeManager of Financial Services (Permanent, Full-time)NATURE OF POSITION: The Manager of Financial Services coordinates, organizes, leads, and directs a wide range of services, programs, and projects in the area of Financial Services for both the Regional District and Regional Hospital District. The Manager works closely withother managers and staff to provide...
-
Manager of Financial Services
2 weeks ago
Prince George, British Columbia, Canada Regional District of Fraser-Fort George Full timeManager of Financial Services (Permanent, Full-time)NATURE OF POSITION: The Manager of Financial Services coordinates, organizes, leads, and directs a wide range of services, programs, and projects in the area of Financial Services for both the Regional District and Regional Hospital District. The Manager works closely withother managers and staff to...
-
Manager of Financial Services
2 weeks ago
Prince George, British Columbia, Canada Regional District of Fraser-Fort George Full timeManager of Financial Services(Permanent, Full-time)NATURE OF POSITION:The Manager of Financial Services coordinates, organizes, leads, and directs a wide range of services, programs, and projects in the area of Financial Services for both the Regional District and Regional Hospital District. The Manager works closely with other managers and staff to provide...
-
Service Manager
4 weeks ago
Prince George, Canada The Canadian Brewhouse Full timeOur Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to enhance and preserve the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude! **What roles are we looking to fill?** - Service Manager **Responsibilities**: - Handle...
-
Retail Manager, Services
3 days ago
Prince George, Canada Staples Canada Full time: 1257532 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If...
-
Professional Services Manager
2 weeks ago
Prince George, Canada Everguard Fire and Safety Everguard Incendie et Sécurité Full timeWork Term: Permanent - Work Language: English - Hours: 40 to 50 hours per week - Education: Other trades certificate or diploma - Experience: 3 years to less than 5 years - Fire protection, other - Building/construction site management/manager - Building construction technology - or equivalent experience **Work setting**: - Willing to relocate **Tasks**: -...
-
Manager, Retail Services
4 weeks ago
Prince George, British Columbia, Canada University of Northern British Columbia Full timePosting #24-088EMManager, Retail ServicesBusiness ServicesTerm, Full-time (18 Months)PurposeReporting to the Acting Director, Business Services, this position provides strategic leadership and direct supervision of staff and contractors within the Retail Services units (Bookstore and Copy Services). The position operates in a complex fluid environment where...
-
Manager, Retail Services
1 month ago
Prince George, British Columbia, Canada University of Northern British Columbia Full timePosting #24-088EMManager, Retail ServicesBusiness ServicesTerm, Full-time (18 Months)PurposeReporting to the Acting Director, Business Services, this position provides strategic leadership and direct supervision of staff and contractors within the Retail Services units (Bookstore and Copy Services). The position operates in a complex fluid environment where...
-
Service Delivery Manager
3 weeks ago
Prince George, Canada Allied Universal® Full timeService Delivery Manager - YXS **Overview**: We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold...
-
Sto-re 24r
4 weeks ago
Prince George, Canada BC Public Service Full timePosting Title- STO-RE 24R - Environmental Emergency Response Officer- Position Classification- Scientific/Tech Off R24 - Res- Union- GEU- Location- Prince George, BC V2N4P7 CA (Primary)- Salary Range- $69,185.43 - $78,814.47 annually- Close Date- 2/7/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Env &...
-
Ast Mg 15r
2 weeks ago
Prince George, British Columbia, Canada BC Public Service Full timePosting Title- AST MG 15R - Assistant Store Manager, Cannabis Operations- Position Classification- Assistant Manager R15- Union- GEU- Work Options- Location- Prince George, BC V2N4P7 CA (Primary)- Salary Range- $57, $64,805.30 per annum- Close Date- 8/17/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Liquor...
-
Fo 18r
4 weeks ago
Prince George, Canada BC Public Service Full timePosting Title- FO 18R - Regional Financial Officer- Position Classification- Financial Officer R18- Union- GEU- Location- Prince George, BC V2N4P7 CA (Primary)- Salary Range- $58,319.24 - $66,096.20 annually- Close Date- 2/9/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Min of Trans & Infrastructure-...
-
Admn o 18r
4 weeks ago
Prince George, Canada BC Public Service Full timePosting Title- ADMN O 18R - Partnerships Coordinator- Position Classification- Administrative Officer R18- Union- GEU- Location- Prince George, BC V2N4P7 CA (Primary)- Salary Range- $58,319.24 - $66,096.20 annually- Close Date- 1/5/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Public Safety & Sol General-...