Service Advisor

2 months ago


North York, Canada International Automotive Group Full time

**Drive Your Career Forward with International Auto Group**

Are you ready to rev up your career with a company that stands at the forefront of the automotive industry? International Auto Group (IAG) operates seven cutting-edge dealerships across the GTA, representing 10 legendary car brands. We're on the hunt for a dynamic **Service Advisor **to join our vibrant team at **Weston Ford**

**What We’re Looking For**:
Are you enthusiastic, confident, and self-motivated? If you’re passionate about delivering exceptional customer service and thrive in a fast-paced environment, we want you on our team We value reliability, honesty, organization, and a keen eye for detail.

**Your Role Includes**:

- **Warm Welcomes**:Greet customers in person or over the phone with a positive, professional attitude.
- **Expert Diagnosis**:Facilitate prompt, accurate diagnoses of reported issues.
- **Tailored Solutions**:Offer the best-value repair recommendations and preventative maintenance tips.
- **Customer Management**:Set and manage customer expectations for repair actions, ensuring satisfaction.
- **Follow-Up**:Check in after service to confirm we’ve exceeded expectations.
- **Documentation**:Maintain accurate records including POs, invoices, and work orders.
- **Safety First**:Enforce organizational safety standards.
- **Ownership**:Take pride in delivering outstanding service and achieving top sales results.

**What You Need to Succeed**:

- Experience in a dealership environment is a plus.
- Strong communication skills with a professional phone demeanor.
- Exceptional organizational abilities and attention to detail.
- Ability to stay calm and focused to provide stellar customer service.
- Previous customer service and sales experience is beneficial.

**What’s in It for You**:

- **Competitive Compensation**:Enjoy a pay plan that’s at the top of the market.
- **Comprehensive Benefits**:Health and dental coverage to keep you and your family healthy.
- **Ongoing Training**:Continuous support to help you grow and excel in your career.
- **Career Growth**:A supportive environment where you can advance and achieve your income goals.

**Ready to Join Us?**

Explore more about our company and discover why IAG is the perfect place to drive your career forward. Visit our website for more details

**Accessibility**:In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), we provide reasonable accommodations, accessible formats, and communication supports upon request to ensure an inclusive recruitment and selection process.



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