Financial Customer Service Representative

7 months ago


North York, Canada QuestEnterprise Inc. Full time

Durée de l'emploi: Permanent
- Langue de travail: Bilingue
- Heures de travail: 40 hours per week
- Education:

- Expérience:
**Education**:

- Bachelor's degree
**Work setting**:

- Financial management/services
- Contact centre
**Tasks**:

- Promote financial products and services
- Store, update and retrieve financial data
- Answer enquiries and resolve problems or discrepancies concerning customers' accounts
- Process received information required to open accounts and savings plans and purchasing bonds
- Answer clients' inquiries and provide information
**Type of experience**:

- Call centre
**Security and safety**:

- Credit check
- Criminal record check
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Repetitive tasks
- Tight deadlines
- Work under pressure
**Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Time management
- Ability to multitask
- Quick learner
**Experience**:

- 1 to less than 7 months
**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Financial benefits**:

- Bonus
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
**Long term benefits**:

- Long-term care insurance
- Maternity and parental benefits
**Other benefits**:

- Learning/training paid by employer
- On-site amenities
- On-site recreation and activities
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
- Wellness program



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