Junior Parts Advisor

2 weeks ago

North York, Canada The Humberview Group Full time

**_Are you detail-oriented? Do you enjoy understanding all of the little intricate parts that make up the vehicle whole? Then you might be a great fit for a Parts Advisor position_**

City Buick Chevrolet Cadillac GMC is currently looking for a **Junior **Parts Advisor** to join their team in North York.

The **Junior **Parts Advisor** will be trained to provide exceptional customer service, selling, ordering and stocking parts for the dealership.

The **Parts Advisor** will also advise customers on other available services, book appointments, and build lasting relationships.

City Buick Chevrolet Cadillac GMC is a proud member of _The Humberview Group_ - one of Ontario's leading automotive dealer groups and winner of Canada's Best Managed Companies program for 2024. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: _Serving you better, each and everyday._

**This is a great **entry-level** opportunity to learn about the parts department in a fast-paced dealership**

**Compensation Structure**: Hourly (40 hours a week)

**Why Join HG**:

- **Career Growth**: Unlock opportunities for advancement within our organization.
- **Rewards Program**:Enjoy bonuses and incentives, including a referral bonus of up to $2,000.
- **Comprehensive Benefits**: Competitive compensation with health, dental, travel, and life insurance, RRSP match and an Employee Assistance Program (EAP).
- **Excellence Recognition**: Proudly awarded as one of Canada's Best Managed Companies in 2024.
- **Established Legacy**:With over 60 years of service, our loyal customer base forms the foundation of our success.
- **Mentorship**: Receive training and support from our leadership team.
- **Exclusive Perks**: Access Team Member pricing on vehicles, services, and accessories, plus discounts on brands and gym memberships.
- **Social Engagement**: Engage in social events like sporting gatherings and BBQs.
- **Work-Life Balance**:No Sunday or holiday work plus long weekends off all summer-long for more time with family.
- And much more for you to discover

**Job Duties**:

- Develop and maintain full knowledge of all products.
- Greets all customers promptly on the telephone.
- Sells parts through the shop, by phone, over the counter to customers and telemarketing to customers.
- Assists walk-in and wholesale customers with the selection of parts, and informs customers about the product line.
- Provides price quotes and other related parts information via the telephone.
- Determines availability on out-of-stock items and, if requested by customer, submit emergency order.
- Reviews files weekly to keep track of back orders and return to vendor items.
- Issues credit for parts returned.
- Assists with shipping/receiving when necessary.
- Performs other duties as assigned by Parts Manager.

**What We Look For**:

- **Previous parts experience would be an asset but not required - **_training will be provided._**:

- GM experience is considered an asset.
- Excellent customer service skills.
- Ability to learn and utilize electronic parts catalogues.
- Ability to manage multiple priorities using good organizational and time management skills.
- Strong communication skills.
- A desire to achieve the very best in customer service and teamwork.

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out.

Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you

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