Dispatcher/customer Service
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MedicVan Patient Transfer Services Inc. is a privately owned and operated Canadian company with over 19 years of experience in non-emergency patient transportation. We operate in Toronto and the
GTA and specialized in bed to bed stretcher or wheelchair transportation services.
**Position: Weekend Dispatcher**
**Qualifications and skills required**:
- High school graduation
- Excellent verbal and written English
- Kind, friendly, accommodating, willing to help personality
- Excellent customer service experience and communication skills
- Professional telephone manner
- Ability to multitask
- Good organization and time management skill
- Stress management skill and ability to work under pressure
- Knowledge of Mc Office, Excel and Outlook
- Knowledge of the city of Toronto and the GTA
- Knowledge of internet use, Google Map use
- Dispatching experience in trucking, taxi or similar industry would be preferred
- Experience in Logistics would be preferred
**Duties and Responsibilities**:
- Answering multiple phone calls
- Schedule bookings and forward information to crew members
- Ensure crews are on scheduled time
- Communicate with clients, hospitals and other health care facilities in a timely and professional manner
- Follow up calls with existing client
- Prepare paperwork for crews
- Scheduling crews
- Other office and clerical duties as needed
**Job Types**: Part-time, Permanent
Part-time hours: 15-20 per week
**Salary**: $20.00-$23.00 per hour
**Benefits**:
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Morning shift
- Weekends only
Ability to commute/relocate:
- Concord, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- dispatching: 3 years (required)
Work Location: One location
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