Supervisor, Data Services

7 months ago


Hamilton, Canada City of Hamilton Full time

**About the City of Hamilton**

**Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason**

**JOB POSTING**

JOB ID #: 21483

Supervisor Data Services - Spatial Solutions
Corporate Services
Information Technology
Hamilton Public Library

NUMBER OF VACANCIES: 1

UNION/NON-UNION: Non Union Mgmt Professional

HOURS Of WORK: 35.00 per week
- GRADE: 7
- SALARY/HOUR: $58.254 - $72.818 per hour- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.

STATUS/LENGTH: Full-Time Regular

Job Description ID #: 14423

SUMMARY OF DUTIES

GENERAL DUTIES

The Supervisor provides leadership and day to day management of the work and performance of a team of GIS/Spatial and Data analyst staff that deploy corporate and departmental solutions to the City of Hamilton and its public constituents. The Supervisor is responsible for delivery of services for the City’s Enterprise Geospatial Roadmap.

The Supervisor leads Information Technology programs and initiatives that span City of Hamilton departments and impacts multiple technical environments. This requires advanced knowledge and insight in multiple municipal, business, and/or technology areas (GIS, Spatial Data, Web Applications), business process re-engineering and project management. The Supervisor may be assigned to one or more projects as a steering committee member, project team member and/or a project lead.

The Supervisor performs the industry analysis necessary to select processes and tools that determine the corporate direction for Spatial and Data Management/Technology for a 1-5 year period and identifies opportunities for corporate and departmental efficiencies and improvements through business process re-engineering.

The Supervisor is responsible for the development and maintenance of the 3-5 year corporate Geospatial Strategy and supporting plan.

The Supervisor is responsible for implementing and sustaining policies, processes and procedures to ensure the health, security and effective use of Open Data, enterprise data management and supporting technology.

The Supervisor performs the role of Customer Relationship Manager (CRM). As the IT liaison to assigned City departments the CRM leverages IT processes to assist departments with the acquisition of IT resources to meet business needs.

The Supervisor evaluates and manages the performance of internal staff and external consultants, including daily operational supervision, resource scheduling, skills development, performance improvement and disciplinary actions.

Assists in the development and attainment of the IT division’s strategy, goals and business plan.

Reviews and approves the design, development and execution of system test plans, implementation plans and post-implementation reviews in collaboration with the other Information Technology sections.

Leads and/or collaborates in the planning, scheduling and acquisition of IT technology; prepares Requests for Proposals and evaluates bids.

Collaborates with IT resources throughout the division to identify best-fit technology solutions that address the requirements of city departments.

Contributes to, and assists the Manager in, the preparation of annual divisional training plans (technical and soft skills) and budget plans and recommends future budget appropriations.

May be required to provide on call support to users.

May be assigned to an initiative or project requiring the individual to take direction from other IT Managers.

Responsible for researching and recognizing opportunities for continuous improvement and business process re-engineering with respect to the strategies and technologies that directly relate to the management and delivery of information services.

Creates reports for various Committees and Council.

Acts on behalf of Manager, Data Services in their absence as required.

Ensures that employees are provided with and use the appropriate equipment, material and/or procedures required to perform their assigned duties. Ensures that all employees perform work in accordance with applicable health and safety legislation and all City of Hamilton corporate and departmental policies and procedures. Ensures that appropriate action is recommended for those employees who do not work in compliance with legislation, policies or procedures.

Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental polici


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