Planner/dispatcher-full Time, Days Monday
2 weeks ago
This position is responsible for co-ordination of day-to-day operations of driver dispatch, scheduling, routing and to ensure that all activities are accurately recorded in the company’s & customer's transportation management system.
**Responsibilities**:
- Ensuring that all work is accurately entered and managed in the system in a timely manner, order entry, planning, activating, progressing and closing trips
- Plan and schedule drivers efficiently, resulting in the reduction/elimination of non-revenue hours, empty miles and an increase in driver productivity respecting Hours of Service regulations
- Manage and direct all incoming inquiries through the dispatch telephone lines to ensure a clear, efficient flow of information to the appropriate people
- Be the front line contact for drivers regarding scheduling and work availability
- Coordinate with maintenance and operations to ensure that the required equipment is available
- Assign equipment to upcoming runs to ensure all of our customer’s needs will be met
- Communicate with drivers to ensure that appointment pick up and delivery times are met
- Monitor special driver requirements for each site to ensure they are being adhered to
- Report all driver absences and tardiness to the Manager
- Ensure proper placement of trailer pool to support customers’ daily requirements while maintaining costs
- Complete customer reporting and tracking spreadsheets as required
- Assist in the planning and dispatching of drivers as required
- To perform other duties as assigned by the reporting manager
Core Competencies and Qualifications:
- Excellent English verbal and written communication skills
- Ability to handle multiple projects and tasks
- 3-5 years of prior dispatch experience is preferred
- 2+ years of planning and scheduling experience is preferred
- Previous experience and/or a familiarity with trucking is preferred
- Must be able to work in a fast paced environment and possess excellent problem solving skills
- Proficient in Windows Outlook, Microsoft excel, and a transportation management system
- Must be willing to work a flexible schedule and overtime if the demand arises along with provide coverage on needed shifts
- Experience in a 24 x 7 operation, preferably in the transportation industry
- Trained in Hours of Service an asset
Work Remotely
- No
**Job Types**: Full-time, Permanent
**Benefits**:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- RRSP match
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- On call
- Overtime
- Weekend availability
Supplemental pay types:
- Overtime pay
COVID-19 considerations:
Proof of at least double vaccinated for COVID-19 is preferred but not required.
Ability to commute/relocate:
- Oshawa, ON: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Secondary School (preferred)
**Experience**:
- dispatching: 2 years (preferred)
**Language**:
- English and/or any other language (required)
Licence/Certification:
- Ontario drivers license (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: One location
Expected start date: 2023-07-03
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