Customer Service Representative

3 weeks ago

North York, Canada Easy Links Financial Inc Full time

**What Easy Links Financial Inc. can do for you**:
At Easy Links Financial Inc., you will find a wealth of experience in a rewarding company who is dedicated to acknowledging a resilient and hardworking team with:

- We contribute to our employees professional growth by paying for licencing fees across Canada, professional exams, and continuing education credits annually.
- Competitive salary.
- We encourage you to take your yearly 15 days’ vacation to focus on your health and well-being.
- Paid lunch Breaks.
- Performance bonuses 3x/year.
- Enjoy 11 paid holidays by the company.
- Special surprise on your Birthday, it’s your day.
- Health First - our health insurance plan is designed to prioritize your well-being.
- Company outings - we value coming together for enjoyable activities outside of work.
- Option of hybrid work model after 3 months’ probation period.

In the Customer Service Representative position, you will start to walk through your career path, receiving help from our skilled team every step of the way. We have a robust training program that will grow your knowledge and skills. All you need to have is the desire to grow, embrace, deliver and take care of our clients and the team. You must be very eager to obtain your HLLQP **(Accident &** **Sickness only)** license to become a certified insurance professional.

**What will you be doing?**
- Conduct various administrative functions, including but not limited to, data entry, preparing mail, verbal / written correspondence to clients, brokers and other business contacts
- Maintain current knowledge of clients’ accounts by reviewing daily online activity and applicable reports
- Maintain clients’ files (using Outlook and Dynamics 365) using excellent typing skills - at least 40 WPM
- _**Requirement to obtain the Accident and Sickness Licence within 3 months of start date**_

**Company Profile**:
At Easy Links Financial Inc. we believe that _**you don’t build a business, you build people and the people build the business**_. This is just one of the reasons why our insurance brokerage is experiencing major growth and is looking for _**passionate team players to start full-time immediately**_. We are committed to secure a marketplace for health insurance products and services for Canadian Travellers, Visitors to Canada, Students, Foreign Workers, new Immigrants to Canada and Canadians seeking extended health benefits to supplement government health plans. We work with all the major Canadian insurance companies (**Manulife, Blue Cross, Allianz, TuGo, 21st Century, GMS, AwayCare **and **Destination Travel Group Inc.**) to offer a 24/7 one-stop source for information, quotes and the purchase of travel, visitors’, and extended health insurance for individuals and groups.

**Check Us Out**:
**We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.**

**Job Types**: Full-time, Permanent

Pay: $55,000.00-$85,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- Vision care
- Wellness program

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (required)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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