Platform Solution Achitect

3 days ago

Toronto, Canada TD Bank Full time

**Work Location**:
Toronto, Ontario, Canada

**Hours**:
37.5

**Line of Business**:
Enterprise Enabling Functions, Technology Solutions

**Pay Details**:
$91,200 - $136,800 CAD

The ServiceNow Platform Solution Architect for Data Management will be responsible for building, developing, designing, and implementing enterprise data sets and ensuring all new implementations and integrations do not detriment the performance of the system. This role is responsible for data strategy, integration and mapping across ServiceNow capabilities, and will be a key point of contact across Technology Services for common data elements and planning and will be accountable for implementation of Common Service Data Model within the platform.
- Accountable for governing common data element usage across all platform capabilities (ie Change, Incident, Problem, 200+ Requests, CMDB, SecOps etc etc) and integrating solutions
- Work with Solution Architecture to leverage ServiceNow capabilities in supporting NEW Organizational Hierarchy (ie CSDM, APM)
- Platform Service Owner for Common Service Data Model capability, be a key Enterprise SME for Application Portfolio Management
- Accountable for all ServiceNow integrations, ensuring no impacts from increased changes on the platform (user licenses, product licenses, storage requirements etc.)
- Map out ServiceNow platform data dependencies for all processes and platform data models to ensure no upstream or downstream data impacts to the ServiceNow platform
- Review all new product and process introductions against the known data models to ensure alignment to existing data models or define new ones.
- Reduce data cost while improving data quality by working with the process owners to drive improvements
- Develop and maintain data retention policies ensuring execution of the same.
- Oversee data acquisition, analysis process, help boost data analytics delivery efficiency and quality.

**Job Requirements**
- Undergraduate Degree or Technical Certificate.
- ServiceNow CSA certification is required, CTA designation is preferred
- 10+ years technical experience.
- Advanced knowledge of business, standards, infrastructure, architecture and technology from a design/support/ solutions perspective.
- Primary matter expertise in multiple areas, strength in consulting on all aspects of research, data analysis, design, hardware/software support, development, testing.
- Readiness to work independently in a senior and lead role on a diverse range of tasks and coach others effectively.
- Dedicated mindset for introducing standards and best practices that ensure data is accurate, complete, current, understandable, and accessible.
- Fresh, innovative thinking when it comes to building data management capabilities, leverage as a competitive advantage.
- Ensuring the integrity of data backup and storage systems

Hybrid = 2 days a week in office

LI-Tech

**Who We Are**:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing - and so will you.

**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

**Additional Information**:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

**Colleague Development**
If you’re interested in a specific career path or are lookin

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