Branch Operations Assistant/reception

2 weeks ago

Ottawa, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Branch Operations Assistant/Reception

**What is the opportunity?**

The RBC Dominion Securities Management team located in Ottawa is looking for a Receptionist to join their team As the Receptionist for RBC Wealth Management, you will be the initial point of contact for our Office. You will be responsible for greeting and receiving clients, guests and staff in a professional and courteous manner. As a valued member of our team, you will also assist with catering and other administrative duties as required.

**What will you do?**
- Answering and managing all calls on the reception phone.
- Help manage incoming communications from clients, Advisors and other internal and external partners.
- Provide attentive and accurate service to clients and respond to their needs
- Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, catering, and provide support to the Branch Operations Manager when needed.
- Assisting with coordinating any staff functions
- Complete administrative and operational tasks to support Advisor teams: process incoming and outgoing funds, process account opening and maintenance documentation, etc.

**What do you need to succeed?**

**Must-have**
- A minimum of 2-3 years’ experience working in an Office environment
- A strong aptitude with MS Office products, i.e., Word and Excel
- Exceptional written and verbal communication skills.
- Strong English (written and spoken)
- Strong multi-tasking skills

**Nice-to-have**
- Post-Secondary Education
- Experience in the Financial and/or Investment Industry
- French (written and spoken)

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services

**Job Summary**

**Address**:
OTTAWA, Ontario, Canada

**City**:
CAN-ON-OTTAWA

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Wealth Management

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2023-01-11-08:00

**Application Deadline**:
2023-01-31-08:00

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

**Join our Talent Community**

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