Night Auditor/front Desk Agent
2 months ago
**Job Overview**
**Responsibilities**:
- Greet guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and direct them appropriately
- Assist guests with inquiries and provide information about hotel services
- Handle guest requests promptly and courteously
- Process payments accurately
- Maintain a clean and organized front desk area
- Run the audit
**Qualifications**:
- Experience in hospitality or front desk operations is preferred
- Bilingual or multilingual abilities are a plus
- Proficient in using phone systems and other office equipment
- Strong customer service skills with a focus on guest satisfaction
- Knowledge of hotel operations and guest services
- Excellent communication and interpersonal skills
- Ability to maintain professionalism under pressure
Pay: From $17.70 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Extended health care
- On-site parking
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
- Night shift
- Weekends as needed
**Experience**:
- Guest services: 1 year (preferred)
- Hotel experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
Expected start date: 2024-09-30
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