Intake Coordinator We Are Indigenous: Big

3 weeks ago


Victoria, Canada CMHA BC Full time

**ABOUT THE PROGRAM**:
The Canadian Mental Health Association (CMHA) BC Division recently launched the We Are Indigenous: Big Worries/Fears, Parent/Caregiver Support Program to meet the needs of Indigenous families across BC, whose children aged 3-12 years are struggling with the experience of the Big Worries/Fears, or what the Western worldview calls anxiety. The program and content are grounded in Indigenous perspectives and the program materials were developed through the leadership and guidance of the Indigenous Advisory group, Caring in All Directions. The program content and materials were created by Indigenous writers/clinicians, and an Indigenous-owned video production company. Using some of the structure from the CPTK-A program, the We Are Indigenous: Big Worries/Fears, Parent/Caregiver program was developed by centering our First Nations, Metis, and Inuit worldviews and perspectives on Wellness and Healing within the historical and present, lived experience of Indigenous families living in BC. Learn more about the program at bigworriesstrongspirit.ca

**ABOUT THE JOB**:
Reporting to the We Are Indigenous Program Leader, the Intake Coordinator position acts as one of the first official contacts for the program Parent/Caregivers, assesses program eligibility based on standardized screening and other information respecting Indigenous worldviews, and helps Parent/Caregivers find additional resources where needed. The Intake Coordinator conducts and coordinates intake and exit processes with Parent/Caregivers who register with the program. This position also contributes to program monitoring and support, including data collection and data entry. The Intake Coordinator liaises with family physicians, nurse practitioners, Aboriginal/Child and Youth Mental Health clinicians, teachers, school counsellors, early childhood educators, or other service providers as needed.

**Foundations**
- First Nations, Metis, and Inuit original Wellness and Balance
- Response-Based Practice vs. Effects based ideas.
- Collaborative and Solution Focused

**Values**
- Respects the knowledge sovereignty of First Nations, Métis, and Inuit cultures.
- First Nations, Métis, and Inuit originally come from Wellness.
- Centering Indigenous circular and cyclical understandings of Wellness.
- Upholds Indigenous wholistic values of interconnectedness - working communally with the land and All Our Relations.
- Commitment to following Indigenous and western evidence-based support practices.
- Commitment to work with families where they are at upholding their Dignity and Strong-Spiritedness with localized community-based approaches.
- Ability to practice from a supportive, decolonial, inclusive, and flexible foundation.
- Understand the significance of using a social justice lens when working with Indigenous families who are experiencing challenging circumstances.
- Ability to come from a creative perspective that is Dignity and Culturally centered.
- Ongoing learning circles with a team of Indigenous and Allied colleagues is important.
- Meet the diverse needs of Parents/Caregivers by working flexible hours that include evenings and/or weekends.

**DUTIES AND RESPONSIBILITIES**:
Some of the key duties and responsibilities are as follows:

- Assesses appropriateness/eligibility of referrals.
- Willingness to learn about Indigenous practice guidelines.
- Ensures that Parent/Caregivers, and referral agents are served in a timely manner according to program protocols and policies.
- Ensures seamless intake processes for Parent/Caregivers through registration, screening and works in collaboration with the Program Leader on coach assignments.
- Connects clients to CMHA Resources or other service providers as needed.
- Consults with supervisors when client safety concerns arise.
- Creates regular reports and contributes to monitoring processes and timelines related to intake.
- Applies the Agency’s Diversity Lens and Framework for Support in all assignments associated with this role.
- Follows legislation, policies, and local First Nations, Metis, and Inuit guidelines that support program delivery, such as:
o Truth and Reconciliation Commission/94 Calls To Action

o Jordan’s Principle

o Federal Act Section 92 - part vi, Constitution Act 1867

o Freedom of Information and Protection of Privacy Act, BC (FIPPA/FOIPA)

o BC Child, Family, and Community Service Act

o United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP)

o BC Aboriginal Policy and Practice Framework (APPF)
- Maintains accurate records and documentation.
- Participates in periodic community-based health fairs and events including Indigenous and CMHA/other mental health events and fairs.
- Engages in regular team processes including regular clinical supervision.
- Participates in training programs that will support the above-mentioned coach strengths and knowledges.
- Performs additional duties as required.

**ABOUT YOU**:
**Education**:

- Bachelor’s degre


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