Customer Support Specialist

2 weeks ago


Richmond, Canada Signalchem Biotech Inc. Full time

Responsibilities:

- Support the sales team by directing new customers to sales executives, and facilitating the sales process.
- Collaborate with the technical support team to provide superior customer experiences.
- Accurately and efficiently process customer POs and credit card payments.
- Provide customers with accurate lead times and inventory reports.
- Maintain accurate records of customer interactions using HubSpot.

Minimum requirements
- BSc. degree in Biology, Molecular Immunology, Biochemistry, or related Biological Science.
- 1-2 years of customer support experience is an asset.
- Familiarity with CRM programs (Salesforce or HubSpot).
- Strong organizational and time management skills required.
- Ability to work well in a fast-paced team-based environment.
- Excellent communication skills both oral and written.
- Demonstrated ability to adapt quickly to change.

Pay: $42,500.00-$47,500.00 per year

**Benefits**:

- Extended health care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person



  • Richmond Hill, Canada TP-LINK CANADA INC. Full time

    Job Title**:Technical Support Specialist (Bilingual)** Location**:Richmond Hill, Ontario** Employment Type**:Full-Time, Permanent** We are looking for a highly motivated **Bilingual** **Technical Support Specialist** to join our talented team. The Bilingual Technical Support Specialist is responsible to provide technical support and service for both...

  • IT Support Specialist

    4 weeks ago


    Richmond, Canada PressReader Full time

    **IT Support Specialist** PressReader is a rapidly growing technology company that partners with the world’s leading publishers to deliver content to millions of users in over 160 countries. Our progressive approach to digital distribution has allowed publishers such as _The Washington Post_, _The Guardian_, _Newsweek_, _Rolling Stone_, _The Globe and...


  • Richmond, Canada Applied Biological Materials Inc Full time

    **Responsibilities** will include, but not limited to: - Handle and manage customer inquiries and orders while ensuring high quality and timely expedition of customer requests - Provide experimental guidance and product support to assist customers with resolving technical issues - Generate price quotations for customized biotech services and products -...


  • Richmond, Canada Applied Biological Materials Inc Full time

    **Responsibilities** will include, but not limited to: - Handle and manage customer inquiries and orders while ensuring high quality and timely expedition of customer requests - Provide experimental guidance and product support to assist customers with resolving technical issues - Generate price quotations for customized biotech services and products -...


  • Richmond Hill, Canada TP-LINK CANADA INC. Full time

    Job Title**:Technical Support Specialist (Bilingual)** Location**:Richmond Hill, Ontario** Employment Type**:Full-Time, Permanent** We are looking for a highly motivated **Bilingual** **Technical Support Specialist** to join our talented team. The Bilingual Technical Support Specialist is responsible to provide technical support and service for both...


  • Richmond Hill, Canada Liteline Corporation Full time

    Are you looking to grow your career with a dynamic sales team? Do you have a passion for problem-solving and creative thinking? Liteline needs someone like you! With 40 years of dedicated Customer Service behind us, we are expanding our Customer Service Team and are looking for enthusiastic, thoughtful, problem solvers to propel us into the future. If you...


  • Richmond Hill, Canada TP-LINK CANADA INC. Full time

    Job Title**:Technical Support Specialist (Bilingual)** Location**:Richmond Hill, Ontario** Employment Type**:Full-Time, Permanent** We are looking for a highly motivated **Bilingual** **Technical Support Specialist** to join our talented team. The Bilingual Technical Support Specialist is responsible to provide technical support and service for both...

  • Technical Support

    2 weeks ago


    Richmond, Canada Applied Biological Materials Inc Full time

    **Responsibilities** will include, but not limited to: - Handle and manage customer inquiries and orders while ensuring high quality and timely expedition of customer requests - Provide experimental guidance and product support to assist customers with resolving technical issues - Generate price quotations for customized biotech services and products -...


  • Richmond Hill, Canada Open Text Corporation Full time

    **Technical Support Specialist**: - Req id: 40031- Richmond Hill, ON, CA**OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world,...


