Account Executive

3 months ago

Toronto, Canada Ritual Full time

Ritual delivers more than just an avenue to skip the line - we serve up a true community experience, helping you connect with your social circle and local businesses via seamless technology, all built around what humans love most - food. Since day one, our mission here at Ritual has been to help restaurants thrive.

The Account Executive is responsible for new business development via virtual prospecting, selling, and closing new merchant partners for the assigned territory. This role is responsible for achieving (and surpassing) weekly & quarterly sales targets with uncapped commission, and high upside potential.

**As an Account Executive you will**:

- Own the sales cycle from start to finish. You will work with new merchants closely from initial contact to closing. This includes prospecting and qualifying net-new merchants, outreach, pitching, and getting to a yes
- Pitch merchants through phone and video call demos; adapt communication styles dependent on the merchant's sophistication and specific needs.
- Deliver exceptional and consistent customer service to all merchants.
- Building loyal and strong relationships at a local level.
- Be accountable for achieving and reporting on daily, weekly and monthly KPIs.
- Collaborating with Operations and Growth teams.

**We’re looking for an Account Executive that has**:

- 2+ years of sales experience (previous sales role required)
- Hustle: Take ownership of Ritual’s growth and do whatever it takes to get the job done.
- Is self-driven**:You have superior organizational skills; integrity and great follow through on tasks, even when multitasking. You don’t get overwhelmed easily.
- Is a high achiever: Drive and execution are core to our sales execution. You should be able to point to multiple examples from the past which clearly demonstrate how you overcame obstacles to deliver against sales targets.
- Are authentic and genuine: Can we throw you in any conversation and you’d thrive? We work with a range of cafes, restaurants and QSRs. You should be able to kick around any conversation and make others feel comfortable.
- Hybrid working environment, 3+ days in office

**Bonus points if you have**:

- Existing experience or relationships within the restaurant industry
- Previously sold software/SaaS solutions

**What we offer**:

- Contribute to a lifestyle-changing consumer product throughout North America, UK and Australia
- Ritual credits for you to spend at the best restaurantsHealthcare coverage from day one, and a flexible vacation policy (Need time? Take time)
- Equity in the business - ownership is a key value at Ritual and we want you to share in our long-term success
- Quarterly Wellness Days - your whole team takes an extra long weekend to refresh
- Work with truly elite peers in a super-fun office (hybrid)

**About Ritual**:

- Ritual fosters and welcomes diverse teams and ideas: ideas that are new, different, and game-changing. We constantly strive to live up to our core values of authenticity, open-mindedness, and focusing on impact. We aim to build a culture where difference is valued, every team member has a seat at the table, and all voices are heard. It is thus our mission to attract and cultivate diverse perspectives by empowering our people to bring their authentic selves to work every day._

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