Food Service Operations Manager

1 week ago


Prince George, British Columbia, Canada Disability Solutions Full time
Career Opportunity

We are seeking a talented Food Service Operations Manager to join our team at Dexterra Group. As a Catering Experience Coordinator, you will be responsible for overseeing all aspects of catering operations, ensuring the delivery of high-quality service and exceptional customer experiences.

The estimated annual salary for this role is $75,000 - $85,000 based on industry standards and location. This figure may vary depending on factors such as experience, qualifications, and performance.

About the Role

This is a full-time position that involves planning, coordinating, and executing catering events, managing staff, and maintaining client relationships. Key responsibilities include:

  • Event Planning and Coordination: Consult with clients to understand their catering needs and preferences, develop and present catering proposals, and coordinate event logistics.
  • Menu Development and Execution: Work with chefs and culinary staff to create and update catering menus, ensure timely preparation and delivery of food and beverages, and maintain high standards of food quality, presentation, and safety.
  • Staff Management: Recruit, train, and supervise catering staff, create staff schedules, and assign duties for each event.
  • Client Relations: Build and maintain strong relationships with clients, handle client inquiries, complaints, and feedback professionally and promptly.
Requirements

To be successful in this role, you will need:

  • Five years of recent related experience in the food service industry or an equivalent combination of education, training, and experience.
  • ServeSafe and/or FoodSafe certification with thorough knowledge of health and safety regulations.
  • Superior communication skills in verbal and written English.
  • Able to effectively handle employee, customer, and client concerns while adhering to confidentiality policies.
  • Highly organized with a strong focus on quality.
Benefits

Dexterra Group offers a very competitive compensation package, advancement opportunities, and a chance to be #1 on day 1 by joining an industry leader. We are an equal opportunity employer committed to diversity and inclusion.



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