  • Richmond Hill, Canada Veridos Canada Ltd. Full time

    We make identities more secure every day. Technical Support Specialist **Location**:Richmond Hill**Stellen-ID**:24000**Business Sector**:Veridos Canada Ltd.Veridos handles innovative, large-scale projects every day. Whether it’s transferring 40,000 handwritten pages to a centralized population register, establishing a nationwide IT and data capture...


  • Richmond Hill, Canada Hunter National Recruitment Full time

    _**Bilingual (ENG/FR) Customer Service Specialist**_ - **Onsite/Hybrid**: - **Monday to Friday 8 am to 5 pm**: - **Permanent Full Time**: - **Benfits, 3 weeks vacation** **Responsibilities include** - Answering inboud calls ( individually approx 10 per day) - Collaborate internally & externally with various stakeholders to ensure all required information...


  • Richmond, Canada Sodexo Full time

    Returning UsersLog Back InUnit DescriptionAre you seeking a rewarding and challenging careerthat allows you to make a difference?Sodexo Energy & Resource is seeking a qualified Operations Support Specialist to join our Richmond, CA team. The successful candidate will handle: Maximo Work Order Management (Customer Requests)Facility Walks Control of Work...


  • Richmond, Canada Sodexo Full time

    Returning UsersLog Back InUnit DescriptionAre you seeking a rewarding and challenging careerthat allows you to make a difference?Sodexo Energy & Resource is seeking a qualified Operations Support Specialist to join our Richmond, CA team. The successful candidate will handle: Maximo Work Order Management (Customer Requests)Facility Walks Control of Work...


  • Richmond, Canada Sodexo Full time

    Returning UsersLog Back InUnit DescriptionAre you seeking a rewarding and challenging careerthat allows you to make a difference?Sodexo Energy & Resource is seeking a qualified Operations Support Specialist to join our Richmond, CA team. The successful candidate will handle: Maximo Work Order Management (Customer Requests)Facility Walks Control of Work...


  • Richmond, Canada bioLytical Full time

    **bioLytical** is hiring a committed, knowledgeable Customer Support Associate to conduct investigations for performance related customers complaints. Reporting to the Manager, Technical Support the Associate is responsible for providing customer service and product support to the customer. This role requires the ability to analyze complex technical and...


  • Richmond Hill, Canada Onico Solutions Full time

    NOC Network Operations Support SpecialistThe NOC Network Operations Support Specialist is responsible for all aspects of support functions which includes a combination of field maintenance/customer support and activities with a NOC (Network Operations Center) on a 24/7 basis.QualificationsEducation• 2 years technology diploma in a telecommunications or...


  • Richmond Hill, Canada Onico Solutions Full time

    NOC Network Operations Support SpecialistThe NOC Network Operations Support Specialist is responsible for all aspects of support functions which includes a combination of field maintenance/customer support and activities with a NOC (Network Operations Center) on a 24/7 basis.QualificationsEducation• 2 years technology diploma in a telecommunications or...


  • Richmond Hill, Canada Onico Solutions Full time

    NOC Network Operations Support SpecialistThe NOC Network Operations Support Specialist is responsible for all aspects of support functions which includes a combination of field maintenance/customer support and activities with a NOC (Network Operations Center) on a 24/7 basis.QualificationsEducation• 2 years technology diploma in a telecommunications or...


  • Richmond, Canada Rize Bikes Full time

    Rize Bikes is seeking an experienced Customer Services and Sales Representative to join our growing team. Based in Vancouver, Canada, Rize Bikes is an established e-bike company specializing in high end premium e-bikes for both Canada and United States. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the...


  • Richmond Hill, Canada Giesecke+Devrient Full time

    Job Summary We are seeking a Technical Support Specialist to join our team. In this position, you will be responsible for servicing and operating our Identification Solutions for government customers and regional authorities. This is a remote position with travel to client locations within North-, South- America and Caribbean, and based within...