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Bilingual Customer Service Representative

4 weeks ago

North York, Canada Fiallo Holdings Full time

**About Us**

At Fiallo Holdings Corporation, we are more than just a financial institution; we are a dynamic and growing small business dedicated to enhancing the financial well-being of our local community. With multiple locations across North York, Toronto, we are passionate about helping others and value your contributions.

**Job Opportunity: Bilingual Customer Service Representative**

Are you fluent in both English and Spanish? Do you thrive in a fast-paced environment and excel in customer service? If so, we have the perfect opportunity for you

**What You'll Do**

As a Bilingual Customer Service Representative, you will:

- Handle cash transactions with precision and care.
- Assist with the efficient opening and closing of our branch.
- Provide accurate information about our financial products and services.
- Enter data accurately using various platforms and POS systems.
- Promote our range of store products and services.
- Balance daily cash and debit/credit transactions.
- Maintain a welcoming store environment.
- Complete necessary paperwork with attention to detail.
- Assist customers with their financial needs and ensure their satisfaction.

**Qualifications**

To succeed in this role, you'll need:

- A College Diploma or equivalent work experience.
- Excellent communication skills in English and Spanish.
- Strong computer skills and Microsoft Excel proficiency.
- Exceptional problem-solving abilities and multitasking skills.
- A team-player attitude with energy and enthusiasm.

**What We Offer**

We value your growth and well-being. Enjoy benefits such as:

- Business-casual dress code.
- Engaging company events.
- Dental and extended health care benefits (after probation).
- A fully paid Birthday Day Off.

**Job Types**: Full-time, Permanent

Pay: $17.50-$18.50 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Vision care

Schedule:

- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

Application deadline: 2024-11-30
Expected start date: 2024-12-05