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Front Desk Receptionist- Part-time

3 months ago

Niagara Falls, Canada Emerald Retirement Residence Full time

Welcome to **Emerald Retirement Residence**

We are looking for a professional with a friendly attitude and the ability to multitask to serve as our company’s front desk receptionist. In this position, you will greet guests entering the building and help direct them where they need to go. In addition, you’ll be responsible for answering and managing the phones. We are a retirement residence with diverse residents, and the job can be fast paced with little downtime. You will work a set schedule that’s free of evening hours. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.

Job Responsibilities
- Greet and screen people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them
- Answer a multiple line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them within our message system along with setting up conference calls as requested
- Manage the building log of who is entering and exiting the building
- Accept deliveries and mail, organize them to be distributed to the correct recipients using the office mailing system and ensure they get to the recipient in a timely manner while also managing outgoing mail and packages for pickup
- Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone
- Maintain the reception area, keeping it clean and free of clutter
- Assist new applicants who come into the building for interviews and direct to the admin office.
- Handle filing and data entry as requested

Job Skills & Qualifications We Require:

- High school diploma or GED
- At least two years of training or experience in customer service and office work
- Computer proficiency
- Strong verbal and written communication skills
- Ability to work independently

**Must be available 8am-5pm Monday to Friday**

Preferred
- College degree in business administration
- **Must Have**:_
- _**Valid Police Check for vulnerable Sector**_
- _**TB Test**_
- _**Proof of Vaccination**_
- _**2 References**_
- _**Non-Slip Shoes**_

Guaranteed Full-Time Hours up to 42.5 hours per week.

Work Remotely
- No

**Job Types**: Part-time, Permanent
Part-time hours: 17 per week

**Salary**: From $15.50 per hour

**Benefits**:

- Discounted or free food

Schedule:

- Day shift
- On call
- Weekend availability

Supplemental pay types:

- Overtime pay

COVID-19 considerations:
Visitors wear mask and show proof of vaccination. Hand sanitizers in high touch areas. Screening before entry.

**Education**:

- Secondary School (required)

**Experience**:

- Front desk: 1 year (required)
- receptionist: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Day Shift (required)

Work Location: One location